I found this company and their products online and was really keen to purchase but after reading all the bad reviews on customer service I was very hesitant. So I just tried getting in contact to tes... Ver mais
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Veja o que dizem as avaliações
A real let down. We took a chance as we couldn't find any examples of the adventures. We gifted this book to our kids for Christmas to spark some fun family days. When it was time for our first advent... Ver mais
When I received my 2 books one family and another a couples edition. The packaging from you guys entrapped a rock or something else hard within the packaging which has subsequently caused damage. I’... Ver mais
A empresa respondeu
Ordered two copies of the Solo edition for me and my sister. Arrived promptly, but so far the challenges have been a letdown. Three of five that have been revealed have involved "FaceTime a friend",... Ver mais
2,9
Bom
278 avaliações
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Hooked after first date 😂
We have done one activity so far and enjoyed it - the anticipation and build up, the process and getting to work towards it together and then enjoying it. I have been smiling a lot just at the thought of it and the thought of our next activity!
I love how it’s taken off the pressure of us having to think of what we should do for dates!!
Although now I’m already thinking, what will we do when we finish this adventure book?! I hope you are planning to bring out a fresh update each year 😂😂 I am sure you guys have already thought of that
#werehooked
17 de junho de 2024
Resposta da The Adventure Challenge Australia
We are thrilled to hear how much you have been enjoying the Naughty and Nice bundle! It makes us happy to know that you feel the pressure taken off and freed up to look forward to the next date!
As a matter of fact, we do have recently released Couples Version 2, which provides new challenges in the style of the Couples Edition. We hope to have it available for purchase from our Australia store in the future, but for now we do ship internationally from our US store! :)
If you have any more feedback we would absolutely love to hear it from you at support@theadventurechallenge.com. Thanks for your review, and happy adventuring!
Great and smooth
Great and smooth, my wife was extremely surprise and happy with this gift, she absolutely love it, so do I.
29 de maio de 2024
Resposta da The Adventure Challenge Australia
What a sweet surprise you gave her! We love hearing that you both are happy with the Sweet and Spicy Bundle and ...In Bed book and that it is working well for you. We hope you have all the best adventures!
We love the ideas & they are easy to do.
21 de maio de 2024
Resposta da The Adventure Challenge Australia
Thanks for your kind feedback! We are glad that you are having fun with the challenges. :)
My purchase was for an overseas wedding…
My purchase was for an overseas wedding gift and the bride and groom to be loved it!!! 🥰
21 de maio de 2024
Resposta da The Adventure Challenge Australia
We are so glad to hear that the bride and groom loved your gift to them, thank you for including us in your gift! We wish them a happy life full of adventures.
Resposta da The Adventure Challenge Australia
We are happy to hear your delivery process went smoothly. We hope you have the best adventures!
Resposta da The Adventure Challenge Australia
We are so happy your package arrived quickly, and hope you are enjoying your order!
Quality has gone downhill
We have purchased before and been very happy. I purchased 2 as gifts and was disappointed. The quality was much less than in the past, no individual box and scratchers (sorry couldn’t think of another name) and the pages are much thinner. The content looks the same which is a plus but overall disappointed in the reduction of quality.
2 de abril de 2024
Resposta da The Adventure Challenge Australia
Thanks for your review! We are glad that the product itself is still meeting expectations, but we are very sorry to hear that you were disappointed by your order. A team member is reaching out to you today to look into this for you. We are committed to growing and love hearing from our customers on ways we can improve.
Awesome gift.
My husband and I haven’t tried any of the activities yet (gotta love working different shifts), but we are so excited to try.
Such an amazing idea for couple that don’t know what to do for dates, and don’t want to do the same dinner and movies.
3 de abril de 2024
Resposta da The Adventure Challenge Australia
Having different work schedules sure can make it challenging to coordinate date nights! We hope you have been having fun on your date night adventures together when you can!
Great products
The Adventure Challenge has a range of great products. The couples products have great prompts for creating meaningful conversations and experiences. I have purchased these both for personal use and gifting to my business clients.
1 de abril de 2024
Resposta da The Adventure Challenge Australia
We love that you have found value in our range of products! It makes us happy to know that you have been enjoying them yourself as well as sharing them with your clients. May you and they continue to create meaningful conversations and experiences!
My son and I had a fabulous time
My son and I had a fabulous time! We got wonderfully muddy and will be doing this again
19 de março de 2024
Resposta da The Adventure Challenge Australia
It sounds like you had a lot of fun together! We hope you are continuing to enjoy your adventures!
Purchased 6 tickets pre Xmas not had…
Purchased 6 tickets pre Xmas not had any more notification of ourgame and dates!!!!
4 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
Hey there, we're sad to hear that it wasn't quite what you were expecting 💔 We really value the feedback that our customers give and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
please do an AUS specific email
I get constant emails that are inapplicable to Australian clearances, sales, promotions and sometimes even products not available in Australia. I LOVE the products and dont want to unsubscribe in case i then cant remember the company name when i am buying more (which is pretty regular for me, i get these for everyone, they are the best gifts!). Please make a mailing list specific for Australian customers.
19 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
Thanks so much for taking the time to leave a review, and we take feedback seriously! Feedback like this helps us improve our experience for our customers!
If you have any more feedback for us, we'd love to hear more. Here's the link for our general feedback form: https://docs.google.com/forms/d/e/1FAIpQLSeTvPwPxUd7YPy-UNvpzyzgwUq5Mn9iIByAmqeYL4CNA_K8Yw/viewform
Thank you so much for your feedback and we do hope you have the best adventures :)
They were able to redirect my order and…
They were able to redirect my order and small customer service fee and reconcile, my issues promptly
8 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
Thanks so much for taking the time to leave a review! We're glad our Support Team was able to help you! We hope you have the best Adventures :)
Resposta da The Adventure Challenge Australia
We're so glad that your order came in so quickly! Thanks for taking the time to leave a review :)
It’s such a fun thing to do with your…
It’s such a fun thing to do with your friends especially when you don’t know what to do.
6 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
We love that you've been enjoying our product! What's been your favorite challenge so far?
I’ve been trying to get in touch with…
I’ve been trying to get in touch with someone regarding an exchange but it has been a month, my emails keep getting ignored.
1 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
Hey there, we're sad to hear that you have not received heard back from our team yet! We value our customers' feedback and appreciate you reaching out and letting us know. I took a look and found that one of our Support Team members is in contact with you. If you need anything else at all, please don't hesitate to respond in this thread and we'd love to help!
I really want this gift for my…
I really want this gift for my boyfriend for 14 of feb I bough the book almost 2 week before and they send to the wrong address i don’t have idea why if they confirm the address…. I saw that they missed to write the unit so I try to contact them and I got answer almost 15 days after … I’m try to fix the address in Australia post .. I called them but if the company don’t send the notification they can’t do anything, I’m try to contact by instagram they answer pretty fast but they can’t do anything for me … today is 25 of February and I’m still don’t having the book and they wants to return me just the price of the book …
Horrible service
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da The Adventure Challenge Australia
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will definitely pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
Quick and Easy
Very easy to order, love that you can order a bundle too, and choose to have the camera with it or separately. The whole process was quick too, ordered from Sydney on the 22nd and it came on the 23rd!
22 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
We are so glad that you had an easy time ordering and that your order arrived quickly. How are you enjoying it so far? We would love to hear!
It was so nice to just talk about…
It was so nice to just talk about things we like don't like experiences etc
2 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
We love that you are having great conversations with the connection cards and finding out more about one another! Happy Adventuring!
Just like pokemon, I'll collect them all.
After receiving one of the books as a Christmas gift (and loving it!) We decided to purchase 2 other variations of the adventure challenge books and are now loving those aswell. Such a great idea for people that get stuck for ideas for date night, family time, friend dates and bedroom fun!
11 de fevereiro de 2024
Resposta da The Adventure Challenge Australia
We are thrilled that you are enjoying our products so much and getting great ideas for ways to connect with those you love! Please reach out to our support team, we would love to know what you have collected so far in your "Adventure Challenge Pokemon" and which one is next!
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