asusbatteryshop.com.au Avaliações 

151
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I brought the battery for Asus gl703gm laptop after replace laptop not switched on anymore before which is work great except when running on battery less time. After check technician my laptop he said... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Battery arrived fast and in new condition as described. Well Packed. Installed and fired first time. Excellent customer services and great value. Will Buy Again

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Product: Just installed. Laptop initially refused to turnd on but plugging in the power adapter for a 1 minute kick-started it. Battery shipped with 85% charge-a bit high for long-term storage.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed a laptop battery and AusBatteryShop checked to make sure they had the correct one to suit and then sent it to me quickly. Great place to deal with.

A empresa respondeu

Detalhes da empresa

  1. Loja de Baterias

Escrito pela empresa

AsusBatteryShop is a professional Asus battery online shop located in Australia, dedicated to providing replacement batteries for more than 10,000 kinds of Asus laptop models.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(151)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Battery replacement

The website was easy to use and the part was exactly what was needed. It was also delivered quickly and came with tools.

5 de agosto de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback! We're delighted to hear that you found our website easy to use and that the part was exactly what you needed. We're also pleased that the delivery was prompt and that the tools were helpful. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Great thanks

Great thanks

4 de agosto de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Glad to hear that! If you have any other questions or need assistance, feel free to ask.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Very fast delivery

Very fast delivery. Customer service to make sure the batteries I ordered was through.

1 de agosto de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback! We're glad to hear about your experience with our fast delivery and thorough customer service. If you have any other questions or need further assistance, feel free to reach out.

Best regards,
asusbatteryshop.com.au team

Avaliado com 1 de um total de 5 estrelas

First battery was dead on arrival

First battery was dead on arrival. Second battery died after 2 months so have bought a new computer. Complete waste of time and money.

24 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer.

We are very sorry to learn that you have experienced multiple battery-related issues with our products, which clearly fails to meet the standards of our commitment to your service experience.

Firstly, we apologise that the first battery was damaged on arrival and thank you for bringing the issue to our attention in time for us to take prompt action and re-issue the battery for you.

However, we are shocked and sincerely apologise that the second battery also failed within a short period of time.
We understand that this has caused you a great deal of inconvenience and has affected your experience, and we regret that it has even resulted in you having to purchase a new computer.

In order to resolve this issue as quickly as possible and to make up for your loss, we would like to offer the following solutions for your consideration:

Full Refund or Replacement: For the faulty battery, we will immediately provide you with a full refund or, if you prefer, replace the battery with a brand new one that has passed strict quality tests.

Additional Compensation: Considering the additional burden this incident has brought to you, we are willing to provide certain compensation, such as coupons for future purchases, points or other forms of gifts, to express our apologies and gratitude.

In-depth investigation and improvement: We will conduct an in-depth investigation into this incident to identify the exact cause of the battery failure, and accordingly improve our product quality control and after-sales service processes to ensure that similar problems do not occur again.

We attach great importance to your feedback and know that every customer's satisfaction is our driving force. We sincerely hope that the above proposal can be approved by you, and look forward to the opportunity to provide you with quality products and services again.

Once again, we would like to express our sincerest apologies for the inconvenience caused and look forward to resolving this issue as soon as possible.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

fast delivery and exactly what I needed…

fast delivery and exactly what I needed for my laptop.

24 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback. We're glad to hear that the delivery was fast and the battery met your needs. If you have any other questions or require further assistance, please don't hesitate to contact us.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Great experience

I purchased a new battery for my granddaughter's computer. It arrived in good time, was exactly what we needed and at a very good price. Would shop here again for sure.

22 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for your feedback! We're glad to hear that the battery arrived on time and met your needs. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Replaced ASUS laptop battery. Working great.

As described and received quickly. Well packaged. Would buy from them again.

19 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for your review! We're pleased to hear that everything met your expectations. We look forward to serving you again in the future!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

quick easy og

18 de abril de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for your feedback! We're glad to hear that you found the process quick and easy. If you need any further assistance, feel free to reach out!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

The battery arrived quickly and well…

The battery arrived quickly and well packed. It works well.

12 de abril de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for your feedback! We're pleased to hear that the battery arrived quickly, was well packed, and works well. If you need any further assistance, feel free to reach out!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Appreciate their attention..…

Appreciate their attention to my issue, sorted through my concerns to which they sent the appropriate battery now my laptop is up and running.

18 de junho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for sharing your experience! We're glad to hear that we were able to resolve your issue and get your laptop back up and running. If you have any more questions or need further assistance, don't hesitate to reach out!

Best regards,
asusbatteryshop.com.au team

Avaliado com 3 de um total de 5 estrelas

Laptop Battery

battery worked OK but did not fit like OEM kept falling out would not click in correctly

6 de abril de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

We're sorry to hear you had trouble installing the battery. If the battery doesn't install correctly or won't fit securely, you may want to double-check that it's the exact model specified for your laptop. Sometimes, slight variations in design can cause problems.
Please contact our customer service team!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Fair pricing

Fair pricing
Good product as described
Excellent delivery

11 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for your positive feedback! We're glad to hear that you are satisfied with our pricing, product, and delivery service. If you need any further assistance, feel free to reach out.

Best regards,
asusbatteryshop.com.au team

Avaliado com 2 de um total de 5 estrelas

Battery slows down laptop

I purchased a laptop for my Asus Zephyrus G14 (2021) which arrived quickly.

However, the battery is unable to support normal operation of the laptop. When using the battery, irrespective of what power mode the laptop is on (Silent, Balanced or Turbo) it locks the CPU to 400MHz. This makes the laptop almost unusable.

As soon as I put the original battery back in, it operates normally (the CPU changes frequency according to load). Have tried troubleshooting and new drivers, etc but I cannot make the laptop work properly using the AolsteCell battery.

I'm currently detailing this with support who seem prompt and responsive. If the issue is resolved I'll update this review.

8 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear customer,

Thank you for purchasing from our website.

Your satisfaction is very important to our business.

Sometimes certain unavoidable factors can affect battery performance and we sincerely apologize.

Our customer service has contacted you via email to resolve the issue, please take a look.

Our batteries come with a one year warranty.

If there is any problem, please feel free to contact us.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Timely delivery of order

Timely delivery of order. Quick response to a query I had after receiving the order.

10 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback! We're glad to hear your order was delivered timely and that our team was able to assist you promptly. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Good

Ordered a laptop battery from them, fast delivery and capacity as advertised.

27 de junho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback! We're glad to hear that you were satisfied with the fast delivery and the battery’s capacity. If you need anything else or have any questions, feel free to reach out to us!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

ASUS Zenbook Battery

Very fast delivery. Easy install and the included tools were a nice bonus. After 2 charge cycles it's looking good.

7 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you found the delivery fast and the installation easy. We’re glad the included tools were helpful and that the battery is performing well so far.

If you have any more questions or need further assistance, feel free to contact us!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Battery arrived within two days of…

Battery arrived within two days of order and was a perfect fit and easy to install and is working well.
Very impressed
Adrian---Harrington NSW

4 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback, Adrian! We're thrilled to hear that your battery arrived quickly, was easy to install, and is working well. We appreciate your support!

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Great low price and speedy delivery.

27 de junho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your kind words! We're glad you enjoyed our low prices and speedy delivery.

Best regards,
asusbatteryshop.com.au team

Avaliado com 5 de um total de 5 estrelas

Great service

Delivered exactly as advertised and very quick delivery. Very happy.

1 de julho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you are very happy with our service and that the delivery was quick and as advertised. We appreciate your support and look forward to serving you again.

Best regards,
asusbatteryshop.com.au team

Avaliado com 4 de um total de 5 estrelas

Well packaged for delivery

Well packaged for delivery. Package contained the correct tools for installation, which was nice. Fits perfectly. Only downside is that the PC shows battery not detected when hovering over the Icon. Batter is there though deeper inspection reveals it.

28 de junho de 2024
Avaliação não solicitada
logotipo da asusbatteryshop.com.au

Resposta da asusbatteryshop.com.au

Dear Customer,

Thank you for your feedback. We're pleased to hear that the packaging and tools met your expectations and that the battery fits perfectly. We apologize for the issue with the PC not detecting the battery immediately. If the problem persists, please feel free to contact our support team for assistance.

Best regards,
asusbatteryshop.com.au team

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