Lois Shaw and team did a fantastic job. Even with a 6 hour+ time difference, communication and replies was swift, detailed, and prompt. I appreciate their service and efforts.
A empresa respondeu
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Veja o que dizem as avaliações
Everyone was super friendly and helpful. I was pleased with the options given for our featured pieces. The final artwork came out really good, but it tooks several revisions. Perhaps next year will be... Ver mais
A empresa respondeu
very professional and on point, their work and fallowup are very welcoming . They provide a feeling of obligation to may you look great someone is always ready to guide you along the process . without... Ver mais
A empresa respondeu
The people were very patient,polite and communicative and that made it easy for us to give them exactly what we wanted and they gave us something surpassing my expectation, they did a phenomenal job... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We pride ourselves on working with the world’s leading brands in the producing the quality marketing and sales promotional publications. We have an enviable reputation, having worked in over 20 countries worldwide in the production of unique property guides in a multitude of languages. Through the use of our specifically trained Designers and Content Managers we are able to provide luxury property specialists with support sales and marketing materials at absolutely ZERO COST. With experience in both luxury properties and prestigious global and regional brands, Arcadia is ideally positioned as a ZERO COST partner in providing you with these targeted marketing support materials, which both owner and agents love.
Informações de contato
4,7
Excelente
82 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast turn times and great service!
19 de março de 2025
Resposta da Arcadia Publishing
Thank you for your fantastic feedback! We're delighted to hear that you appreciated our fast turnaround times and service. Providing prompt and excellent service is our priority, and we're thrilled to have met your expectations. We look forward to serving you again soon!
A Pleasurable and Easy Experience
Open communication, great at what they do. Nailed the graphic design with the first draft. Such a pleasure to work with everyone.
28 de fevereiro de 2025
Resposta da Arcadia Publishing
Thank you for your kind words! We’re delighted to hear that you had a pleasurable and easy experience working with our team. Clear communication and delivering high-quality designs from the start are things we take great pride in, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to working with you again in the future!
very helpful and great response time
Arcadia Publishing was very helpful in processing my requests. And they did so without any delay.
18 de fevereiro de 2025
Resposta da Arcadia Publishing
Thank you for your kind words! We're thrilled to hear that you had a great experience with Arcadia Publishing. We always strive to provide fast and helpful service, and it's wonderful to know that we met your expectations. If you ever need assistance again, don't hesitate to reach out!
Communication is key and they did a…
Communication is key and they did a great job!
10 de fevereiro de 2025
Resposta da Arcadia Publishing
Thank you so much for your kind words! We couldn’t agree more—communication is key, and we’re thrilled to hear we delivered a great experience for you. We truly value your feedback and look forward to working with you again in the future!
Resposta da Arcadia Publishing
Thank you so much for your kind words! We're delighted to hear you had a wonderful experience with us. Providing great customer service is our top priority, and we truly appreciate your support. If there's anything else we can do for you, don't hesitate to reach out!
Thanks for the great service and…
Thanks for the great service and efficiency!!!!
29 de janeiro de 2025
Resposta da Arcadia Publishing
Thank you for your kind words! We're so pleased to hear that you appreciated our service and efficiency. It was a pleasure working with you, and we look forward to assisting you again in the future!
Arcadia Publishing
All coordination and discussions with the Manager and Graphic Design Team were excellent.
2 de janeiro de 2025
Resposta da Arcadia Publishing
Thank you for your kind feedback! We're delighted to hear that your experience with our Manager and Graphic Design Team was excellent. Providing smooth coordination and effective communication is our goal, and we’re glad we could meet your expectations. We appreciate your support and look forward to working with you again!
Awesome Team!
Arcadia Publishing was great to work with! Paul and Marty made the process very easy and enjoyable. We are excited about our publication!
9 de janeiro de 2025
Resposta da Arcadia Publishing
Thank you for your kind words! We're so pleased to hear you had a great experience working with Paul and Marty at Arcadia Publishing. Making the process easy and enjoyable is exactly what we strive for, and we're thrilled you're excited about your publication. Thank you again for your support – we can't wait to see your finished project!
We've been working with Arcadia…
We've been working with Arcadia publishing the least 2 years. And so far we are very satisfied.
2 de janeiro de 2025
Resposta da Arcadia Publishing
Thank you for your continued trust and support! We're thrilled to hear you've had a positive experience working with Arcadia Publishing over the past two years. Your satisfaction means a lot to us, and we look forward to continuing our successful collaboration in the future!
Great end result
The end result turned out great! We are very happy with our 2025 magazine. Thanks Arcardia and kudos to Jodie who made the process smooth and was a pleasure to work with.
20 de novembro de 2024
Avaliação não solicitada
Resposta da Arcadia Publishing
Thank you so much for your wonderful feedback! We're thrilled you're happy with your 2025 magazine – it was a pleasure working with you. We appreciate your support and look forward to working with you again in the future!
Follow up was great and thorough.
13 de dezembro de 2024
Resposta da Arcadia Publishing
Thank you for your feedback! We’re glad to hear that you appreciated our thorough follow-up. Ensuring clear communication and attention to detail is very important to us. We look forward to working with you again!
My emails regarding proposed amendments…
My emails regarding proposed amendments to the proofs were answered promptly and as required. I am very happy with the final ad and now look forward to receiving the magazines with these.
28 de outubro de 2024
Resposta da Arcadia Publishing
Thank you for the wonderful feedback! We’re delighted to hear that your amendments were handled promptly and to your satisfaction. We're thrilled you're pleased with the final ad, and we can't wait for you to see it in the magazines. If you need any further assistance, feel free to reach out!
A little shaky in the beginning, but turned it around
I would have given Arcadia a 3 however, once we got everything sorted out and got a new team on our project, things were smooth and we came out with a great book.
In the beginning, we were working with one of their reps and there was a lot of miscommunication between him and our trusted vendors that made us look very unprofessional. Luckily they were able to assign us a new team to handle this and we were able to get to a successful end product.
5 Stars for Jodie, she was amazing, kind, and helpful throughout this entire project.
1 de março de 2024
Avaliação não solicitada
Resposta da Arcadia Publishing
Thank you for sharing your experience and for your honest feedback. We sincerely apologize for the miscommunication at the start of your project and any frustration it may have caused. We’re glad that once the new team took over, things improved and led to a successful outcome.
A huge thank you for recognizing Jodie’s efforts—she’s truly dedicated to ensuring our clients have a smooth and positive experience. We’re grateful for your patience and for giving us the opportunity to turn things around.
Resposta da Arcadia Publishing
Thank you for your recommendation! We’re glad to hear you found our service helpful and professional. It’s always our goal to provide the best experience possible, and your feedback means a lot to us. We look forward to working with you again!
We are currently working with Arcadia…
We are currently working with Arcadia on the publication of our company advertisement in one of their guides. So far, we have had a very positive experience with their team, who have been professional and helpful, providing assistance when needed and accommodating our timeline
4 de outubro de 2024
Resposta da Arcadia Publishing
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to provide you with the professional and helpful service you deserve. Meeting your needs and accommodating your timeline is very important to us. We look forward to continuing our work together and delivering a fantastic final product!
Excellent service
1 de outubro de 2024
Resposta da Arcadia Publishing
Thank you for your positive feedback! We’re delighted to hear that you found our service excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Great service!
Great service, professionalism and friendly staff. I recommend working with them.
30 de setembro de 2024
Resposta da Arcadia Publishing
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you enjoyed our service, professionalism, and friendly team. It was a pleasure working with you!
Happy customer.
Even at a distance this company quickly satisfied the need of the advertiser. Very pleased.
3 de outubro de 2024
Resposta da Arcadia Publishing
Thank you for your kind feedback! We’re delighted to hear that we could meet your needs promptly, even from a distance. It’s great to know you’re pleased with our service!
The people were very patient,polite and…
The people were very patient,polite and communicative and that made it easy for us to give them exactly what we wanted and they gave us something surpassing my expectation, they did a phenomenal job on the artwork and the printing. let me know when you guys have a choice for 10 stars so I can come back and click on it
Amazing
26 de setembro de 2024
Resposta da Arcadia Publishing
Thank you so much for your incredible review! We’re thrilled to hear that our team’s patience, communication, and dedication helped bring your vision to life and even surpassed your expectations. It’s wonderful to know you’re so happy with the artwork and printing—we’ll be sure to pass along your kind words to everyone involved!
Thank you again for your amazing feedback, and we can’t wait to work with you on future projects!
The people we worked with were very…
The people we worked with were very patient and helpful made the process simple. Thank you to everyone. and God Bless.
4 de setembro de 2024
Resposta da Arcadia Publishing
Thank you for your kind words! We’re glad to hear that our team made the process simple for you. Your appreciation means a lot to us.
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