Arrow Motor Company Avaliações 

220
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We bought our fiesta from this company, and I can honestly say from arriving to having our car it’s been such an excellent service! There was no pressure selling, we test drove several cars , again no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing service, I enquired about a car and the chap that dealt with the enquiry went out of his way to ensure I had all information, plus a video walk around. He even did a great follow up. Recomme... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service from Mathew & Kyle Really genuine lads, company is forward in their approach to gaining a good reputation, no hard sell at all which has kinda left many area's of this industry lack... Ver mais

Avaliado com 5 de um total de 5 estrelas

Second time using these, super easy to arrange a drop off and collection time and fixed my tyre very quickly. Friendly service as well. Definitely recommended

Detalhes da empresa

  1. Revendedora de carros usados

Escrito pela empresa

Arrow Motor Company is owned and managed by Ryan Trevelyan. I have worked for multiple different brands, selling both volume and prestige vehicles, as well as brand new and used vehicles. I decided I would use my extensive knowledge and vast experience, that I have obtained throughout my distinguished career, to set up my own car sales company. With my main focus being; to continue to deliver a fantastic customer experience, that all of my previous customers have already had the pleasure of experiencing. Here at Arrow Motor Company, we place great emphasis on putting our customers first. Whether it’s a new or a used car, we can source our customers their perfect next vehicle. Our inside knowledge of the profit margins that dealers have across new cars, mean that we are perfectly placed to negotiate the best possible price on a brand new car for you. We also stock a wide range of used vehicles, to suit many different requirements and budgets, all of which are very competitively priced. When it comes to buying cars for our stock, we are very particular about finding the right cars. We personally make sure that we only stock vehicles which adhere to our very high standards in relation to; Age, Mileage, Specification, History and Condition. All of our cars are hand selected, independently health checked and are fully HPI clear. We think that buying your next car shouldn’t be a difficult process, which is why we make buying a car as easy and as hassle free as possible. If required, we can provide our customers with some fantastic finance options. Through our wide panel of lenders, we can offer our customers a range of different finance options, with every customer getting a personalised quotation, regardless of their credit score and credit history. We are confident that we can get almost anyone accepted on finance with one of our many lenders, even if they have a poor credit score. Every car we sell comes with a minimum of 3 months warranty, a number of our vehicles actually come with the balance of their original manufacturers warranty. We also offer our customers the option of an extended warranty, for a small additional cost, as we know that the majority of our customers can see great value in worry-free motoring. We take pride in our fantastic reputation, but don’t just take our word for it, we would urge everyone to read our reviews on the testimonial page of our website. All of which have been left by customers who have previously bought a car from ourselves. Why not get in touch with us today and see how we can help you purchase your next car?


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

220 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(220)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Matthew has been spot on and very…

Matthew has been spot on and very approachable.He has made the whole process easy and very understanding,made me feel at ease.

26 de janeiro de 2023
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thanks so much for your 5 Star Review Steven! We are so happy you found the process easy and straight forward. We look forward to welcoming you back in the future! Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

These guys are brilliant

These guys are brilliant, would recommend to anyone and everyone. Great bunch of blokes especially Matt. Thanks again guys so happy with my new car

7 de janeiro de 2023
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thanks so much for your 5 Star Review Dwaine! We are so glad that you are happy with everything and enjoying the new car. We look forward to welcoming you back in the future! Matthew @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Great car sales company

Great car sales company, none of the usual used car BS, just honest and comprehensive information.
Would definitely recommend.

17 de dezembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review Paul. We are great believers in being as straight forward and honest as possible, so appreciate your kind words. We look forward to hopefully welcoming you back in the future. Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Positive and transparent company!

Arrow Motor Company has been a fantastic company! Matthew put me at ease in buying my first car, and has been transparent and positive. Would highly recommend Arrow Motor Company to anyone look for their next car.

Thank you so much!!

25 de agosto de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Zoe, It was a pleasure dealing with you and Melissa. I am glad you enjoyed your experience and hope you have got some quality driving in the new car! We look forward to welcoming you back in the future. Matthew @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Bought an Audi A4 s line black edition…

Bought an Audi A4 s line black edition 2 weeks ago Matthew dealt with the process in a very professional way and couldn't have been more helpful Would deffo recommend this Company very highly

14 de novembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review! Customer experience is something that we really focus on here at Arrow Motor Company, and we are pleased this showed. Thank you again for your kind words, don't forget to send your friends! We look forward to welcoming you back in the future. Matthew @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Trustworthy, reliable and professional.

My entire experience at Arrow Motor Company was exemplary. Throughout the process of buying my car, I was given high quality information, treated with respect and made to feel at ease.
The employees at this company are trustworthy, kind and above all else completely professional.
I could not fault their service and quality of vehicles.
Thank you so much!

25 de outubro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review Hollie. I'm glad you were happy with the process, we find honesty and integrity has helped us welcome many customers back, so we are really pleased you agree. Thank you again for your kind words, don't forget to send your friends! We look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

100% recommended

Bought my BMW M240i here. It was an excellent experience! No hard sell, the staff are friendly and knowledgeable. Would definitely recommend and will be seeing what they have in the next time I'm looking.

11 de novembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thanks so much for your 5 Star Review Matthew, we are so glad that you are happy with the way we do business. We look forward to welcoming you back when you decide its time for another car! Matthew and Ryan @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. The team went the extra mile to source a service invoice document after the sale of the vehicle. I would highly recommend. Thank you!

16 de novembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

We are so glad that you are happy with your new car and the service that you received from us. We look forward to welcoming you back to Arrow Motor Company in the future, when you decide its time for another new car!

Avaliado com 5 de um total de 5 estrelas

One satisfied customer

My first time dealing with this company & have to say the customer service was 2nd to none, dealt with in a timely manner & fulfilled everything they said they would an enjoyable experience start to finish. I would totally recommend. One happy customer. Thank you Ryan & Georgina!

5 de novembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for leaving us a review. We are so glad that you are happy with the service that you received from us. We look forward to welcoming you back to Arrow Motor Company in the future!

Avaliado com 5 de um total de 5 estrelas

Fantastic service before during and…

Fantastic service before during and after . Ryan even ordered at his expense a tow bar for me as I needed it the next day . Sorted out the part ex , tax and exchange of ownership for me . 5 star service fully recommend Thank you Ryan at arrow motors we will be back

29 de setembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for your lovely feedback! We really appreciate you recommending ourselves, and look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service from Ryan, after been let down by another car dealership, and been very disappointed, we were reluctant to purchase a vehicle from a dealer we had not heard a lot about before, but after reading other customer reviews and speaking to Ryan, we were put at ease, and we would Definitely recommend Arrow motor company to friends and family. Really happy with our new car.

25 de setembro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Hi Clint, thank you for taking the time to leave us this review. We are so pleased that your experience exceeded your expectations, having been let down previously. Enjoy this car, and when you think it's time for a change, we would be more than happy to help you again.

Avaliado com 5 de um total de 5 estrelas

Simply amazing

What can I say from the first phone call from the last handshake Ryan made buying a car effortless and stress free even picking me up from the station so all I had to do was put pen to paper will 100% be coming back in the future.

15 de outubro de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for leaving us this 5 Star review! We really appreciate you trusting us to purchase your new car, after travelling all the way from London. We know you will enjoy this car, and when you feel like its time for a change - just let us know!

Avaliado com 5 de um total de 5 estrelas

Great staff no pushy sales tactics just…

Great staff no pushy sales tactics just real genuine people ,this is my second car from here within 2 years and i will most likely be back

12 de setembro de 2022
Avaliação não solicitada
logotipo da Arrow Motor Company

Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review Sam (And Family). It is always fantastic to see customers returning to us for their next car, so thank you once again! We look forward to definitely welcoming you back in the future! Matthew and Ryan @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

5 Stars

Recently bought an Audi Q3 from arrow motors and I’m very happy with the car. I was also very happy with the part ex offer I was given on my old car. The customer service was spot on and everyone there was super helpful. Would definitely recommend to others.

30 de agosto de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review Jack. We do believe customer satisfaction should always be the most important part of the process. Although we like to represent fantastic value also! We look forward to welcoming you back in the future! Matthew and Ryan @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

A professional and friendly dealer

A professional and friendly dealer. Apart from a couple of minor teething problems which were resolved quickly by Matthew, an overall positive experience.

18 de agosto de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review. We are so pleased that the teething issues got resolved quickly. Thank you for the recommendation, we will keep an eye out for your friends! We look forward to welcoming you back in the future! Matthew @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

We were very happy with our experience…

We were very happy with our experience at Arrow. Matt was very helpful both with the car itself and the obtaining of finance. We would highly recommend Arrow Motor Company.

13 de agosto de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review! Customer experience is something that we really focus on here at Arrow Motor Company, and we are pleased this showed. Thank you again for your kind words, don't forget to send your friends! We look forward to welcoming you back in the future. Matthew @ Arrow Motor Company

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant. Very pleased with the service from the get go! Mathew and Ryan were extremely helpful and I had total confidence all the way through the process. Had a couple of minor issues after purchase which were dealt with immediately and efficiently.
Many thanks guys!

9 de agosto de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for taking the time to leave us this 5 Star Review Gerard! Aftersales experience is just as important as your first impression of us, and we pride ourselves on focusing on all aspects of your purchase here at Arrow Motor Company. Thank you again for your kind words, don't forget to send your friends! We look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a BMW 435d from…

I recently purchased a BMW 435d from Matthew in Arrow Motor Company and would definitely recommend them to anyone. We are from Northern Ireland so it was a distance sale. Matthew did a very thorough video walk through of the vehicle. You could tell he was very knowledgeable about his stock which was nice to see as some dealers hardly know the colour of the vehicle you are calling about! Pleasure to do business with.

2 de julho de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you for trusting us with your new car purchase. We are thrilled that you enjoyed your buying experience with ourselves, and look forward to future dealings. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Very happy with the service I received…

Very happy with the service I received from Matthew at the Arrow Motor Company.Professional and friendly staff who have great knowledge on all vehicles in stock.Would definitely recommend!

20 de junho de 2022
Avaliação não solicitada
logotipo da Arrow Motor Company

Resposta da Arrow Motor Company

Thank you for leaving us a review. We are so glad that you are happy with your new car and the service that you received from us. We look forward to welcoming you back to Arrow Motor Company in the future, when you decide its time for another new car!

Avaliado com 5 de um total de 5 estrelas

Excellent service resulting in a very happy customer.

Very happy with the service I received from Ryan and Arrow Motor Company. I got in touch with my needs and he sourced me what I was looking for in a matter of weeks. I will be back in the future for my next car. The process was professional, quick and stress free.

8 de junho de 2022
Avaliação não solicitada
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Resposta da Arrow Motor Company

Thank you very much for leaving us a 5 Star Review! We know this car ticks all of your boxes, and we look forward to welcoming you back, when you decide the time is right for a new car. Thank you again, for your business.

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