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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing support and service. Emma and Cath have advised me over the years about wigs and toppers. They always put a fringe in for me. Cath recently altered a wig to fit my petite head which makes it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had my hair done today at aspire in aldridge and I can honestly say David worked his magic im so please with it I've tried plenty of hairdressers and no one came even close the colour is lovely he too... Ver mais

Avaliado com 5 de um total de 5 estrelas

My first online purchase was amazing. I had a few questions and my emails were responded to literally within an hour. Really kind, thoughtful and professional company. My hair arrived quickly and it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have used Aspire Hair for over 10 years, Emma and Cath are both very friendly and welcoming and immediately put you at ease. Having to wear a wig for whatever type of hair loss can be a very anxious t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Tratamento para a Queda de Cabelo

Escrito pela empresa

Aspire Hair are alternative hair specialists helping women with medical hair loss find the perfect wig or topper for them. With almost 30 years personal experience of alopecia universalis and wig wearing, Aspire Hairs founder, Emma Jones, has created a safe space for other women with hair loss to come to and discover different wigs and toppers. Our website is open 24 hours a day / 7 days a week and you will find a massive selection of wigs and toppers available to purchase online.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

82 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(82)

28 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Received my wig really quickly thank you. The service was excellent from the initial video consultation to receiving my order which was beautifully packaged. Thank you so much. Xx

8 de fevereiro de 2025
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thanks for leaving us such a wonderful feedback 🩷 We appreciate you choosing us and look forward to working with you again in the future. x

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, good communication. Would not hesitate to buy from again 5*

30 de janeiro de 2025
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you for leaving us such a wonderful review 🩷 We're so glad that you've had a positive experience with us and look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

1st time buying a wig amazing staff

Absolutely amazing made my 1st time of buying a wig so relaxed, being able to speak with you on phone with any questions, and I love my wig thank you such a great team

15 de janeiro de 2025
logotipo da Aspire Hair

Resposta da Aspire Hair

We're thrilled to know that your first experience of buying a wig has been such a positive one. Thanks so much for taking the time to leave us a review 🩷

Avaliado com 5 de um total de 5 estrelas

Simply marvellous!

Simply marvellous! Emma and Cath provide a fabulous service and I wouldn’t go anywhere else for their guidance and care. xx

8 de janeiro de 2025
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Resposta da Aspire Hair

Joanne, you've made our day 🩷 Thank you so much for leaving us such a wonderful review. It means the world to us knowing we're doing a good job!

Avaliado com 5 de um total de 5 estrelas

Lovely company who care about their…

Lovely company who care about their customers. I had a query about my order and sent an email, this was answered straight away by Emma. I have made one purchase from them but it certainly won’t be my last, thank you. Also love receiving my weekly emails!

5 de novembro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thanks so much Sal for taking the time to leave us a review ☺️ It's wonderful to hear that you are happy with the service we offer and we can't wait to continue to support you on your alternative hair journey!

Avaliado com 5 de um total de 5 estrelas

This company has changed my life

This company has changed my life
The ladies are patient understanding and so helpful
If anyone is wondering shall I?
Don’t wonder just do it!
The only problem I have is it could become an obsession 😉

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you Susan for such wonderful feedback! We are thrilled to hear that your experience with us has been such a positive one and , as always, please don't hesitate to reach out to us if you need anything at all 😊

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service!

This was my first time buying a wig and I couldn’t have asked for a better experience. Cath was very helpful and friendly. All of my enquiries were answered extremely quickly, even at evenings and weekends! There was an issue with my wig of choice being out of stock at the supplier - no fault of Aspire’s, but they offered me alternative solutions. The first attempt didn’t suit me but the resulting return was handled very promptly and smoothly. The exchange item was posted free of charge, and the original sale discount was honoured even when I upgraded to a more expensive product. I’m delighted with the wig I finally settled on. I will definitely be shopping at Aspire for all my future hair needs!

19 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

nice people

Emma and Cath care about their customers , and their experience is second to none .
I would recommend them to anyone .

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you so much for leaving us a review and we're so glad that your experience with us has been a positive one 😌

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Aspire

I would highly recommend Aspire. I bought a wig from them and the customer service was absolutely brilliant - really helpful, prompt, caring. In the end, the wig did not suit me and I had to return it but Cath and the others there were extremely helfpul, even though it must be really inconvenient for them, having ordered a Jon Renau wig from the USA and now, having to return it. I would absolutely shop with Aspire again - great x

10 de dezembro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thanks so much for taking the time to leave us such a wonderful review 🥰 We're glad that you had an amazing experience with us and we look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Emma and her team deliver a great…

Emma and her team deliver a great service for those who need alternative hair products. Her knowledge of wigs and all that is associated with wearing such, is second to none. I wish I had met her 3 years ago when I first lost all my hair!!!
Thank you for all you do :) x

26 de novembro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thanks so much for the wonderful review Heidi. So glad to be of help and we appreciate you very much! x

Avaliado com 5 de um total de 5 estrelas

Cath is just the best

Cath is just the best! She helped me, back in Feb, sort my wedding hair .... and just helped me out again, this week, with an order I have changed my mind on. Wish I lived closer, I'd definitely visit the studio!
Thanks so much!!!

10 de outubro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Emma! Thanks so much for taking the time to write such a wonderful review. We agree that Cath is absolutely the best! and we really appreciate your custom.

Avaliado com 5 de um total de 5 estrelas

What a gem of a service

What a gem of a service! I was fast loosing my hair due to chemotherapy and although was looking at the hospital recommended wig shop I hadn’t found the right wig for me. I found this shop on the internet and gave them a call, a couple of hours later was walking out with a new head of hair. From walking in Cath made me feel at ease and upon looking at my current hair picked up a wig that had caught my eye as I walked in as the colour was a perfect match and the style almost identical to my natural hair. Cath gave lots of advice over the care of the wig and sent videos via email, assuring that I could call at any time with questions. That evening (Saturday night) I emailed with a non urgent question and had reply 8:30 Sunday morning - what great aftercare too. If anyone is in need of this service then I cannot recommend this company enough. They deal with a sensitive situation with professionalism and empathy and have made my difficult journey a little easier.

5 de outubro de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you so much for taking the time to write such a wonderful review of our service. It's lovely to hear that you are happy and please don't hesitate to let us know if you need anything at all x

Avaliado com 5 de um total de 5 estrelas

Little Gem .I’m feel so lucky to have found this…

I’m feeling so lucky to have found this little gem!
Cath was lovely. Chatty, friendly and professional helping me feel at ease and nothing was too much trouble .
Lovely service and competitive prices.

12 de junho de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you so much for taking the time to leave us such a wonderful review. It's lovely to hear that you are happy with our service :)

Avaliado com 5 de um total de 5 estrelas

Aspire Hair-The Understanding Company

I was diagnosed with breast cancer and I knew that I was going to experience some hair loss due to chemotherapy.

Aspire Hair was very empathic to my situation and on meeting the staff confirmed their total understanding. Nothing was too much trouble for them to make me feel better. Everything was explained to me in great detail and all my questions, fears and insecurities were addressed. A practical, to try on the wigs was also part of my appointment.

The aftercare service was also exceptional as they were readily available at the end of the phone or an email and I was welcomed back to make sure that I was putting the wig on properly.

I cannot recommend Aspire Hair highly enough for their customer care and the quality of their wigs.

Thank you so very much to Catherine Martin at Aspire Hair for your endless kindness and support.

Karen Childs

3 de novembro de 2023
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Karen, Many thanks for taking the time to write us a reveiew. We really appreciate it and are very happy to know that you had such a positive experience with us here at Aspire Hair.

Avaliado com 5 de um total de 5 estrelas

Aspire Hair is amazing

Aspire Hair is one of my go to places for wigs. They are so helpful and still send to Jersey.

17 de maio de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Nicola, Thanks for leaving us such a lovely reveiew. We are happy that you're happy! :)

Avaliado com 5 de um total de 5 estrelas

First of all what nice people very…

First of all what nice people very helpful . Understanding how scary buying first wig is ,
My wigs have given me confidence very natural looking ,I made a couple of mistakes before I found Aspire

14 de março de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Sandra, thanks for taking the time to leave us a review. We very much appreciate it 🩷

Avaliado com 5 de um total de 5 estrelas

Whatever your requirements when it…

Whatever your requirements when it comes to alternative hair, you will find a professional and personalised service at Aspire hair. With years of personal experience and academic study behind them the staff at Aspire hair honestly and compassionately do their best to tailor their services to your needs. I have personally known them for a long time and can honestly say they know their stuff and really do go the extra mile.

12 de setembro de 2023
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Thank you so much for taking the time to leave us a review. We really appreciate it 🩷

Avaliado com 2 de um total de 5 estrelas

Former online customer

I was a loyal online customer for some years, satisfied with both service and price. However, a few years ago the prices seemed to increase every time I made a purchase and the discounts being offered reduced from 30% to 25% I decided it was time to shop around and am satisfied with my new supplier.

29 de abril de 2023
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Joan, Thanks for taking the time to leave us your feedback.

We really appreciate it! We run a regular 30% off sale from the 1st to the 10th of each month as well as other promotions each month of 20-25% off.

Unfortunately our prices (as with many other companies prices) have had to increase over the years in line with our manufacturers price increases.

We're glad you're happy with your current supplier and please don't hesitate to contact us if there's ever anything we can help you with. ✨

Avaliado com 5 de um total de 5 estrelas

Fantastic service

I was able to have a couple of video consultations with Cath at Aspire as I was unable to visit their premises. Cath helped me choose a wig that suited me and promptly delivered it. A fabulous service. Thank you.

4 de abril de 2024
Avaliação não solicitada
logotipo da Aspire Hair

Resposta da Aspire Hair

Hi Carol, Thanks so much for taking the time to leave us a review. We really appreciate it and are so happy that you're happy! 😊

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