Art OfAvaliações 

662
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lovely customer service when I had a query, Couldn't help me enough. Product was a perfect fit and very good quality. Very satisfied. Thank you😊


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

662 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(662)

45 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Worth the wait…..

Despite my order taking longer than expected i was kept updated for the reasons why of the delay. Special thanks and mention to Bailley for their customer services which were excellent. And because of the delay I was offered a print as a goodwill gesture which i happily accepted. The items delivered look of very good quality - the hoody especially as well as the t-shirt. Good sizing. The 2 prints I’m very pleased with.

12 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Don Carlo

I had a few t shirts now, the latest one was the don Carlo. Breat quality and get a few compliments

25 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Great customer service received.

Great customer service received.

I stupidly forgot to add my discount code when checking out, I emailed to see if there was anything they could do. I emailed late on Friday and to my surprise I have a reply saying they refunded the discount code amount on Monday morning, great quick service! It was Bailley in the team who emailed me. As someone who works in customer service and it’s the head of reviews myself, I will certainly be using this as a great example of the service customer that should be provided. It might seem like a little issue I had but I was really chuffed with the service. Will definitely order again!

20 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Received damaged items and items…

Received damaged items and items emailed customer services however no response

20 de abril de 2024
logotipo da Art Of

Resposta da Art Of

Hey Brittany

We are very sorry to hear that you have received damaged items and that you haven't received a response from our customer service team

We have thoroughly checked our inbox and spam folder but unfortunately we could not identify the email you sent. It's possible that it may not have reached us. Could you kindly resend your email to customerservice@art-of-football.com so that we can assist you as soon as possible?

Avaliado com 5 de um total de 5 estrelas

I’ve purchased a hoodie as a present…

I’ve purchased a hoodie as a present and it’s superb! I’m sure the recipient will be delighted.
I did have cause to contact customer service about an issue and Bailley went above and beyond to resolve - I’m very grateful and would not hesitate in recommending this business.

29 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! I spoke to a gentleman named Bailey who couldn’t have been more helpful! I had an item which shrunk unfortunately even though I followed the instructions on how to wash and dry.
He completely understood and has sent me out a replacement the very next day. I would highly recommend A.o.f and will definitely be purchasing again.

23 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sweater is very comfy!

Sweater is very comfy!! They arrived super quick!! Good quality too 🤩 .. We went to the game at the weekend and actually got a picture with Klopp himself in our sweaters !! 😍😎 buzzing !

25 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Quality clothes, best customer service

Art of Football have the best customer service out there. Quick replies, kind staff, and amazing products. The clothes are so perfect for all the football fans in my life, and whenever a birthday/Christmas comes around you know I’ll be surfing their site. 10/10

23 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Spot on

Waited for this Everton kit embroidery to get put on a hoodie. The hoodie itself fits really well and it was dispatched and delivered promptly. Would definitely recommend to any fan. Thanks.

25 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent customer care

Ordered items for a friends birthday gift, I live in a high rise block and deliveries can be an issue, unfortunately with the items i ordered the silly courier left it in the communal area of my building where it had then gotten stolen instead of delivering it to my actual front door . I quickly emailed the customer care team and they were excellent, very prompt with emailing me back and had the issue resolved within a day. They’ve dispatched a new order and asked if i would like to change where its delivered to this time for more security and they also refunded me for the delivery fee for the original package. Amazing customer service and great company! Cant fault it!

6 de fevereiro de 2024
Avaliação não solicitada

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