Artico Interiors Avaliações 1.178

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from Artico, and the product is absolutely brilliant and high quality - we love it. They were very open and honest about the lead times on the product, and kept us updated throughout... Ver mais

Avaliado com 4 de um total de 5 estrelas

Delivery was quick and spot on. The quality of the sideboard is great and we absolutely love the item. It was slightly lighter and a little more rustic in appearance than we expected from the photos,... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a very long wait, the Mango wood Drink cabinet arrived. It was worth the wait. Its absolutely gorgeous. I contacted Artico a couple of times re the delivery status and they were very polite a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very good service, keeped me informed at all times. Made me feel special and when I connect them they couldn't be more helpful. My table was very good quality and the delivery service was excellent... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Camas
  3. Loja de Móveis para Quartos
  4. Loja de decoração de design de interiores
  5. Designer de interiores
  6. Loja de móveis para sala de estar

Escrito pela empresa

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 72% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Fantastic customer service.

Ordered some bar stools that weren’t quite the colour we’d expected. However, the customer service has been great and the returns process straight forward with no issues. Thank you very much.

24 de setembro de 2025
logotipo da Artico Interiors

Resposta da Artico Interiors

Hi Lindsey,

Thank you for your feedback. We’re very sorry for the confusion caused with your order, not sure if it is an error.
We have double checked it and can confirm that your full refund of £749.94 for the returned stools has already been processed back to your original payment method.

Thank you again,
Artico Interiors

Avaliado com 4 de um total de 5 estrelas

Good quality, good service, two small gripes

Item arrived unscathed, had been packed well. Good quality and great design. Having said that, the item was a TV unit but came without any of the expected holes min the back for cables. That meant we had to take a drill to the back of the cabinet, while that wasn't too great a job, I'm sure that factory drilled holes would have been neater. The legs were easy to fix, however the support leg was slightly tricky trying to fix a straight bracket to a round leg. These are just minor gripes, all in all very pleased with unit,

1 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Gorgeous bar cabinet

Our cabinet is gorgeous. It did take a good while to come but that's because it's hand made. Few minor issues but I have to say the customer service has been exceptional. This is the 2nd product we've purchased and have a 3rd on its way.

12 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, I had to deal with customer services due to me being on holiday when the table was due to be delivered. The staff were very helpful a sorted a new date immediately. The table is excellent quality, this is my second purchase from Artico and would highly recommend them.

5 de setembro de 2025
Avaliado com 1 de um total de 5 estrelas

5 Months and Counting – No Furniture Received

I ordered my furniture – the Scorpion Solid Mango Wood Highboard Cabinet and the Scorpion Mango Wood Natural Brown Sideboard 177 – on 1st May 2025. As of 15th September, I still have not received my order, which is extremely disappointing given the significant delay. While the company has been prompt in responding to emails and issued a goodwill refund of £40 (for an order totaling £1,414.48), this does little to compensate for the long wait and lack of delivery. Overall, my experience with this company has been frustrating, and I cannot recommend them based on this order. However, I hope that the furniture is worth the wait!

EDIT:
After I left the review above, the company cancelled my order and issued a full refund — even though I had not requested a cancellation!!!
I was genuinely looking forward to the furniture, so this outcome is very disappointing.
Based on this experience, I cannot recommend the company. What a shame!

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor after sales

The table had a slight warp causing it to rock, an easy solution was given to there customer services who ignored it resulting in me having to repack the heavy table for its return. This could have been easily resolved if the customer services had picked up the phone as requested a number of times rather than sending numerous unhelpful emails

27 de agosto de 2025
logotipo da Artico Interiors

Resposta da Artico Interiors

Hi Andrew,

We are very sorry to hear about your experience and the frustration this caused you and your family. Our team did make several attempts to help resolve the issue by sending you replacement parts, washers, and thread sleeves as requested, as well as providing detailed assembly guidance. Unfortunately, these solutions did not fix the issue with your table, and we completely understand your disappointment.

As agreed, we arranged for the collection and a full refund, which has now been processed. We truly regret that the product did not meet expectations and that our communication did not leave you feeling fully supported.

Best regards,
Artico Interiors

Avaliado com 5 de um total de 5 estrelas

Lovely Product

Nothing was too much for this company.
I waited longer than expected but when it arrive it was well worth the wait.. I had a slight damage to a table leg which I shared with the seller and within the week I had replacement.
Can’t recommend highly enough and I’m fussy.

25 de agosto de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The two guys delivering were rushing to…

The two guys delivering were rushing to finish it move to next job. Partially unpacked my table but polystyrene broken all over mess to clear up. The table is stone so heavy it is still now on its back I am unable to lift as so heavy I live alone. So not pleased they didn’t have time to help me turn the correct way up

22 de agosto de 2025

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