BUYER BEWARE! Absolutely WORST experience- Ordered outdoor lights a few months ago and the shipment came in taped together boxes with chinese only instructions- the rock lights were bright... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
BUYER BEWARE! Absolutely WORST experience- Ordered outdoor lights a few months ago and the shipment came in taped together boxes with chinese only instructions- the rock lights were bright... Ver mais
A empresa respondeu
What an amazing company. I worked with Keith and he went above and beyond to bring this project home. The quality of the panels are excellent and the hanging hardware is designed to make installation... Ver mais
I bought the Sleek Floor Lamp from Articture almost as an act of despair, as I'd tried any number and all were flimsy and unreliable. This one however is fabulous! Quite apart from the sturdy and eleg... Ver mais
The quality of the wall panels is first rate!!!! We ordered samples from three different companies and none came even close to the quality of Articture’s wood panels…seriously not even close! They w... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have acquired many items from Articture and as a result have dealt with AJ who runs their Customer Service. This was not only a success but a pleasure. I have had some quality issues that have been addressed in a forthright manner and there has been no effort to avoid any and all problems. AJ is an asset to this company and it will be your pleasure to deal with Customer Service.
Articture products are innovative, attractive and different. I have a lot of time for a company that is both leading edge and unique. I am pleased with and proud of my acquisitions.
Searching for the absolute softest, butter soft goose down comforter… I found it !!! The premium goose down comforter from Articture fluffy and simple Devine!
probably my fault but two plates for 120?
you can count me OUT 🤬
Great looking lamp. I had an issue with the first one sent, Articture replaced with no questions asked. Great lamp, Great customer service. Can't ask for more.
Beautiful and well made duvet cover ! Would certainly buy it again.
Great product, excellent customer service, beautiful addition to our pool area. We love them! Thank you very much!
I ordered a duvet set in long staple sateen cotton - it felt perfect coming out of the bag. Once I washed it though, the “sateen” aspect was completely gone. I used the directions on the site for cold water, etc. I’m hoping I can salvage them, but I don’t have a ton of hope.
I’m not able to return them due to having washed them (and who on earth would sleep on sheets right out of the bag?). I’m super bummed.
A couple of positives, though. Shipping was much faster than I expected and the color on the sheets is beautiful, I just wish they were soft instead of scratchy.

Resposta da Articture
We ordered four lights to the tune of $1300. We returned them because they looked like they belonged in a dollhouse for the outside of our new construction home and have not received a refund and it’s been almost a month scam. Stay far away scam

Resposta da Articture
I originally ordered this comforter in a King size light weight. I decided I needed a little more weight for winter( I am a hot sleeper so thought the light weight was going to be perfect). When I spoke with the CS team member he recommended I go with the Medium weight and offered that he would ensure my replacement in the upgraded/improved quality. When I received this yesterday it is the most soft hand, comfortable outer material I have ever touched. I used it last night and it was glorious. It is the perfect weight, unbelievably expert construction and it offered the perfect sleeping experience. I am thinking I will order another one.
Customer Service is top notch. Ordered a table and we damaged it as we were unpacking it. Called and explained what happened and they took care of it immediately. Would definitely buy from this great company again.
Ordered three solar lights. After several months, one of the lights stopped working. We emailed Articture and sent a video of the problem (water seal was defective so the light was flooded). The customer service rep responded quickly and sent a replacement light to us. Excellent customer service! The lights are beautiful, too!
I ordered spoons in various colors, but they sent them in rose gold without my consent. When I filed a complaint, they responded with just one message a day. I will not order from them again.

Resposta da Articture
Absolutely Stunning Wood Wall Panels!!!
I’m a Designer and I came across these wood wall panels during an internet search, and absolutely fell in love with them! Know these were for a client, I called and spoke directly with someone from the website (Cue), I had to confirm that these were quality products. He was extremely helpful and honest. I also called and got his input on two other light fixtures that were also very stylish. To say the least, I’m obsessed with these wood wall panels and the customer service was top notch! I definitely recommend!!!
I just received the last of my lighting order for our deck. I ordered the 11" solar lights to put around the deck and patio.
Waiting for my floor lamp named the "Signature outdoor Solar lamp". It came yesterday and I've never been so excited. It's adjustable, it has its own remote that turns off & on plus 3 dimming settings.
You don't need much more for light other than a few of these lamps. They can be used both inside and outside.
Your company has such a lovely variety to choose from that I don't know what to purchase next.
Perhaps a dining table light and walkway lights.
Thanks to your professional staff, especially Keith, for providing with such exceptional service.
I hope your company will have local presence in Northern California.
Louise E.
I'm very please with conversation with Q' today
He was extremely helpful about my resent purchase and offer my refund due to wrong size of my purchase. I will definitely continue shopping with Articture as I search for the best fit for my home.
This company has amazing customer service. I accidently ordered the wrong item. They made an exchange so easy & painless. Was very impressed from start to finish with Articure
I ordered the Japanese down-filled lounge chair in June and shortly after, as I inquired about the delivery date, I received a text from the consumer support team. I was told the information I had been given about delivery when I ordered was incorrect. It would take at least 45 days for the chair to arrive. I was also given the option to cancel my order and get a refund but I decided “to go with it”. I grew a bit anxious as time passed and even wondered if the company truly existed. Having someone to reassure me on a consistent basis via text message was essential as I waited what seemed to be forever. A special thank you to that special team person for all the support and professionalism that kept me feeling encouraged. I have no regrets, the chair arrived and is exactly what I wanted - minimalist in style, sturdy and well made, comfy to sit on and relax- It’s perfect for my unusual setting. And I have used it daily and the cushion has held its shape. Thank you Articture for my “forever “chair and making me a happy customer!
The product was made beautifully…. The fabric exquisite! The customer service brilliant…. They actually cared about their patrons. What an unexpected surprise!
I highly recommend Articture!!!!
I recently purchased Articture lights for around my yard and pool. They are so beautiful that all guests comment on them. Customer service has been very helpful. I was apprehensive to spend so much but everything else I tried I returned since it didn’t look so great. These lights make a statement and look amazing!
We have made several purchases through Articture. The products are high quality, the customer experience is top shelf and their respond to any issue quickly and honestly. Do not hesitate to engage with them!!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.