theory11 Avaliações 

I had a delivery that I paid extra shipping for delayed and after sending an email letting them know, Theory11 cleared the shipping fees! Super grateful for their understand and of course love the products.

I never expected Support (Customer Service) to respond to the email I sent it was a goofy long shot, but holy cow, Ms. Mandy L. Was so freaking nice, even if it doesn't turn out the way I want, that was beyond quick to respond, mere hours later. Absolutely fantastic

Their product line has themed products that will appeal to persons with a variety of interests, and their customer service sets a standard for retail that cannot be beaten.

The art/design on all of the merchandise is really good. I bought the Avengers playing cards when they first came out. I love everything about that deck. I like how spiderman was the king of hearts on that design. Unfortunately my dog ruined those but soon after my wife got me the spider-man cards and I just love those too. Finally I got her the wicked playing cards and she loved those. I have nothing but praise for this company!

Great customer service from Theory11. Had an issue with a puzzle and they promptly offered a replacement puzzle to solve the issue.

a fulfillment boo-boo saw theory11 ship me an empty variety box : no cards. Mandy Laterveer, the theory11 support person was prompt and effective in helping identify the error, and provide a replacement shipment. 5/5 stars. will buy from them again.

The theory11 Support is very ambitioned to answer Customer questions and help in any possible way. Great and rare expirience

Support was excellent. Mandy was courteous and responsive and helped me resolve my issue quickly.

Customer service is always helpful and polite. The products are safely packaged and order tracking is great for the peace of mind! Never had any problems with orders or products.

They are always quick to respond and resolve any issues! Can't say enough good things about their customer support!

It's nice to feel valued as a customer. Even though my issue really had nothing to do with anything I or theory11 are doing, Mandy made me feel valued as a customer and listened to as a person. Thank you for taking my concerns seriously, and addressing them quickly and letting me know about the follow through.

I had a great experience with Theory11’s customer support. They were extremely responsive over email and helped resolve my concerns about merging my accounts quickly and clearly. Now that I have access to all the instructional videos for the magic products I’ve purchased, I’m reminded of just how high‑quality their teaching platform really is. Thoughtful explanations, great production value, and genuinely useful guidance. Thank you, Theory11!

High quality of playing cards, and puzzles. I learned about Theory11 after playing Box One, the Neil Patrick Harris escape room game. I have ordered from them 3 times. They ship quickly and I have never received an incorrect order. The quality of their items is fantastic. I typically do White Mountain or Ravensburger puzzles because they tend to be high quality, Theory11 puzzles beat both by a mile. Thick pieces, clean edges, spectacular graphics, and everything is presented in a beautiful way. I even e-mailed them about a suggested puzzle theme I would like to see and they responded enthusiastically.

I made a suggestion to have an Avatar puzzle. Customer service responded very quickly and said they’d pass it to their team. I was very happy to hear that and will immediately purchase if they do make one. These are my favorite movie puzzles.

Theory11 has been incredibly accommodating and pleasant to work with. They’ve been patient and helpful as we navigate setting me up with their products, making the whole process smooth and stress-free as we work together. I’d definitely recommend them.

We lost a piece to a puzzle and figured we would shoot our shot and email the company to see if there was a (rare) chance that we could get a replacement piece. They were super helpful in explaining the puzzle making process and offered helpful solutions. Their responses were quick and kind. We loved their puzzles before, but after this experience it made us want to buy even more puzzles from them! We can’t wait

While I haven’t received my order yet, from the fast customer support services they were able to provide, I was convinced to have faith in them and wait for them to restock and deliver my order.

All my orders have been on time everything came in great condition, these playing cards are exceptional, I was once a pressman these pressman that print these cards must be super heroes themselves, that work is not easy for sure, quality printing, quality card stock, all of it is an art in itself, I would recommend these decks to any one!
Monarchs, Artisans, Citizens or any other.

Thank you for getting back with me so promptly about my Jimothy idea!! I hope it comes to fruition!! ❤️🦝🃏