Articture Avaliações 

589
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

BUYER BEWARE! Absolutely WORST experience- Ordered outdoor lights a few months ago and the shipment came in taped together boxes with chinese only instructions- the rock lights were bright... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What an amazing company. I worked with Keith and he went above and beyond to bring this project home. The quality of the panels are excellent and the hanging hardware is designed to make installation... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought the Sleek Floor Lamp from Articture almost as an act of despair, as I'd tried any number and all were flimsy and unreliable. This one however is fabulous! Quite apart from the sturdy and eleg... Ver mais

Avaliado com 5 de um total de 5 estrelas

The quality of the wall panels is first rate!!!! We ordered samples from three different companies and none came even close to the quality of Articture’s wood panels…seriously not even close! They w... Ver mais

Detalhes da empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

589 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(589)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Multiple Orders

I have acquired many items from Articture and as a result have dealt with AJ who runs their Customer Service. This was not only a success but a pleasure. I have had some quality issues that have been addressed in a forthright manner and there has been no effort to avoid any and all problems. AJ is an asset to this company and it will be your pleasure to deal with Customer Service.

Articture products are innovative, attractive and different. I have a lot of time for a company that is both leading edge and unique. I am pleased with and proud of my acquisitions.

2 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Search no further!

Searching for the absolute softest, butter soft goose down comforter… I found it !!! The premium goose down comforter from Articture fluffy and simple Devine!

28 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Great product, excellent customer service, beautiful addition to our pool area. We love them! Thank you very much!

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Scratchy Duvet Set

I ordered a duvet set in long staple sateen cotton - it felt perfect coming out of the bag. Once I washed it though, the “sateen” aspect was completely gone. I used the directions on the site for cold water, etc. I’m hoping I can salvage them, but I don’t have a ton of hope.

I’m not able to return them due to having washed them (and who on earth would sleep on sheets right out of the bag?). I’m super bummed.

A couple of positives, though. Shipping was much faster than I expected and the color on the sheets is beautiful, I just wish they were soft instead of scratchy.

28 de dezembro de 2024
Avaliação não solicitada
logotipo da Articture

Resposta da Articture

Hi Diana, please reach out to our team at info@articture.com and let them know of this issue and we will be more than happy to issue you a new set of sheets that are as soft as ever. We pride ourselves on having the best styled duvet covers and will do all we can to make sure you are satisfied...cheers!

Avaliado com 1 de um total de 5 estrelas

SCAM!

We ordered four lights to the tune of $1300. We returned them because they looked like they belonged in a dollhouse for the outside of our new construction home and have not received a refund and it’s been almost a month scam. Stay far away scam

12 de dezembro de 2024
Avaliação não solicitada
logotipo da Articture

Resposta da Articture

We sincerely apologize for the inconvenience and the delay in processing your refund. This is not the experience we want for our customers. Please rest assured that we are looking into this matter urgently. Kindly provide us with your order number and return tracking information, so we can resolve this as quickly as possible. We appreciate your patience and understanding, and we are committed to ensuring your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Best Quality and Comfort EVER

I originally ordered this comforter in a King size light weight. I decided I needed a little more weight for winter( I am a hot sleeper so thought the light weight was going to be perfect). When I spoke with the CS team member he recommended I go with the Medium weight and offered that he would ensure my replacement in the upgraded/improved quality. When I received this yesterday it is the most soft hand, comfortable outer material I have ever touched. I used it last night and it was glorious. It is the perfect weight, unbelievably expert construction and it offered the perfect sleeping experience. I am thinking I will order another one.

11 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service is top notch

Customer Service is top notch. Ordered a table and we damaged it as we were unpacking it. Called and explained what happened and they took care of it immediately. Would definitely buy from this great company again.

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered three solar lights

Ordered three solar lights. After several months, one of the lights stopped working. We emailed Articture and sent a video of the problem (water seal was defective so the light was flooded). The customer service rep responded quickly and sent a replacement light to us. Excellent customer service! The lights are beautiful, too!

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered spoons in various colors

I ordered spoons in various colors, but they sent them in rose gold without my consent. When I filed a complaint, they responded with just one message a day. I will not order from them again.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Articture

Resposta da Articture

Hi Jennifer, we thank you for leaving a review...we do want to note that you ordered the Rose Gold option....and we have gone ahead and sent you a multi coloured option free from the site. If you check your order number #112076 it states it was Rose Gold selected.

Avaliado com 5 de um total de 5 estrelas

Absolutely Stunning Wood Wall Panels!!!

Absolutely Stunning Wood Wall Panels!!!
I’m a Designer and I came across these wood wall panels during an internet search, and absolutely fell in love with them! Know these were for a client, I called and spoke directly with someone from the website (Cue), I had to confirm that these were quality products. He was extremely helpful and honest. I also called and got his input on two other light fixtures that were also very stylish. To say the least, I’m obsessed with these wood wall panels and the customer service was top notch! I definitely recommend!!!

19 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous outdoor floor lamp!

I just received the last of my lighting order for our deck. I ordered the 11" solar lights to put around the deck and patio.
Waiting for my floor lamp named the "Signature outdoor Solar lamp". It came yesterday and I've never been so excited. It's adjustable, it has its own remote that turns off & on plus 3 dimming settings.
You don't need much more for light other than a few of these lamps. They can be used both inside and outside.
Your company has such a lovely variety to choose from that I don't know what to purchase next.
Perhaps a dining table light and walkway lights.
Thanks to your professional staff, especially Keith, for providing with such exceptional service.
I hope your company will have local presence in Northern California.
Louise E.

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm very please with conversation with…

I'm very please with conversation with Q' today
He was extremely helpful about my resent purchase and offer my refund due to wrong size of my purchase. I will definitely continue shopping with Articture as I search for the best fit for my home.

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My “Forever” Chair!

I ordered the Japanese down-filled lounge chair in June and shortly after, as I inquired about the delivery date, I received a text from the consumer support team. I was told the information I had been given about delivery when I ordered was incorrect. It would take at least 45 days for the chair to arrive. I was also given the option to cancel my order and get a refund but I decided “to go with it”. I grew a bit anxious as time passed and even wondered if the company truly existed. Having someone to reassure me on a consistent basis via text message was essential as I waited what seemed to be forever. A special thank you to that special team person for all the support and professionalism that kept me feeling encouraged. I have no regrets, the chair arrived and is exactly what I wanted - minimalist in style, sturdy and well made, comfy to sit on and relax- It’s perfect for my unusual setting. And I have used it daily and the cushion has held its shape. Thank you Articture for my “forever “chair and making me a happy customer!

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The product was made beautifully…

The product was made beautifully…. The fabric exquisite! The customer service brilliant…. They actually cared about their patrons. What an unexpected surprise!

I highly recommend Articture!!!!

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Articture lights make a statement and look amazing!

I recently purchased Articture lights for around my yard and pool. They are so beautiful that all guests comment on them. Customer service has been very helpful. I was apprehensive to spend so much but everything else I tried I returned since it didn’t look so great. These lights make a statement and look amazing!

5 de agosto de 2024
Avaliação não solicitada

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