AUUNIQUE LTD Avaliações 

299
•
O TrustScore é 3 de um total de 5

3,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I purchased a motorised TV cabinet from this company, which was made to order for me. Unfortunately, the motor does not work, meaning the TV will not lower into the cabinet as it should. I have... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a cover £450 beginning of August and still not arrived. No coms to emails only the odd message to say its on its way which is a lie ! No contact number which should raise alarm bells straight... Ver mais

Avaliado com 5 de um total de 5 estrelas

I came across AU Unique via a Google search and was sceptical at first with getting a radiator cover made without in-person measurements. However from speaking with Liam I got all the confidence and i... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... Ver mais

3,1

Bom

O TrustScore é 3 de um total de 5

299 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 22% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(299)

121 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superb value and quality

I purchased a radiator cover. The quality was top notch and better value than I could find anywhere else (and I spent a lot of time looking)
I have just purchased another radiator cover for the downstairs loo.
Highly recommended.

8 de fevereiro de 2025
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thank you for your review Paul and your repeat custom

Auunique

Avaliado com 5 de um total de 5 estrelas

Radiator cover

Ordered a radiator cover at Christmas, website easy to navigate, order and pay - importantly the radiator cover is stunning ! Clearly made with care and its great quality … looks fab in the hallway ..

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thank you for your review Lee and were glad your happy with your order.

Auunique

Avaliado com 4 de um total de 5 estrelas

Radiator cover

Friendly and helpful.
Very nice radiator cover which arrived well packed and at a really competitive price.
Happy to recommend AUunique.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thanks so much for your review

Auunique

Avaliado com 5 de um total de 5 estrelas

Radiator cover

Company very easy to deal with, deslt with any queries I had. Cover arrived on date promised, absolutely delighted with the product, it has enhanced the appearance of my room so much I have ordered a second one.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thank you for your review Allan and your repeat custom its very much appreciated

Auunique

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, great product, just received the radiator cover and it's really well-made and was delivered almost exactly on time which considering the time of year is amazing. Anyway clearly a v hard-working and talented company. Bravo!

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Good quality product as described. Good communication and prompt delivery. This is the second radiator cover I have ordered from Liam and I would not hesitate to use his company again.

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely poor quality and poor customer service

They seem to not understand the law around selling on line in that a product has to be clearly described. However, DO NOT expect your bespoke radiator to look as it does on the photos on the website! They change the design with informing the customer without prior notice. For the price, the product is poor - no radiator cover I ordered had no access to the valves, the paint finish was terrible with bits missed. I really wish I’d gone to a previous company I had dealt with who, for the same price, provided a cover that was of much superior quality. I have a further five round that I need covered for and I had originally thought I would use this company but I’m afraid their terrible customer service (slow responses to emails and no taking responsibility under the Distance Selling Regulations) means they have lost any further orders from me.

Edit: I have just seen your reply where you said you offered to collect the cabinet and accept a return - this is not true!! I requested to return it more than once and you ignored my request!!

18 de novembro de 2024
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thank you for your review

I have had a look at the order information for your order Tracey and due to differences in size the design may differ if the image is a radiator cover with a width of 120cm and the order was for a radiator cover with a width of 220cm the design will have a split to allow longevity of the product due to it being over a radiator / heat.

We offered to collect the order and didn't hear back from you

Auunique

Avaliado com 5 de um total de 5 estrelas

I received my 3rd radiator cover on…

I received my 3rd radiator cover on 11/12 and really really pleased with it. Good communication from Amy and measurements and quality spot on.
Will order from Liam and team again. Many Thanks

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

STAY AWAY FROM THIS COMPANY!

Seriously, don't bother buying from this company, they are total scammers! The customer service is absolutely diabolical and pretty much non-existent.

I paid for my order on 31st October, nearly 6 weeks have gone by and still not received my order. I've tried calling and emailing them for weeks no reply. It's funny how they only bothered to get back in touch with me after I requested my money back from the bank.

I was then told that delivery would be 11th or 12th December, well it's the 12th of December today and still not heard anything. Disgraceful.

12 de dezembro de 2024
Avaliação não solicitada
logotipo da AUUNIQUE LTD

Resposta da AUUNIQUE LTD

Thank you for your review.

Sorry i cant locate your order with us, if you can contact us direct.

Auunique

Avaliado com 5 de um total de 5 estrelas

Very impressed

I do not understand some of the negative comments as I found AuUnique to be prompt and efficient with good communication.
The items I ordered were of excellent quality and finish, well wrapped and delivered on time as pre arranged.
I would recommend them to anyone.

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bought a radiator cover from them

Bought a radiator cover from them, the cover is great, i love it HOWEVER not good when the radiator is on as it retains the heat (which I wasn't made aware of) and my hallway now remains cold! I also did not receive any instructions with the cover and upon contacting AU Unique, they initially replied to say they'd send me a link, I heard nothing back, I emailed them and contacted them via their social media platform on multiple times but still heard nothing back. It's like, once they have received payment and delivered the item, they no longer care if there is a problem. So for me the customer service element was somewhat disappointing!

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bespoke radiator cover

Ordered a bespoke radiator cover from AUUNIQUE and would heartily recommend them. The cover was received promptly, was incredibly well packaged and aa doddle to fit to the wall with the supplied fixings and instructions. The build quality is top notch, the measurements all spot on and the finish is top notch. Fantastic service and quality for the price, can’t fault them and will absolutely use again!

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought a radiator cover from AUUNIQUE…

Bought a radiator cover from AUUNIQUE and was extremely pleased with it. The farrow and ball paint is flawless and the design of the cover itself is sturdy and very clean. I had some questions on wall installation and Liam replied immediately, helping me within a few minutes of my initial email. All in all, very happy with the purchase

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My experience with auunique ltd

WARNING!! Please don’t make the same mistake I did and fall for the instagram page because you will be so disappointed! They are so quick to respond when it’s an enquiry and want your money then they just ignore all of your messages and emails, Don’t answer the phone!! Never known a company like it. I paid for a bespoke reception desk to be made we discussed what drawers I would like and the finish,
my partner even designed a digital image so they can’t go wrong. I said no handles and we agreed on a micro cement finish.
For days I was contacting them to see if my order was being processed and if I could see the final product but was completely ignored. I eventually received the item, which was a shortly lived positive moment as when I unpacked it I couldn’t believe how poor the finish was. Not only was it just painted with 1 coat of paint, the paint is just white rattle can paint, not micro cement as agreed. The joins are all cracked and transparent through the thin coat of paint, many of the nails used have split the mdf, the handles are cheap silver knobs which not only are cheap and tacky but the fact that I ordered handless drawers was completely ignored. Not worth £840 I could have gone to ikea and got something better. They are clever though because they send something so you can’t claim the money back through your bank. I will be pursuing this legally now as I am sure I’m not the only one to fall for this.

28 de novembro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais