atlas3dss.com Avaliações 

97
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer experience has so far been fantastic. I'm new to the 3d printing world so just threw a question into my order about exposure times for a printer not listed on the material I could find. Sure... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is an awesome resin that is super easy to use. If you're new to resin 3d printing you should start with atlas. It's only a little more expensive per liter, but you also get the added bonus of get... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am unable to find, anywhere, even an estimated window for delivery of my order. Is a little frustrating. However, after a quick chat with a rep (email response in just a few hours!! AMAZING!) and wa... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Not sure how shipping pricing is managed, but now I'm charged 20$ for a NL to NL shipment which I know costs about 13 euro for packages above 10kg. Other than that I'm satisfied with this all getting... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de brinquedos e jogos

Escrito pela empresa

Atlas is the leading provider of custom supports for the top Patreon artists. We also, in partnership with 3D Resin Solutions, produce Vulcan and Hercules brand resins. We are also the creators of the Tails from the Garden line of display figures and several other lines of printable minatures and collectibles.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

97 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(97)

0 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Got coins from kickstarter but can't use them

I got coins from there sinners kickstarter and the sight has nothing I can spend them on every tab I tried was either empty of gave a 404 error

1 de outubro de 2022
logotipo da atlas3dss.com

Resposta da atlas3dss.com

Hey Derek, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Avaliado com 2 de um total de 5 estrelas

The site tends to hide all of the items…

The site tends to hide all of the items in the shop after I log in, its pretty odd.

That and the categories can be confusing. There are days I just want an alphabetical list to go through.

30 de setembro de 2022
logotipo da atlas3dss.com

Resposta da atlas3dss.com

Hey Roman, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Avaliado com 3 de um total de 5 estrelas

The website is functional.

28 de setembro de 2022
logotipo da atlas3dss.com

Resposta da atlas3dss.com

Hey David, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Avaliado com 5 de um total de 5 estrelas

Resolved Shipping Error

Fantastic customer service! My initial order was shipped to the wrong address, but they sent me another one. I can't wait to print some minis with this resin. Definitely gained a lifelong customer.

21 de setembro de 2022
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Resposta da atlas3dss.com

I am sorry that you did not receive a shipping confirmation, it was shipping out the day you messaged us tho. As a small startup accidents do happen, i am sorry your initial order was shipped to the wrong address.

Avaliado com 4 de um total de 5 estrelas

almost there

Not sure how shipping pricing is managed, but now I'm charged 20$ for a NL to NL shipment which I know costs about 13 euro for packages above 10kg. Other than that I'm satisfied with this all getting my materials shipped from my home country and will order again when I run out.

5 de setembro de 2022
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Resposta da atlas3dss.com

Glad to hear that all arrived and that you are liking the materials.

The elevated shipping rates are due to duties applied at the border and the cost to actually get materials into the Netherlands in bulk first :D

Over time as we are able to establish a larger presence in Europe we will be able to lower that a bit - but the Netherlands does apply a 21% import duty at the border. That is not something we can control.

Thank you again for giving us a shot :D i hope that Vulcan continues to treat you well.

Avaliado com 1 de um total de 5 estrelas

Changed the formula, not good resin

Ordered the resin, selling point was more pigment. This resin was very thin and semi-translucent. Printed a few test prints, using recommended settings, prints come out very brittle and looks like a lot of light bleed going on. Print quality seems to be ok when it works, not a fan of the finicky nature or the aethetic of the prints, will not buy more.

29 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent resin at a great value

Excellent resin at a great value. As with any resin, it took a few test prints to dial it in. I had 2 failed tests, ended up around 4.1s exposure on my M3 (slowest resin so far), prints were almost always perfect from there out. Great strength and detail balance, my own support methods are geared towards a softer resin, I believe, so I had some issues with manual supports but those are user error I think, the prints were stull succesful. Some really fine details became brittler than I liked, but I imagine I can play with the exposure a little from model to model. Overall, it's great resin for dimensionally accurate, detailed models that I feel safe to use in tabletop play. I will be making additional purchases, however I need to pay for an all-in Aldarra Arcanite pledge first. Cheers!

12 de agosto de 2022
Avaliado com 4 de um total de 5 estrelas

I dunno

I was able to find several models that were interesting, the site was easy to navigate, and things were smooth.

2 things I would suggest:

1. Figure out how to setup the checkout process so coins and purchases can be done in the same transaction. Two transactions was fine, but I imagine I will not be the only person to ever try it.

2. Check your links to the files periodically. I tried to download a file and the link was broken. Even after contacting customer support, they also had a broken link. The 2nd link the customer support team sent did.

8 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Fantastic resin

Fantastic resin. I have been using the new resin almost exclusively (besides needing clear) since the kickstarter and couldn't be happier with the quality of prints

11 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Atlas adds quality wherever they go

Atlas has managed to add top notch quality to every aspect of the 3D printing market they touch. Their supports are always reliable, the models on the site are impressive and enjoyable to paint, and the resin is top-notch stuff (I've bought six bags so far - including the kickstarter).

6 de julho de 2022
Avaliado com 1 de um total de 5 estrelas

I'm sorry but your site really sucks…

I'm sorry but your site really sucks (I'm talking about the search and buy stl part the rest is fine but since it's the stl part I'm using and interested in....).

The interface is not pleasant to use it's a category, in a category, in a category so for navigation it's slow and not practical. There are mixed with stl files physical objects to be paid in dollars, but what is the use of AC coins if we can't use them on all your site and what are they doing in the part linked to stl?
Purchased stl's don't have thumbnails in the dashboard/downloads. When you buy a stl it goes into the download section and you have a list of all the stl's very nice but something cleaner and more practical would be interesting because with just the name of the stl, it doesn't really say anything about what the stl is and what it looks like.
The last point is, in the bundle part there are stl's alone, what are they doing there?

I don't know if that sounded like a rager but I'm just showing the annoying points without being angry, just to show you what's blocking from my point of view, the categories need to be re-cleaned and the user interface needs to be redone from my point of view.

In any case thank you for your services despite these points, the choice of stl is there and your resin is top quality.

Good day to you !

22 de junho de 2022
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Resposta da atlas3dss.com

Improving site navigation is something we knew we had to work on - we have taken what you said to heart tho and made some significant upgrades to how we present things.

I hope that you find that these improvements make it easier for you to find the models you are looking for.

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