If i was reviewing the product itself this would be a 5 but customer service has totally destroyed it bought external wall cladding and happy with the quality and standard even after they sent th... Ver mais
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Veja o que dizem as avaliações
The service we received from day one from the Artificial Living team was first class. They provided numerous samples to assist us in making our selection. Once we had made our choice, delivery was wit... Ver mais
Fantastic product, very well packaged and delivered on time when we ordered in September. All the builders who've worked on our garden room love the acoustic wood panels and want to replicate our desi... Ver mais
A empresa respondeu
Ordered some decking trim . My husband has worked in the caravan leisure industry and stated this is the best he has seen in comparison. So was very pleased as you cannot order samples of the trim j... Ver mais
Detalhes da empresa
Escrito pela empresa
Artificial Living is committed to offering the very best in Artificial Grass, Composite Decking, Composite Wall Cladding and Artificial Plant Wall products the market has to offer...We won't be beaten of Quality of Price!
Informações de contato
Reino Unido
- artificial-living.com
4,4
Excelente
278 avaliações
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product was delivered quickly
The product was delivered quickly. However 2 of the boards were damaged. I have emailed the company to let them know but received no response.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Artificial Living
Hi Ellen,
I hope this message finds you well.
I’m really sorry to hear that you’ve experienced an issue with your order, this isn’t the standard we aim to uphold. I’ve checked our inbox but can’t find any previous emails from you, so could you please provide your order number? Once we have that, we’ll arrange for the damaged boards to be collected and replaced right away.
If it’s easier, please feel free to give us a call on 0161 509 8637 and we’ll get it sorted for you.
Best regards,
AL Team
This is my second order for midnight…
This is my second order for midnight black external cladding and accessories.
The first was for our sauna wall - outside of sauna.
The second for exterior cladding to our extension.
The product is excellent quality and the customer service is also excellent.
15 de outubro de 2025
Avaliação não solicitada
Great finish on the acoustic wall…
Great finish on the acoustic wall panels, very pleased.
11 de setembro de 2025
Buzzling with the slatted Cladding
Buzzling with the slatted Cladding, thanks again guys
9 de setembro de 2025
The Slatted Cladding has completely…
The Slatted Cladding has completely changed the look of our extension. Great quality throughout.
6 de setembro de 2025
Avaliação não solicitada
From ordering to delivery
From ordering to delivery, the process was seamless. The slatted cladding arrived perfectly packaged and the quality is fab. Our Joiner fitted it this weekend and we're over the moon with the finish.
2 de setembro de 2025
We ordered several samples before…
We ordered several samples before deciding on slatted cladding, and it was easily the best. The finish is smooth, the colour is rich, and installation was straightforward. It has made such a difference to our garden room and we could not be happier.
23 de agosto de 2025
Very happy with the quality.
We've used a few suppliers before but Artificial Living definitely feels a step above. Great service, great finish.
30 de julho de 2025
Very happy with the quality and service.
Customer service was responsive and helpful throughout.
28 de julho de 2025
Best upgrade we've made to the garden.
The pergola has totally transformed the space. Daytime shade, ambient at night & great cover for the rain, feels like a second living room. Really happy with it.
17 de julho de 2025
Avaliação não solicitada
Great finish and easy to install.
Went with the walnut slatted cladding, easy to fit and gives the house a proper modern edge.
17 de julho de 2025
Excellent company to deal with and the…
Excellent company to deal with and the quality of cladding is exceptional,completely transformed my dated extension
24 de outubro de 2024
Avaliação não solicitada
Being allowed to sample FOC give peace…
Being allowed to sample FOC give peace of mind and allows me to select without guessing. Quick delivery made it more satisfying
24 de junho de 2025
happy to use again
happy to use again. produce looks goor around hoy tub
20 de junho de 2025
Avaliação não solicitada
Really pleased with how the acoustic…
Really pleased with how the acoustic wall turned out. Installed in our office and it's made it much more inviting.
13 de junho de 2025
Avaliação não solicitada
Cracking quality.
Used the cladding for fencing and it looks lovely. Hasn't faded at all after all the sun we've had. Very impressed!!
6 de junho de 2025
Rang number twice
Rang number twice, no response - also tried web chat no luck either. Sorry but lost sale here.
30 de maio de 2025
Avaliação não solicitada
Fabulous customer service
Fabulous customer service. They returned calls as soon as someone was available and offered super advice and support regarding the products required with our order. All items delivered in good time.
12 de maio de 2025
Avaliação não solicitada
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