Arthurhendon Avaliações 

52
O TrustScore é 2.5 de um total de 5

2,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

BEWARE: this is a Scam and Fraud of a company. Very low quality products that do not match the photos nor the descriptions on the Arthur Hendon website. Customer service and communications are Non-ex... Ver mais

Avaliado com 1 de um total de 5 estrelas

Even if there was an option to give less than 1 star I would. This store sells cheap, defective materials that comes from overseas. What you see in the picture is not what they send you. I ordered a t... Ver mais

Avaliado com 5 de um total de 5 estrelas

My package arrived in 10 days which matched what I expected. The items were folded nicely and nothing had that odd factory smell. The striped shirt has already gone into my regular rotation. I like th... Ver mais

Avaliado com 5 de um total de 5 estrelas

My shoes arrived in 7 days and were packed nicely. Nothing felt cheap or rushed which I appreciated since the price was already fairly reasonable.

Detalhes da empresa


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(52)

51 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Terrible Product

Should have seen this website before I ordered.
Site is a scam. Product shipped from China. It took 3 weeks. The quality is very low. Disposable junk.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misleading website

Misleading website. Reviews are not real or for the actual products. Notice each image is different. Like drop ship product images. Does not ship from US. Product was cheap looking and did not match the website photos. Cheaper on Amazon and better quality. Returns either get 15% back or ship back to china at your cost.

3 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is definitely a scam

This company is definitely a scam, The product took over 3 weeks to ship. No where on their site do they mention the product ships from China and if you want to return it the cost is $50-60. They will tell you you can keep the poor quality product for a 15% refund,

23 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rubbish

Absolute rubbish. These are pressed rubber slip ones, and way too small. Not woven leather as advertised. They make their money on “returns” of a percentage of the price. You can ship them back to China for a charge of $50. Really a rip off. HORRIBLE

4 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would. Echoing the experience of others who have posted. Terrible quality, terrible fit, and when I tried to return the item they made me jump through so many hoops just to tell me that a return would cost $40-$50 to send back. What an absolute waste of my time and money. DO NOT BUY FROM THEM!

3 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. We ordered a beige men's shirt for our wedding and they sent PINK. In order to get a refund, they told me to mail it back but, informed me that it would cost me the same amount as the shirt ($50) to send it to China. When I refused to do that, they asked for a photo and argued with me that said pink shirt was not actually pink-it was just the lighting in my photo. I am so frustrated with online companies like this who take your money and then won't do the right thing and just issue a refund when it is due.

3 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Arthur Hendon - Buyer beware.

Buyer beware.
The products I received were nothing like what was advertised on the website. The photos suggest premium, well-made clothing, but what arrived was poor quality with cheap materials and a finish that fell well below expectations.
The sizing is also nowhere near standard. Items were significantly smaller than the labelled size, making it almost impossible to order with confidence.
What has been most concerning is the return process. It’s unnecessarily difficult, with customers expected to chase the company for return instructions and pay for return shipping. I’m still waiting to see if I’ll actually receive my refund.
Overall, the business gave me the impression of being a drop-shipping operation rather than the premium clothing brand it presents itself as. The marketing and the products I received simply did not match.
Based on my experience, I would not recommend buying from Arthur Hendon. Read independent reviews carefully before purchasing.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam read on Reddit

This place just takes your money and you never see what you ordered.
There is no delivery service because there is no deliveries
The quality of products ,who knows?
There needs to be an alert on this place as being a scam!!!
Update
I got my order a month and a half later. I ordered shoes and they look like a child’s they are tiny and narrow. The quality of materials used is not as described, cheap and not worth $40.00. Shoes remind me of flea market finds.
I asked for address for return and refund they wanted pictures of the shoes next to my feet. Then after asking for more pictures I told them they do not fit. After waiting they gave me a choice of getting 15% back or sending back the shoes to China they said would cost $40.00.
This is a Chinese company pretending to be something it’s not and after all of that they’re still trolling me by sending stupid ads lying about Arthur having dreams of creating clothing and shoes.
Read about these companies on Reddit

According to Reddit communities like r/Shoes, r/Scams, and r/phishing, Arthur Hendon m) is heavily flagged as an online dropshipping scam

Customers who have ordered report receiving cheap, low-quality footwear instead of the orthopedic or leather shoes advertised

Stock Photos: The site frequently utilizes stolen or generic product images that appear across multiple cloned, fake online storefronts

According to Reddit communities like r/Shoes, r/Scams, and r/phishing, Arthur Hendon ) is heavily flagged as an online dropshipping sca

🚩Warning: the positive reviews on here are made by members of Arthur Hendon “company!

27 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Want your money back? You pay full shipping cost to China

DO NOT ORDER FROM THIS COMPANY Arthur Hendon of London.
I read the size chart and I ordered a women's raincoat in size Large. After a 14 day wait, I finally received the coat. The coat had been shipped from China. Its shipping label said it was men's clothing which was incorrect. The raincoat was so small that I couldn't button the front of the coat.

I emailed support@arthurhendon and requested a return shipping label. Their first reply offered a replacement. I replied that I needed a return label. They responded that I should send photos of myself holding up the coat. Also the photos should not be attachments, but should be pasted inside the email.
After sending the photos in an email, I received a duplicate message asking for photos again. I responded with another email insisting on full refund.

Here is their exact explanation of their shipping policy:

"After reviewing your case, below are the available options for resolution. Please feel free to choose whichever works best for you:

🔸 Option 1 – 15% Partial Refund
You're welcome to keep the item and receive a 15% partial refund on your order. No return is required, making this the quickest and easiest option available.

🔸 Option 2 – Return for a Full Refund
If you'd prefer a full refund, you may return the item to our international fulfillment center in China. Please note that return shipping costs (typically $40–$50 USD) are the customer's responsibility, as outlined in our Return & Exchange Policy.
📦 Return Address:
Arthur Hendon
2nd Floor,
Building 2,
Hailian Industrial Zone,
No. 3388 Airport Road,
Haishu District, Ningbo
Once the return package is successfully delivered to our fulfillment center, passes inspection, and you have shared the tracking number with us, we'll proceed with issuing your full refund.

Please note:
• Any customs duties, taxes, or additional import fees related to the return are not covered by the company.
• Refunds can only be processed after the item has been delivered to our fulfillment center and inspected.

🔸 Option 3 – One-Time Free Replacement
If you'd prefer a replacement, we're happy to offer a one-time free replacement at no additional cost. You may choose a different item from our store, provided it is the same price or lower in value than your original purchase.
Please note that we are unable to process a replacement for an item that is priced higher than the original item purchased. The replacement item must be of equal or lesser value, and this replacement option is limited to one time per order.

Please let us know which option you would like to proceed with, and we'll be happy to assist you with the next steps. We truly value you as our customer and sincerely appreciate your patience and understanding throughout this process.

Warm regards,

Anna Frederick
Customer Service Representative
Arthur Hendon"

Just for fun, I checked FEDEX International return rates and it would cost $250 to return the item. Out of the question. I chose a 15% partial refund from them. Never again will I order from them.

30 de junho de 2026
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais