ARJ Motors Avaliações 

69
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great customer service. They have fitted me in for a car viewing last minute after I didn't realise I needed an appointment. Upon viewing, they have swiftly sorted everything out for me, answered all... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had such a great experience buying my Mercedes A-Class from this lovely family-run business. Inshal, who looked after us throughout the purchase, was professional, friendly, and made the whole pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service and we’re very pleased with our purchase. Great first car for my son and it came in an immaculate condition at a good price.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Give it all the charm on arrival, traded in my very well looked after car to be buying a shoddy one in exchange. Lied about it being fully serviced recently, air con didn’t work, stop start didn’t wor... Ver mais

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Concessionária de veículos motorizados
  4. Revendedora de carros usados

Escrito pela empresa

Welcome to ARJ Motors. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade in Surrey and consider ourselves the specialist choice for all your second hand car needs. At ARJ Motors we offer some of the best deals around and are located in Addlestone Surrey KT15 2DW. We pride ourselves on our customer care and offer an excellent personal service. At ARJ Motors we provide peace of mind as our cars have a detailed multipoint check provided by our qualified technicians. Our mechanical checks provide peace of mind when choosing your new car. We also offer a wide range of services including Used Vehicle Sales, Part Exchange and Warranty Packages to suit all your needs.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

69 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(69)

32 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

ARJ Motors have been brilliant from…

ARJ Motors have been brilliant from start to finish. Especially Ehsan. I bought a low mileage BMW 430d convertible from them and first off, their price was extremely competitive. The buying experience was seamless and I never felt under any pressure, which can sometimes be the case when you buy a car. I bought a 3 year warranty with the car, which when you compare to other providers is very very good value. Ehsan even fixed a small niggle without any hesitation. He didn’t have to. The car came with a fresh MOT and service too. All in all, I’d thoroughly recommend ARJ to anyone and could definitely see myself buying another car from them. 6 stars all round!

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BMW 118d m sport

Can’t recommend enough
great service got car ready to take straight away
very friendly, will definitely use the company again
5 star service

24 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful car dealership.promise to fix an…

Awful car dealership.promise to fix an issue and lies!they cut off your phone calls and constantly lie! Car doesn’t come with full service history!!!given up chasing now seeking legal advice.save yourself the trouble and avoid at all costs!

10 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If you want an awful experience go ahead and buy from this dealership

Awful place, very unreliable and caused an awful amount of stress. I purchased a car from them and the constantly kept changing the day I could pick up the car to the point where they turn around and told me to go look for another car due to a sensor fault which caused it to show on the dashboard just a few hours after getting an MOT. Awful place don’t waste your time

13 de junho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Let me start by saying

Let me start by saying, the issue was resolved to our satisfaction and all money paid was returned/ refunded.

Top Tip: If you buy from ARJ Motors, have the car independently checked by a mechanic. When you collect the car, take it to get independently MOT'd (do not trust the recent MOT), then you could return within 30days if car fails.

My daughter purchased an Audi A3 from this garage in April 23, and within 1 day of driving the coolant light appeared. She replaced the coolant and within hours this went again. She had the car independently checked and was informed that the DPF had been cut and soldered back together. Due to the issues she was unable to drive the car and lost complete faith in the car. She informed ARJ Motors who said bring the car back so they could resolve the issue. As the coolant was leaking she asked them to collect, and although they said they would collect on 19th May her impression was that they wouldn't arrive given the challenges of getting hold of them and that they seemed to be stalling her! (You have 30 day Consumer Rights protection to return the car for any reason). As such she arranged her own transport by a mechanic friend and delivered the car in person on 18th May. Although we turned up unexpectedly the ARJ mechanic was friendly and contacted the owner. After some rather heated demands discussions, supported by the recovery driver, ARJ Motors did eventually return all the money before we left the ARJ Motors.

Ultimately, getting her money back was the reason for the extra star, had they been more difficult than only one would have been appropriate. Personally I wouldn't recommend purchasing a car from ARJ, but if you do then I highly recommend you spend a little more to have your car checked and book for an independent MOT for peace of mind.

My daughter has since gone to a main dealer and through PCP purchased a 2022 Audi A3... if you can stretch your budget, I recommend doing the same!

Good luck..

23 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Incredible rude sales man

Incredible rude sales man! Sold us faulty car that said was covered by warranty! Then refused to fix the car the avoided all our calls!

Avoid the company and ignore the paid for positive reviews!

12 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My Daughter bought a car from here

My Daughter bought a car from here , as soon as she reported the issues with the car they became very rude and dismissive, so much so that I had to ring them myself they said the car had been sold as spares or repair and refused to discuss it further .
After speaking to trading standards and getting the car MOT tested ( it failed ) they eventually agreed to a full refund , a really unpleasant experience very rude unprofessional staff .

2 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgraceful

Disgraceful, rude and unprofessional. Sold my friend a car which was completely unroadworthy and failed an MOT the next day, they refused to give a refund and only eventually gave the money back after being very abusive, the staff were threatening and lied about the condition of the car. Absolutely awful. Definitely would NOT recommend.

2 de abril de 2021
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais