Articture Avaliações 

My experience with Articture was amazing.They specialize in crafting custom wood panels, which naturally meant longer lead times for my order. However, their team did a great job in keep me up to date on my order and the final product was better than I expected. Without a doubt, I highly recommend Articture for their top-notch craftsmanship and customer service!

I made an order for utensils - France Set and I love it. As I'm working in sales I can say that Articture has good marketing which is directed to customers. The company kept in touch with me until I got my purchase and it arrived faster than I expected it. Utensils are used a couple of times and the value of quality is really good.

I am absolutely disgusted by this company. I ordered a lamp which was never sent. After sending multiple emails asking when it would be delivered, I get a response saying they will give me a 10% refund and still no estimated date of delivery. When I responded saying I needed a delivery date they emailed and said the item was out of stock (even though it is still being advertised on their website) and would I like a different item instead. I said I would NOT like a different item and would like a refund. The company ignored me. I again asked for a refund and they have continued to ignore me. I will now need to go through my bank to claim this. I have never left a negative review before but I am absolutely disgusted that this company has stolen my money. Please do not purchase from them!

Update: after leaving negative reviews, a refund was finally offered. How disappointing that I wasted so much time on this case. Response rates are horrible. Disappointing that you only paid attention once I started leaving negative reviews.

I bought the Sleek Floor Lamp from Articture almost as an act of despair, as I'd tried any number and all were flimsy and unreliable. This one however is fabulous! Quite apart from the sturdy and elegant design, it is also beautifully made. And this is before we get onto the remote control with its numerous light qualities. I simply cannot recommend this light highly enough!

Zwei Produkte bestellt, eines davon wich von der Beschreibung minimal ab (Logo auf der Oberseite des Produktes), für den Zweck aber gut verwendbar.
Weiteres Produkt (Lampe) im Verhältnis zum Preis von mangelhafter Qualität, daher nach Absprache zurückgesandt. 2 Monate später keine Rückerstattung, obwohl dies abgesprochen war.
Vorsicht: Ich habe zu einem Produkt eine Rezension geschrieben, die auf der Website nicht veröffentlicht wurde (mehrere Versuche, unterschiedliche Texte und unterschiedlich viele Sterne). Bei mir ist daher der Eindruck entstanden, dass die Rezensionen nicht von Kunden kommen.

I ordered a set of 3 canvas art prints from Articture after previously being happy with bedding I purchased through the same website. What I received looked like a very poor recreation of the image of the art on the website. The image on the website had large colour blocks with chunky brush strokes, whereas the product received looked more like paint blotted on a page with tissue paper (or like paper mache). Also, the website had one of 3 panels with a gorgeous teal colour but the product I received was very much blue. I returned the three prints, but had to pay for shipping ($16.65) and they charged a ($25.39) restocking fee. I had also been charged an international transaction fee by my bank because the company is USA merchant ($15.23) so, all up, the experience of finding out the art they sell looks nothing like what is advertised cost me a total of $57.27.

The product, an artwork in a wooden frame, that was delivered was completely broken and unusable. It was damaged during transport. Unfortunately, customer service left a lot to be desired, they provided a full refund after some discussion, but their tone and mannerisms lacked any empathy or understanding. Perhaps it was a language difference, but I will NOT be buying from their site again.

Très déçu sur le format sur l’image
Pas de grandeur donne l’idée d’un cadre 8x10 mais en réalité 4x6 !!!
Et très dispendieux pour ce que j’ai reçu. Commander 1 fev 23 reçu le 3 avril!

I purchased several products here at Articture. Although some arrived late, all were perfectly in good shape. Definitely worth the wait!

I was looking for a tableware that matches my plates because I want a unique but with quality and I cane accross with articture it’s nit pricey and and it looks pretty, I don’t have any problem with the delivery and when I receive it I am really happy with the product it is really worth it.

Purchased a halo light for $299. After less than two years it doesnt want to turn on anymore. Really poor quality from china. For that price i would expect it to last at least 5 years. Warranty is only 1 years so they didnt want to replace it. Dont buy from Articture, its overpriced poor quality goods.

I've purchased a couple of products from Articture. A couple of unique mugs and what looks like a decorative green and gold tray. Love!

Ordered a lamp in December, and it would not light up. Was supposed to have many colors, but it couldn't even do plain white light, let alone other colors.

Contacted their customer support, supposedly had a replacement on its way in January, but it never came. Tracking page shows that it still hasn't shipped out. They said they'd "escalate" it and get back to me, but that was a month ago. Now they just ignore my e-mails. 2.5 months have passed since the order and I think I'll just have to do a credit card chargeback.

Finally received item ordered after many weeks, only after threatening to dispute the purchase through PayPal. The item is everything bad you would associate with “Made in China”. Cheap, cheap, cheap. Paid almost $200 for an item worth…maybe…$20? Might try to return, but they seem to be pretty bad in this regard as well.

I ordered two food stands November 18, hoping to have them for Christmas. Seems they never shipped so I asked for a refund but was told that is not possible. I received two small wooden plates, not stands. Was told January 18 the original order was being fulfilled again and sent out. Now February 22 and nothing. I just keep getting a templated response "Thank you for reaching out to us with your concern. I'm sorry that your order hasn't arrived yet. I will check with my warehouse and get back to you as soon as I have an update..." Meanwhile I am asked to rate the products received but ... I haven't received them. I think Articture has beautiful looking things but isn't a good company to deal with in my experience. I am chalking this up to a slightly expensive learning experience.

When I ordered a $98 desk lamp, I expected premium quality. Instead, I received a mediocre lamp with a unit price of $18. To make matters worse, Articture forces customers to pay the cost of return shipping and they only issue partial refunds. I would categorize this site as a scam.

I made an order on their website in August 2022 and it never arrived (ORDER #97735). I emailed them and they asked me to fill out a claim for the shipping company. I asked them to refund my money and they have not done so yet! Its been 6 months!

Customer service, products, sale pricing.

The marble accent with gold rim bowls I ordered came quickly and are truely outstanding and beautiful! Definitely plan on ordering more from this store very soon.

I purchase the Astronaut Starry nite projector I am very pleased I turn it on every
Night with the 45 minute timer and I am asleep before the timer goes. The quality and images are amazing had no problem with delivery or ordering if I was able to add pictures I am sure you would order for yourself or any star gazers in your family