ASR Gearbox Repairs Avaliações 

305
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Eliott went above and beyond to make what could have been a really stressful time very easy. Communication was clear and frequent and everyone I spoke to was really friendly and supportive. Can't reco... Ver mais

Avaliado com 5 de um total de 5 estrelas

5 star service, could not have asked for better. I dealt with James who kept me updated throughout and ensured a smooth and seamless process from start to finish. A professional and fantastic servic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently got my Qashqai for the gearbox rebuild, awesome for the Asr Team, they definitely done a brilliant job, Especially mention to Elliott who the one got every single experience to be able to del... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The communication was really good all the way through the process. The car was collected at the stated time, diagnosed and repaired to a very good standard and returned really quickly. Elliot was very... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mecânica de Carros
  2. também em
  3. Loja de transmissões
  4. Mecânico

Escrito pela empresa

Welcome to ASR Gearbox Repairs, we're the leading provider of gearbox rebuilds, reconditioning, and replacement services in the UK. Offering collection & delivery nationwide, alongside 25+ centres across the country, no matter where you are based we are able to assist. We offer fast, cost efficient, and reliable services for both manual and automatic gearboxes, for virtually any make and model of car. All our repairs come with a 12 month, 12,000 mile warranty for your peace of mind.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

305 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(305)

176 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Overall

Overall, a very good experience from the initial call to the actual repair works and vehicle delivery.

30 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Really happy with the service from ASR…

Really happy with the service from ASR for a gearbox repair on my Ford Focus. Sonny was extremely helpful, friendly, and always happy to answer any questions I had. Great communication and customer service throughout. Would definitely recommend ASR Gearbox to anyone needing gearbox repairs!

30 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service

James G was incredibly professional. Sorted and dealt with my car issues and was friendly and easy to communicate. Great service!

14 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Elliot has been great help

Elliot has been great help , got everything sorted quick from the pick up / drop off and kept my updated fairly , hopefully in the nicest way possible won’t have to come back due to no problems occurring again 🤣👍🏻

14 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service, picked up my car and dropped it back to me.

my car drives much smoothly after my gearbox repair.

Customer service from James was great.

9 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Reliable & hassle free definitely recommended

Really impressed with the service. They rebuilt the gearbox on my 3.2 Ranger and had it back to me within 9 days, including collection and delivery. Great communication, excellent workmanship and a hassle-free service from start to finish. Would definitely recommend them.

2 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

I knew what was to occur and Elliott…

I knew what was to occur and Elliott provided the necessary information, usually by email,
ASR have sorted my problem out , but the delivery and return did cost a little!

24 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi David,

Thank you for the feedback and positive review.

Glad we were able to assist with the repair, despite not being an internal gearbox fault, hence not being able to cover the collection costs free of charge.

While we're doing whatever we can to bring down our recovery costs and we do believe we offer very competitive transport costs compared to roadside breakdown services, the current increase in the cost of fuel is having knock on effects that we aren't able to absorb as a business.

Thank you for entrusting us with the repair of your car.

Best Regards,
Max

Avaliado com 5 de um total de 5 estrelas

5 star service

5 star service, could not have asked for better. I dealt with James who kept me updated throughout and ensured a smooth and seamless process from start to finish. A professional and fantastic service. Top man.

Would highly recommend ASR Gearbox repairs and many thanks to James, once again!

25 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Adam,

Thanks ever so much for the review, I will pass the kind words onto James, glad he guided you through the process so well.

Best regards,
Max

Avaliado com 5 de um total de 5 estrelas

I dealt with James

I dealt with James, technical advisor, who was extremely professional efficient and friendly. The whole process went without a hitch, vehicle collected on time etc.
This company does what it says it will.

25 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Robert,

We really appreciate the feedback and review. Glad the repair process went as smoothly as we'd expect.

Thank you for entrusting us with the repair of your car.

Best regards,
Max

Avaliado com 5 de um total de 5 estrelas

The service was great

The service was great. At first I thought there was no hope for my car but then they really helped. I cant recommend this place enough

24 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi,

Thank you for your review. Glad we were able to get the car back on the road.

Any future recommendations would be appreciated.

Thanks,
Max

Avaliado com 5 de um total de 5 estrelas

I was very dubious at first

I was very dubious at first, but the whole experience turned out to be fine and I now have a car that changes gear and works better than it ever has. From speaking to Elliott to the truck turning up at the house to take the car away, everything worked very well . Elliott kept me informed all through the repair, can’t thank him enough. Thanks again ASR I am very happy with the service and now my Audi is back on the road better than new.

24 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Stuart,

Really appreciate your review of your experience with us.

While we can appreciate it can be a daunting idea having your car picked up on a truck and taken to the garage instead of dealing with someone face to face, I am glad we were able to exceed your expectation and get you back on the road.

Thanks,
Max

Avaliado com 5 de um total de 5 estrelas

Saved £4k on dealership prices!

Often the horror of being quoted £10k for a new gear box by VW dealership I contacted ASR.
James G was extremely helpful and clear about their approach to rebuilding the gearbox. They arranged for the vehicle to be picked up and dropped back once repaired. The recovery costs were included in their quote. In the end they came in £4k cheaper than main dealer and turned it around much quicker than I thought they would.
I was kept up to date at all times by James who was very professional and friendly. The 12 month warranty gives me piece of mind.
The engineer also made notes on other issues with the van that were not in his remit, this is very useful for me to get sorted with my local garage.
Very happy with the service all round.
5 stars😎

15 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Stephen,

Thanks for the detailed review, we're glad we were able to save you a significant amount getting the vehicle back on the road, and all in a timely manor too.

While people often go to the dealers thinking they are the best route for repairing their car, when it comes to gearboxes they don't repair and opt for costly replacement. This is where we are able to step in and repair the exact fault, at a much more cost effective rate, all while being able to offer a comprehensive warranty on the repair.

Thank you for entrusting us with the repair of your car.

Best Regards,
Max

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with ASR…

I had an amazing experience with ASR their service was excellent ,the help and response was quick and reliable, I whose car had been broken for multiple months and was neglected by another garage , was very disheartened however speaking to Elliot he has assured me that they would help get my car back to me ASAP and the repair, quote and even videos of what was wrong was sent to me , I was always updated with what’s happening. Also the amazing service of delivering it back to me . Highly recommend. Amazing people, amazing job.

15 de setembro de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Sabrina,

We really appreciate the kind words, I'll be sure to pass them onto Elliot.

We work so hard to ensure all of our repairs are smooth, efficient and reliable but also that we provide a quality service to match, it's great to hear we've been able to deliver.

Thanks,
Max

Avaliado com 5 de um total de 5 estrelas

Excellent Service, thank you ASR.

I was quite distressed when I made my initial phone call to ASR. The whole process was explained in full to me which reassured me. Sonny was amazing from day one and arranged for my car to be collected and assessed. He then provided me with a full diagnostic report and a breakdown of costs. After the repair my car was delivered back to me immediately. Sonny kept me updated at every step and it was such a relief to have the stress of the repair taken away. I was also able to take out a 0% payment plan for 50% of the repair costs to help with my finances. I also have a 12 month warranty. The car is now running really well. Thank you Sonny and ASR, I can highly recommend your service.

27 de agosto de 2026
logotipo da ASR Gearbox Repairs

Resposta da ASR Gearbox Repairs

Hi Ann,

Thank you ever so much for the review of your experience with us.

We're really glad we were able to assist getting you back on the road.

Best Regards,
Max

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