Audika - Southport Avaliações 

94
O TrustScore é 4.5 de um total de 5

4,5

625-627 Lord Street, PR9 0AN SOUTHPORT, Merseyside, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good appointment. Hoping it will solve my hearing problems. I realise with new hearing aids it takes awhile to adjust to them. Early days yet. Nadia was efficient and pleasant. I feel as if She will d... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time having the removal of my ear wax, didn't know what to expect. Met a lovely lady called Diane, very welcoming, I was instantly put at ease. She explained everything through out the procedur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Joshua was so professional, friendly and caring. He was perfectly on time for the appointment and introduced himself, explaining what he would be doing. He reassured my elderly mother and left her fee... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommended! I spoke with Janet on reception prior to booking and she was so helpful in what I needed to do before the treatment. Terri was absolutely fantastic. She was thorough, informative a... Ver mais



Informações de contato

  • 625-627 Lord Street, PR9 0AN, SOUTHPORT, Merseyside, Reino Unido

  • 01704 883780

4,5

Excelente

O TrustScore é 4.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(94)

5.223 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good appointment

Good appointment. Hoping it will solve my hearing problems. I realise with new hearing aids it takes awhile to adjust to them. Early days yet. Nadia was efficient and pleasant. I feel as if She will deal with any problems I have.

29 de agosto de 2026
Avaliado com 2 de um total de 5 estrelas

Disappointed

Customer aftercare has gone down the pan since Amplifon was absorbed into Audika

17 de agosto de 2026
logotipo da Audika - Southport

Resposta da Audika - Southport

Good afternoon,
Thank you for taking the time to provide your feedback which is much appreciated.
Unfortunately, despite meticulous planning, during the merger and re branding we experienced unforeseen issues which teams across the business have been working tirelessly to resolve.
However, we feel we are now settling back into providing the premium level of service our patients deserve.
A member of our Customer Services Team will reach out to you to discuss your experience and resolve any issues you may be having.
Thank you again for your valuable feedback.
Kind regards,

Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk

Avaliado com 3 de um total de 5 estrelas

Very expensive in/out in 5 minutes £60…

Very expensive in/out in 5 minutes £60 wow

10 de agosto de 2026
Avaliação não solicitada
logotipo da Audika - Southport

Resposta da Audika - Southport

Good afternoon,
Thank you for taking the time to share your feedback.
A member of our Customer Services Team would like to reach out to you to discuss further, however, based on the information provided here we are unable to locate your record.
If you would like to speak with a member of our team, please contact us at your convenience and we would be happy to help.
Kind Regards,
Customer Services
Audika Hearing Care Ltd
0800 740 8796 / 01622 77519
contact@audika.co.uk

Avaliado com 5 de um total de 5 estrelas

Excellent

The welcome from reception is always friendly and the expertise from the clinician is top class.

7 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

I met Terri and Janet from Southport…

I met Terri and Janet from Southport Hidden Hearing for wax removal yesterday they are both lovely very friendly and informative talked me through the whole procedure witch was perfect no problems or discomfort at all and good aftercare advice. Great service.

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I attended hidden hearing in Southport…

I attended hidden hearing in Southport for earwax removal and had excellent service. Terri took time to explain everything she was going to do beforehand and expertly and painlessly removed the wax. She showed me pictures of my clear eardrums afterwards which was amazing. I was even given a coffee to relax after the treatment. I would certainly attend again without hesitation. J Looker Southport.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very friendly staff

Very friendly staff, Janet on reception and Terri who did the wax removal. The procedure was explained fully and clearly. Terri took her time to make sure all the wax was removed, which I saw from the photos.

16 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

I want to hear by tomorrow I will be able too

The lady who rang in the 1st instance, was lovely and understanding and I kept saying I don't want ahard sell after a free test , also I had a budget too and there was honesty on both sides . I have cancer.
She was very helpful and sent Joshua to do the test ..a very pleasant man ...no hard sell he didn't need to, the hearing aids when he demonstrated sold themselves . I heard my husband 1st time in 2 years talk normally instead of sounding muffled in a field . TV on at at 35 instead of 98 muffled and hard to understand . Brain fog fro. Chemo gone in an instant . I have gone middle of the road at a price I could afford easily but if I need top of the range it's an option . He was was leaving that option to me .no hard sell . A very good test more comprehensive than nhs specsavers. Where they clapp hands and run a tap ask if you can hear set the aids up and you can hear nothing and I have glasses and a wig so sometimes look like shriek as they fall out .4 years I've suffered and its all about to change thanks to hidden hearing and that phone call. I wasn't going to take.try it's free to have the test

14 de abril de 2026
Avaliado com 3 de um total de 5 estrelas

Do not pay for the service until your…

Do not pay for the service until your ears have been checked, my ears were clean and the lady tried to help but the head otolaryngologist refused a refund or transfer of Appiontment to another person. Lovely woman who does the ear clean, so made up for the lack of cooperation. Someone from customer service rang me and organised for me to receive a full refund, appreciated. Good customer service.

10 de abril de 2026
logotipo da Audika - Southport

Resposta da Audika - Southport

Good afternoon,
Thank you for taking the time to share your experience. We are delighted to hear that you found our Ear Care Practitioner helpful. However, we are sorry to learn of your disappointment regarding the refund or transfer of your appointment.
We greatly appreciate your feedback and will pass it on to the relevant teams.
If you would like to discuss further, please contact our Customer Services team who would be happy to help.
Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk

Avaliado com 4 de um total de 5 estrelas

Joshua Devine did a hearing test for my…

Joshua Devine did a hearing test for my mother and I’ve got to say he was very professional and understanding. He explained everything plainly and clearly for mum to feel at ease. When he left she was happier and more at ease with the hearing aids than she as ever been.

26 de março de 2026
Avaliação não solicitada

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