This company is run like a community college program. Broke and unmotivated. Impossible to reach customer support and it’s been 7 days and still no update on an order. Is the soap made to order? Unb... Ver mais
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Veja o que dizem as avaliações
Aside from all the email reminders to rate the product everything was amazing! I love that this is a Canadian brand that is non-toxic. They have such mesmerizing sense for their hand, soaps, and all t... Ver mais
Attitude products are wonderful! They are high quality and clean products. Their customer service is excellent. I am very happy with them. Attitude’s products have exceeded all of my expectations.
I love attitude products and have gotten them from the website 4 years ago then have been getting from wal mart and amazon when I need something. This time I had a larger order so I placed it on the w... Ver mais
Detalhes da empresa
- Fornecedor de Produtos de Beleza
- Loja de Produtos de Beleza
- Produtor de Cosméticos
- Loja de Cosméticos
- Centro de Saúde e Beleza
- Clínica de Dermatologia
Escrito pela empresa
ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.
Informações de contato
Canadá
- attitudeliving.com
3,7
Bom
93 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 51% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great that it's a Canadian company but quality is questionable!
Ordering online was easy and I like to support Canadian companies. Unfortunately, the delivery was not so good. One of the soap caps broke off and liquid leaked in the box. All of the other hand soap containers have defective dispenser tops so I have to find replacements that fit the size of the bottle. Will not be ordering from this company again.
5 de agosto de 2025
Avaliação não solicitada
Resposta da ATTITUDE
We’re sorry to hear about this experience and appreciate you choosing to support a Canadian company. Receiving damaged items and dealing with faulty dispensers is understandably frustrating, and this is not the experience we want to provide. We take feedback like this seriously and would like the opportunity to review what happened and see how we can help make things right. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team
Horrible Packaging!
The packaging bottles for their laundry detergent and fabric softener are horrendous. You cannot pour the product out without it spilling literally everywhere, no matter how slow you go. If you use the lids as a measuring cup, which they instruct you to do, then put the lid back on the bottle the product drips down the sides of the bottle and gets everywhere. You can't stop this from happening. It is truly the stupidest packaging I've ever seen. I shouldn't have to transfer the product into a different, better container just to make sure it doesn't spill everywhere. I'll never use Attitude again, what a mess!
2 de agosto de 2025
Avaliação não solicitada
Resposta da ATTITUDE
We’re really sorry to hear about your experience and understand how frustrating it can be when packaging doesn’t work as expected, especially for everyday products like laundry detergent. Thank you for taking the time to share this feedback, as it helped highlight an issue that has since been fixed. We’d still truly like the opportunity to connect with you and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude has a major attitude about responding to customers
I have ordered from Attitude Living, both on their website, and on Amazon thinking Amazon might be better, but unfortunately, this company just doesn't know how to pack their products correctly. Every time I order from them, I receive a soggy soap-soaked box with empty containers that have leaked and spilled out all over the box and the rest of the contents. In addition, all of the bottle caps are loose on the bottles and the bottles are loose and banging around in the box. Of course there would be damage. It's commen sense. They don't use tape, bubble wrap, or any type of protecting wrapping or packing for shipping their products. It's always a huge mess when I receive a shipment from them. I am not ordering from Attitude anymore. I am not going to waste any more of my money on this company since I can't receive a product that isn't damaged or defective. Customer service is absolutely awful. Just terrible. They take forever to answer and they do not help you at all. I have emailed them several times about this most recent order from Amazon and an order before that from their website. I have received no response and no help whatsoever. A disgrace of a company. It's a shame because I did like their products, but I'm done. No more.
23 de maio de 2025
Avaliação não solicitada
Resposta da ATTITUDE
We’re really sorry to read this and understand how frustrating it is to repeatedly receive damaged products and feel unheard after reaching out for help. This is not the experience we want anyone to have, especially from a brand you once enjoyed. The packaging concerns you described are being taken seriously, and your feedback is important as we continue working to improve this. We truly want to connect with you to review what happened and see how we can make this right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Poor customer service.
Great products, terrible customer service. I placed an order, it must have gotten lost in the shuffle. I emailed them and they got it moving BUT... I got a note from a customer service rep named Juliette. No apology merely a tracking number... Which indicated it still hadn't shipped. Will not use this company again. It is a shame.
24 de abril de 2025
Avaliação não solicitada
Resposta da ATTITUDE
We’re sorry to hear this and understand how disappointing it can be to feel overlooked, especially after having to follow up on an order. This is not the level of care we want to provide, and we apologize for the way this was handled. We’d like the opportunity to review what happened and ensure your experience is properly addressed. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team
Do not recommend
22 de abril de 2025
Avaliação não solicitada
Resposta da ATTITUDE
We’re sorry to see this and regret that your experience didn’t meet expectations. This isn’t the impression we want to leave, and we’d really like the opportunity to better understand what led to this feedback. We want to connect with you to review your experience and see how we can make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Great product terrible customer service
I use this product for years after finding it. I loved the glass cleaner. I have a cleaning business and loved using their products until just recently. I had an issue with an order that was returned to corporate and sent several emails trying to resolve some thing because I have a subscription, the customer service is awful. They only respond to every other time. They never answer their phone and I’m still waiting to get a product that I pay ahead of time save yourself time and effort and find something else. This company is in so they literally feel like they don’t respond or make customer service they’re number one priority.
15 de novembro de 2024
Avaliação não solicitada
Resposta da ATTITUDE
We’re really sorry to hear about this and understand how frustrating it must be, especially as someone who has relied on our products for years and uses them professionally. Delays, inconsistent responses, and unresolved subscription issues are not the experience we want to provide, and we sincerely apologize for the inconvenience this has caused. We want to connect with you to review what happened and properly resolve your order, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
The shampoo smells disgusting and I had…
The shampoo smells disgusting and I had several ear wigs in my box! They were covered in little bugs also, and dust. I won’t be using these products and they have a no returns or refunds policy. Do. Not. Buy.
17 de maio de 2024
Avaliação não solicitada
Resposta da ATTITUDE
We’re very sorry to read this and understand how concerning and upsetting this experience must have been. This is certainly not what we want anyone to encounter, and we take feedback like this seriously. We’d like the opportunity to review this situation in detail and better understand what happened so we can address it properly. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude Baby Wipes
I recently tried the Attitude Baby Wipes. They were very wet and became foamy during use. After just one use, they left my son’s bottom covered in a red rash. My friend also bought them for her daughter - who developed a nappy rash. Don’t recommend these at all.
1 de março de 2024
Avaliação não solicitada
Resposta da ATTITUDE
We’re very sorry to hear about this experience and understand how concerning it must be when a product doesn’t meet expectations, especially when it involves a child. This is not the experience we want to provide, and we take feedback like this seriously. We’d like the opportunity to better understand what happened and review this with care. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
I’ve purchased from Attitude Living so…
I’ve purchased from Attitude Living so many times in the past few years and have never had an issue. I always receive my product and it always arrives at a decent time. I love this company!
22 de janeiro de 2024
Avaliação não solicitada
Products work really well and are EWG…
Products work really well and are EWG verified
17 de abril de 2023
Avaliação não solicitada
Loving the clean products!
Received all my items in excellent packaging and really quickly too!! Great experience!!
3 de abril de 2023
Avaliação não solicitada
Horrible customer service
Horrible customer service. They don't get back to you and you have to keep chasing. They also don't listen to you which is very very poor customer service. They are not customer centric, don't care that they keep wasting their customers' time. Very very poor customer experience.
30 de junho de 2022
Avaliação não solicitada
Resposta da ATTITUDE
We’re sorry to see this feedback and regret that this was your experience at the time. We’ve since made improvements to our processes and customer support, and feedback like yours has helped drive those changes. We’d love the opportunity to welcome you back and provide a much better experience, and if you ever decide to shop with us again, please don’t hesitate to reach out so we can assist you.
— The ATTITUDE Team
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