The Hearing People Avaliações 

4.414
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wonderful experience seeing Aisha in Bromsgrove, at the Enterprise Park. Welcoming and reassuring, she talked me through the process and told me I could stop or ask questions at any time. Fortunately... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very professional experience from start to finish. All steps explained and the hearing test done and results discussed and options explained. The fitting of hearing aids done all at the same time, inc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish was excellent - my appointment was punctual and Harisanker made me feel at ease. The whole procedure time wise surprised me in how quick the process of assessing my hearing to be... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Aparelhos Auditivos

Escrito pela empresa

We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(4.414)

1.819 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommended.

It is so pleasing to find great value and exceptional service in one. I reached out to the hearing company after being given eye watering quotes, for the hearing aids I wanted. Within 2 days of contacting them, the audiology consultant Jijo Mathew visited me at home, and 2 hours later, I had new hearing aids.. The Phonak ones I chose were good but larger than I expected, which is only a problem because I wear glasses. That was no problem and Jijo visited me for a third time with replacements that have been a great improvement. His commitment and passion for what he does is incredible, and not only has he helped me greatly with my hearing loss, he's also assisted with managing my tinnitus. I could not have had better service anywhere, and this is for more than £1,000 less than the first quote I received.

22 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I attended my appointment with Jessica…

I attended my appointment with Jessica Watson and found it totally different from a previous appointment with another company,. Jessica was very professional in the way she made me feel relaxed and the information provided was very informative. I felt the service provided was excellent and I would certainly recommend Jessica to any colleagues and friends who were unsure about making an appointment for a hearing test.

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent care from Pranash James

I have had 2 NHS appointments with Pranash James at Hastings Station Plaza. He is a lovely man, polite and patient and I had a very thorough hearing test and check-up followed by the fitting of Danalogic aids.
At my follow up appointment on 17 Aug, I explained that I was really struggling with these aids so Pranash fitted another type of Danalogic and when I still couldn't hear as well as with my old Phonak aids he did 2 more tests to enable him to fine tune the new aids to my hearing loss (80% in both ears).
Pranash's care was far beyond my expectations; going well over my appointment slot and not rushing at all.
The only downside is that The Hearing People are only able to issue NHS clients with Danalogic Aids which are quite bulky (especially if you wear specs) and do not have the clarity of Phonak.
However, Pranash did everything he possibly could to match Danalogic aids to my hearing requirements and I cannot thank him enough.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hari was brilliant

Hari was brilliant. Professional, understanding, clearly explaining and answering my queries. My first experience of hearing aids but gave me complete confidence. Definitely recommend.

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Joby Jose.

Joby Jose.
I've been hard of hearing for years. I was a little worried & kinda sad about getting old etc.
Joby really helped me get comfy, educated & made my feel human again.
His explanation was clear & I feel very well taken care of.
This is the start of a new journey for me & Joby was the best guide.

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Very Well Conducted Appointment

From the moment Harisanker Bindu introduced himself to the completion of my appointment, I was impressed by his friendly approach, his patience with my hearing difficulty and his reassuring manner. Following my hearing tests he explained in detail the extent of my lack of hearing before going on to suggest my best options for a pair of hearing aids. I came away reassured with a comfortable pair of aids which have greatly enhanced my hearing ability. Many thanks for conducting such a professional appointment Harisanker.

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional experience from start…

Very professional experience from start to finish. All steps explained and the hearing test done and results discussed and options explained. The fitting of hearing aids done all at the same time, including setting up the app on my I Phone. Left with an excellent booklet going over all of the facts. Can't thank Jessica enough!

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a consultation with Pranosh at…

I had a consultation with Pranosh at East Preston feeling slightly nervous but was quickly put at ease by his clear, friendly and efficient Manner. I came away comfortable with my first hearing aids. I would certainly recommend Pranosh to others. - Irene D

19 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Visit to Grantham Hearing Aid Centre

From start to finish was excellent - my appointment was punctual and Harisanker made me feel at ease. The whole procedure time wise surprised me in how quick the process of assessing my hearing to being issued with a pair of hearing aids. All this was carried out in less than 40 minutes. So far so good the hearing aids have made so much difference to my quality of life.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

Hearing correctly again

Easily booked and attended appointment 4 days later. Very good audiologist less than an hour later I was fitted with my first hearing aids and able to hear with clarity for first time in several years. 2 weeks later have no issues. Enjoying hearing correctly again.

4 de agosto de 2026
Avaliação não solicitada
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 1 de um total de 5 estrelas

Complete Shambles!

My husband, Philip, took time off work to have a 10 am appointment on Monday 17th August. It was confirmed via text to his mobile and also via email. By 11 am the audiologist had not turned up so he went to work. I rang the company asking for an explanation and the lack of communication. After waiting at least 10 minutes to be connected I was told the audiologist had tried to contact us. I asked what number they used and was told my mobile number!! They did not have this number until I rang in with the complaint. I requested an apology and was told a lady audiologist would ring. After several emails (unanswered) she called to say there was no access to our property- a complete lie and also that she had rung several times - again there were no missed calls - besides we were both in and would have heard. The next day we got a call from a male audiologist apologising for not turning up -once again giving the same excuse . They asked if we would make another appointment- this would mean two mornings of missed income - so yes we would go ahead as long as we were given a considerable discount on products purchased- we have not heard anything since. Do not use this company as the whole experience was a shambles!!

17 de agosto de 2026
Avaliação não solicitada
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.

We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.

Avaliado com 5 de um total de 5 estrelas

Absolutely first class service from the…

Absolutely first class service from the very first contact. Helpful beyond belief and a fantastic price. I couldn't be more pleased with the service I have received. Fully recommend if you are looking for a great buying experience.

20 de agosto de 2026
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

Very efficient and information clearly…

Very efficient and information clearly given.

20 de agosto de 2026
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

Superb experience…

Pranosh James was very thorough in his assessment. He understood my needs exactly and took time to talk to me about them and show me the graphs from my test. I am very satisfied both with the way I was treated and with the excellent service. I would recommend the Hearing People without hesitation. Thank you.

20 de agosto de 2026
Avaliação não solicitada
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

Very professional experience

Very professional experience, everything explained in depth...thankyou

19 de agosto de 2026
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

Efficient and effective service

With some prompting I made an appointment on-line and was surprised at the choice of times available.
Friendly efficient service, a hearing test confirmed what I thought and hearing aids were supplied, calibrated, fitted , tested and care procedures fully explained. A week on and I'm getting used to them and find them very helpful.

11 de agosto de 2026
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Avaliado com 5 de um total de 5 estrelas

First class service

All through the testing and subsequent aids fitting Geethu explained the processes thourghly, and in a friendly manner which put me at ease. The service I received was first class.

19 de agosto de 2026
logotipo da The Hearing People

Resposta da The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

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