The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel rela... Ver mais
Localização
Trocar localização20 London Road, SOUTHAMPTON, SO15 2AF HAMPSHIRE, Hampshire, GB
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Veja o que dizem as avaliações
The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance m... Ver mais
A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly. However, I had to make the decision to sacrifice the preferred model, because the high p... Ver mais
Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase. Only thing I would say is when the receptionist is talking to you to move away... Ver mais
Informações de contato
20 London Road, SOUTHAMPTON, SO15 2AF, HAMPSHIRE, Hampshire, Reino Unido
- 02380 011768
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Audiologist Lauren was informative and…
Audiologist Lauren was informative and ascertained, accurately, my hearing loss.
Lovely and professional lady
The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel relaxed through the whole appointment . Thankyou 😊
Exceedingly helpful reception
Exceedingly helpful reception, that put me at ease and made the introduction to the experience excellent. the professional explained every aspect very well and I had a successful outcome which was efficient and effective.
I was given a comprehensive hearing…
I was given a comprehensive hearing test and practical advice on whether I needed a hearing aid due to a mild hearing loss. Erik was very thorough and provided reassurance and explanation on the findings.
Hearing test
Warm welcome from staff with offer of drinks.
Seen on time for hearing test appointment, and given helpful advice and information throughout.
Good communication prior to and after appointment
I got an appointment easily
I got an appointment easily.
The ear technician was very friendly and efficient.
Reasonable price
EXcellent and thorogh tests
EXcellent and thorogh tests
Will come to you when I need to update my hearing
I think that 5000 pounds is very expensive though
The audioligist was very friendly
The audioligist was very friendly, professional and informative. Hearing test was fully explained
Thank you Donna. (Lymington)
Extremely professional staff who…
Extremely professional staff who provided excellent and compassionate care. Highly recommend to help you keep your ears as healthy as possible.
1st appointment
Very professional, everything explained, Donna Ward very pleasant.
Appointment not rushed either.
Hidden costs
I was booked in to have my hearing checked really quickly, for the day after I contacted them. The building was clean and had friendly staff and a friendly atmosphere with about 3 virtually sound proof rooms. Ben , the audiologist was very professional , taking me through a number of tests to assess my hearing taking about one and a half hours . The hearing test is done at no cost,I have also been offered a follow up annual check at no up front cost, which leaves me wondering where these people actually make any money. I can only think that all of these costs must be being added to the cost of the actual hearing aid appliances, this cost was not discussed with me as yet, because my hearing loss is not that bad at the moment to require intervention.
I was satisfied with the depth of the…
I was satisfied with the depth of the testing. I'll recommend this Hidden Hearing shop.
I did not expect my routine hearing…
I did not expect my routine hearing test would result in the need for an upgrade in hearing aids. My appointment was beautifully managed and I am extremely happy with the care and attention I was given. Anyone seeking hearing loss advice can be confident that they will receive sympathetic and effective help.
Consultant was polite
Consultant was polite, explained each procedure as he tested my hearing.
Annual Wax Removal - Top service as always
I made my usual annual visit and as always, the service by Natalie and James was impeccable. Natalie was her usual bubbly self and very welcoming. James is always engaging and just very good at his job. Look forward to next year already.
The After Service is second to none
The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance my experience even more.
The Hearing Aids have made such a difference not only to me but also everyone I come into contact with but especially my family, who now have to be told to talk quieter.
I would highly recommend this company to anyone thinking of buying new aids, they would not regret it. They may be more expensive but the service and employees are amazing.
Hearing aids from Hidden Hearing and customer service are all good
My hearing aids from Hidden Hearing are really good with up to date technology, although these were slightly more expensive than others I had trialled.
A very worthy consultation
Lauren was attentive, easy to speak to and obviously very experienced and helpful. She answered all my questions and filled me with confidence. I learned a lot and really appreciated the time spent with her.
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