architectwatches.co.uk Avaliações 

414
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to stunning finish exceptional service! Found exactly what I was looking for amongst a selection of beautiful watches on their website. Started creating my order with engraving and an hour... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m very happy with my experience with this brand! ✨ I had a small issue with the clasp of my watch, and the customer service team was incredibly responsive, helpful, and kind. They kindly sent m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I loved the helpfullnes of the chat available in the website and the level of personalization you can do with the watches is amazing. The only thing I would suggest is for the finder to work not... Ver mais

Avaliado com 5 de um total de 5 estrelas

The watch was beautifully engraved with the exact wording and "emojis" I placed. The spacing and allignment on the back fit and flowed perfectly. Very fast shipping and delivery! Order was ready to be... Ver mais

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

414 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(414)

87 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

It seemed to work to begin with

It seemed to work to begin with, but slowed by 15 minutes over 5 days. I tried resetting it and the same happened, then it completely stopped.

Contacting the company is just an online form that doesn’t get looked at outside of a normal working week.

They gave me a refund, which was helpful, but I needed a working watch!

17 de outubro de 2025
logotipo da architectwatches.co.uk

Resposta da architectwatches.co.uk

Hi Holly,

Thank you for your feedback and I’m really sorry for the trouble you experienced with your watch. A watch slowing down like that is extremely rare (around 1 in every 600 watches), but we completely understand how frustrating it must have been.

We did reply to your message within 2 working days and offered a replacement straight away, and I’m glad we could process a refund for you quickly as well. That said, I’m truly sorry this wasn’t the smooth experience it should have been.

If you ever decide to give us another try, we’ll make sure everything is perfect for you.

Avaliado com 2 de um total de 5 estrelas

Still cant workout if this is a massive…

Still cant workout if this is a massive scam or not put up watch for a £1 and said it was a try of softwafe after paid a £1 said will be refunded i no its only a £1 which can take up to 10 days. but not sure if i would risk spending any money on anything off here just yet. Thanks for your reply but nothing was refunded that i saw. Allgood its only a pound just thought it was a bit wierd. Other people have had great experiences by looks of it so no dramas

23 de outubro de 2025
logotipo da architectwatches.co.uk

Resposta da architectwatches.co.uk

Hi Luke,

Thank you for taking the time to share your feedback — and I’m really sorry for the confusion you experienced.

This issue was caused by a brief listing error which incorrectly displayed a £1 item. It wasn’t intentional, and we fixed it as soon as we became aware of it. I completely understand how this could look worrying, and I apologise for the inconvenience it caused.

As promised, your £1 was refunded in full within 3 working days.

If you have any concerns at all or need help with anything, we’re always here and happy to assist.

Thanks again for your patience and for giving us the chance to make this right.

Avaliado com 5 de um total de 5 estrelas

Great company and great Watch

Great service and very swift delivery. Watch beautifully wrapped in a lovely box. Absolutely delighted with the watch - bought a man's type watch for myself as love a large type face. As a present to myself I didn't have it inscribed. Would make a super gift to someone special.

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

The watch is of good quality, stylish and the personalised engraving makes it very special. This is the 3rd watch I have purchased for special occasions and the recipients seem very pleased. Speedy and safe delivery.

26 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing. Bought a couple watches now with personalised hand writing, come out incredible each time, highly recommend. Quick and fast delivery

26 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Unbelievable product for the price

Unbelievable product for the price! Brought this for my husband to be for the morning of our wedding, and with the engraving it had him in tears, we spent a fortune for the wedding, so to find a present that didn’t break the bank was amazing! Thank you

28 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Birthday gift.

My Architect watch was a birthday gift and I'm really pleased with it. Lovely design good service.
Would definitely recommend.

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect classic elegant watch

Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up, pun intended. But looks and works great so far and was delivered quickly

31 de agosto de 2025
Avaliado com 3 de um total de 5 estrelas

Leather strap for watch

I previously purchased a watch of which I was very pleased.I decided to buy a leather strap for same.The only problem I had was the package was sent elsewhere.I kept getting messages saying it was on the way.After a week it arrived

19 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Good backup service

Stylish watch which unfortunately didn't run when received. This was returned and rectified within a few days. Good backup post-sales support. My wife loves her watch, bought as a present.

30 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Good work!

Ordered replacement strap for my Zephyr. Happy with purchase, delivery with regular updates from the delivery service / Royal Mail.

9 de agosto de 2025

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