Explaining every aspect of the appointment, being very courteous and patient with any questions ect. The staff are very kind and respectful.
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Veja o que dizem as avaliações
We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's... Ver mais
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... Ver mais
From the telephone call confirming the appointment, I was made to feel comfortable about what was going to happen and that I should have someone with me. On arrival at Hidden Hearing, we were made t... Ver mais
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Amazing service
My husband suddenly started to have intermittent hearing in one ear - I called into Hidden Hearing in Eastbourne, imagining that the hearing aid had a problem. BUT no, within 10 minutes Gaye had tested the aid, replaced the cable, renewed the dome and it worked perfectly again. Amazingly quick, professional and helpful service, and not for the first time either. This branch is superb - highly recommend !
Excellent Service
I received excellent service from Belinda yesterday when I urgently needed ear wax removal
Belinda explained what she was going to do and I could hear so much better when the treatment was over although she was unable to completely clear the wax she gave me some oil to soften the remaining wax and made me another appointment at no extra cost.
It's a welcome from the moment you walk…
It's a welcome from the moment you walk in.
Relaxed style questioning puts you at your ease, and no feeling of being unable to express your queries etc, giving you good feedback.
First class care
Hidden hearing have looked after my hearing needs for several years and I can't praise them highly enough. My hearing tests are never hurried and Ben is very patient and professional, taking time to explain everything to me. The after care is exceptional. Gaye takes care of everything at reception and is very knowledgeable and friendly. I know whenever I have a problem with my aids I can call in at any time and she will do her best to sort it out for me, always with a friendly welcome and cheerful smile! I have no hesitation recommending Hidden Hearing.
Professionalism at its best
I have had Hidden Hearing Hearing aids for about 2 years now they are very good but my review is about a very special member of their team at Eastbourne her name is Amie she is a Audiologist at Eastbourne and very professional and helpful she goes the extra mile to keep her clients happy. She did this for me recently she put herself out to fix my Hearing aid and bought it back to me, she really is a caring person and very good at her job I hope she stays at Eastbourne for a long time
Ben was courteous
Ben was courteous, thorough & explained my problem well.
My only complaint is the cost of your hearing aids!!
Extremely polite friendly receptionist…
Extremely polite friendly receptionist who couldn’t have been more helpful.
My review
Usual efficiency in hearing test, good advice received, friendly and polite. A pleasure to put my hearing in your hands.
A great company…
They were very friendly and put me at ease straight away. It was the first time anyone has explained to me how my tinnitus happens. The hearing test is very thorough and each step was explained before it happened.
The hearing aid is extremely expensive but you can get finance which some companies don't offer.
It's great to hear better on my right side again.
I was listened to about what I found…
I was listened to about what I found difficult with the hearing aid. The problem was solved
Friendly helpful staff
Superb Service
Staff are friendly and helpful going out of the way to provide a personal service .My repaired hearing aids were delivered back to my house when I had an evening meeting and were linked to my mobile phone . Terence
Very good experience
Very good experience. Belinda and Gaye were very friendly and made you feel very welcome. Happy to answer any questions and was over and done with so quickly.
Would definitely recommend for an ear wax removal. Suction was used rather than a syringe so wasn't painful at all.
Welcoming experience.Clearly explained…
Welcoming experience.Clearly explained procedure, knowledge and expertise of Belinda
Wonderful customer care
The whole team, Gaye, Ben and Belinda, have been incredibly helpful. They have all, in different ways, gone the extra mile to help me with my hearing aids. They were recommended to me by a friend and they have exceeded my expectations.
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