I brought the battery for Asus gl703gm laptop after replace laptop not switched on anymore before which is work great except when running on battery less time. After check technician my laptop he said... Ver mais
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Veja o que dizem as avaliações
Battery arrived fast and in new condition as described. Well Packed. Installed and fired first time. Excellent customer services and great value. Will Buy Again
A empresa respondeu
Product: Just installed. Laptop initially refused to turnd on but plugging in the power adapter for a 1 minute kick-started it. Battery shipped with 85% charge-a bit high for long-term storage.... Ver mais
A empresa respondeu
I needed a laptop battery and AusBatteryShop checked to make sure they had the correct one to suit and then sent it to me quickly. Great place to deal with.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AsusBatteryShop is a professional Asus battery online shop located in Australia, dedicated to providing replacement batteries for more than 10,000 kinds of Asus laptop models.
Informações de contato
Block G2, 391 Park Road, Regents Park, 2143, New South Wales, Austrália
- service@asusbatteryshop.com.au
- asusbatteryshop.com.au
4,5
Excelente
151 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product and well priced
Good product and well priced. Service was excellent.
26 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your feedback! We're glad to hear that you found our product to be of good quality and well-priced, and that our service met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
asusbatteryshop.com.au team
Very happy with the price and the…
Very happy with the price and the service. Took only four days from order to delivery. Saved hundreds of dollars and received all the right miniature tools for the battery replacement.
18 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you are satisfied with the price and service. It's great to know that the delivery was quick and that you found the tools useful for the battery replacement. We appreciate your feedback and look forward to serving you again.
Best regards,
asusbatteryshop.com.au team
Do not buy from this site
Do not buy from this site or you're taking your own risk. Although this is an Aussie web site, the goods were actually sent from China. It took 2 weeks to deliver to my place in Sydney, definintely not fast shipping as they claimed. The worst thing is that the return is extremely difficult near impossible. For my case, they delivered a wrong type of battery, but they pretended nothing wrong but my fault at all (how's this possible!). First, they asked me to raise a new order on their website for me to pay the money again (exactly the same type of battery I already ordered, it makes no sense!), and asked me to keep the wrong battery for a while until their notificaiton on how to return. After I pushed back, they asked me to send the wrong battery as below at my own cost. I requested them simply tasking a courier to come and pick up this at their own cost (not to paid by me). Since then they never respond. It wasted my money AUD 76.23 and still I cannot replace my battery!!!!!!
Consignee: 4PX AUGRS B628N8D
Phone number: 02-9644-1851
Address: Block G2 391 PARK ROAD REGENTS PARK, REGENTS PARK, NSW, 2143, Australia
3 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer.
We sincerely apologise for the issue of you receiving the wrong type of battery and the subsequent difficulty in returning it. We understand that this has caused you great inconvenience and we appreciate you pointing this out.
Your satisfaction is of the utmost importance to us. We apologise for the error that occurred in the processing of your order and subsequent service requests. We will take immediate steps to ensure that this type of error does not happen again and will review our internal processes to avoid repeating the problem in the future.
In regards to a solution, we never want you to incur any additional costs or inconvenience. To rectify the situation, we will:
Arrange for you to be shipped the correct battery type immediately, without you having to place a new order or pay additional fees.
Provide a return address for the incorrect battery received so that you can easily return it at no cost to you.
Thank you for your patience and understanding, and we look forward to turning this unpleasant experience into an opportunity to improve our service.
Again, we apologise for the inconvenience and we look forward to resolving the issue for you as soon as possible.
Regards,
asusbatteryshop.com.au team
First Class Seller
The Price was Right. Quality Very Good. Quick Informative Delivery Service.
4 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer,
Thank you for your feedback! We're delighted to hear that you found the price right, the quality very good, and the delivery service quick and informative. We appreciate your support.
Best regards,
asusbatteryshop.com.au Team
good product
fast delivery, good battery, if friend or family need replace battery must recommend.
5 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your positive feedback!
We're delighted to hear that you were satisfied with the fast delivery and the quality of the battery. Your recommendation means a lot to us, and we appreciate your support.
If you or your friends and family need any assistance in the future, please feel free to reach out.
Best regards,
asusbatteryshop.com.au Team
Fast postage
Fast postage. Great price. Saved $240 by buying the battery myself and daughter changed it out within 10 mins. Extremely happy thank you.
4 de junho de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your feedback!
We're thrilled to hear that you had a positive experience with our service and products. Saving money and having a smooth installation process are always great outcomes. If there's anything else we can assist you with in the future, please don't hesitate to let us know.
Best regards,
asusbatteryshop.com.au Team
Battery replacements you can rely on
Was very impressed with the range on offer. Te whole purchasing process was quick and easy and the product was delivered promptly. Thank you definitely will recommend 👍
21 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with our product range and that the purchasing process was quick and easy. We're also glad that the product was delivered promptly.
Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Regards,
asusbatteryshop.com.au Team
Quick delivery and great product
Quick delivery and great product. Thanks for your help!
24 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your feedback! We're delighted to hear that you experienced quick delivery and are happy with the product. Your satisfaction is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!
Regards,
asusbatteryshop.com.au Team
Got the battery in 3 days
Got the battery in 3 days. Charged it up and it works beautifully. Been on battery now all day with on and off usage and still has 70% charge
31 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your positive feedback! We're thrilled to hear that the battery arrived quickly and is working beautifully for you. It's great to know that it holds a charge well even with all-day usage. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Regards,
asusbatteryshop.com.au Team
Be warned: they charge in a foreign currency but do not state this until you receive the charges on your card!!
An Australian website. Products purchased and shipped locally. Prices and invoice, also Australian currency. Yet, the charge on my credit card was for a foreign currency; Hong Kong! To which I was charged an International Transaction Fee by my credit card provider!
Per the law - and take note Asusbatteryshop.com.au! - it must be clearly stated if a transaction is to be processed via an overseas facility, in another currency other than Australian.
A formal complaint has now been lodged with the ACCC and the transaction has been disputed fully with my credit card provider.
28 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer,
Thank you for purchasing from our website.
Your satisfaction is very important to our business.
As a third-party payment platform, PayPal will charge customers a certain service charge.
Our products are shipped to different countries. Different countries will charge different PayPal fees.
We have refunded you the 2.04 AUD PayPal service charge.
Please kindly check.
If you have any questions, please feel free to contact me!
Regards，
asusbatteryshop.com.au Team
Very satisfied
Product as described! Fast delivery too. Would purchase again if needed.
24 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your feedback! We're glad to hear that the product met your expectations and that you were satisfied with the fast delivery. If you ever need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Regards,
asusbatteryshop.com.au Team
The battery will not charge.
The battery will not charge.
The battery fitted on my computer but the plug on it is too thick to fit in the plug on the computer.
I will need to buy a genuine battery from Asus now.
23 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thanks for your message.
So sorry for the inconvenience.
Please do not worry, we offer a warranty for every order.
Could you please send us some comparison photos to show the new and old battery plugs and let us see the difference?
Then we will help you better.
At the same time, please send us your computer model information and the new and old batteries front and back photos.
If our battery can not be installed successfully, we are willing to refund you the full money.
Also, our after-sale customer service contacted you to help you solve the battery problem， please check your email.
If you have any questions, please feel free to contact me!
Regards，
asusbatteryshop.com.au Team
Very satisfied
The right part with rapid delivery. A very good experience.
7 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your feedback! We're delighted to hear that you received the right part quickly and had a very good experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Regards,
asusbatteryshop.com.au Team
Good Replacement Battery
Original Asus battery would not hold charge so decided to replace. Followed instructions on Youtube and had no major issues with replacing the battery. All you need is a little patience and the tools supplied with the battery. Replacement battery worked well and after a month am completely happy with the replacement battery.
18 de abril de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for sharing your experience! We're pleased to hear that the replacement battery is working well for you and that you had no major issues following the YouTube instructions. It's great to know that the tools supplied with the battery were sufficient for the task. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and support!
Regards,
asusbatteryshop.com.au Team
Speedy Service second to none
Speedy Service second to none. Very happy
19 de janeiro de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
We're thrilled to hear that you're happy with the speedy service you received! Providing excellent service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for your kind feedback!
Regards,
asusbatteryshop.com.au Team
Fast simple purchase
Fast simple purchase, is working well so far.
14 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you for your feedback! We're glad to hear that your purchase process was fast and straightforward, and that the product is working well for you so far. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your business!
Regards,
asusbatteryshop.com.au Team
Quick and reliable
Highly recommended seller. The order was easy, payment secured, and posted very fast.
10 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience with us from start to finish. Ensuring a seamless ordering process, secure payment options, and fast shipping are top priorities for us, and it's rewarding to know that we met your expectations. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Regards,
asusbatteryshop.com.au Team
Good to use.
2 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
I'm glad to hear that you found the product good to use! If you have any questions or need assistance in the future, feel free to reach out. We're here to help!
Regards,
asusbatteryshop.com.au Team
Battery delivered quickly
Delivered quickly. Exact replacement, well packaged.
Partially charged and immediately usable.
3 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
It's wonderful to hear that you received your order quickly and that the replacement battery was an exact match for your needs. We take great care in packaging our products to ensure they arrive safely to our customers. Additionally, we aim to provide partially charged batteries whenever possible, so you can use them right away without delay.
Thank you for sharing your positive experience with us! If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!
Regards,
asusbatteryshop.com.au Team
Battery is damaged and its very hard to…
Battery is damaged and its very hard to message them. The ticket system is so bad. I reached to them once and they told me to use it for a week to make sure its damaged.
Now I am waiting on their response
4 de maio de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear customer，
Thanks for your message.
So sorry for the inconvenience.
Please do not worry, we offer a warranty for every order.
You can contact us via email or an online chat tool.
If there is a problem with our product, we are willing to resend you a new battery.
The battery life is related to the running programs. We just let you test it for a week to see if the battery life will improve.
Regards,
asusbatteryshop.com.au Team
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