Great expertise and knowledge about the market options against the client needs; Phil is an authentic concierge ! Fantastic collaboration with oBravo tailoring these clients niche. Not only product... Ver mais
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Veja o que dizem as avaliações
AVOID.... Terrible service, ordered and paid 11th June, despite several emails and calls, no response since automated email on purchase. Will be recovering my money through the bank.
A empresa respondeu
My headphones cable unfortunately broke and no replacement was available from the manufacturer. Luckily I managed to find one that's compatible on Audio Concierge so I placed an order for a r... Ver mais
A empresa respondeu
Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and... Ver mais
Detalhes da empresa
Escrito pela empresa
UK's only dedicated, luxury headphone and portable audio specialist. Providing bespoke solutions for clients in London and the UK.
Informações de contato
Covent Garden , WC2H 9JQ, London, Reino Unido
- audioconcierge.co.uk
3,4
Bom
153 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service from start…
Excellent customer service from start to finish, you would be hard pushed to find this level of knowledge and service anywhere. A+++ great job Phil
24 de abril de 2022
Personal service
Good price, and Phil was very helpful in arranging a flexible delivery date having reserved the item for me.
13 de abril de 2022
Always a pleasure to deal with.
27 de março de 2022
Untrusted seller
Be careful , untrusted seller who can’t provide what he is selling and should be force by PayPal to do the refund , it means forget about your money until you are refund by PayPal
13 de março de 2022
Avaliação não solicitada
Lotoo paw 6000
I ordered a Lotoo paw 6000 Digital audio player from this retailer, The delivery and service provide by the retailer was excellent.
The Lotoo paw 600 has excellent sound quality and above average build quality.
27 de janeiro de 2022
Excellent speedy service
Excellent speedy service. Great prices and friendly helpful staff.
I would highly recommend Audio Concierge.
21 de janeiro de 2022
Place to go for hard to find IEM's in the UK.
Phil is an absolute legend when it comes to customer service, anything from providing helpful information about products, to quick delivery and the selection is simply outstanding.
I was deciding between 2 IEM's in roughly the same price category, and Phil was very helpful in recommending me an earphone for my musical tastes by asking about my current gear and musical tastes. Very happy with my final purchase decision.
Audio concierge is simply the place to go for harder to find audio gear, or some higher end Chi-Fi.
Top notch service, would buy from again!
23 de dezembro de 2021
Avaliação não solicitada
Above and beyond the call of duty!
In fact I was not a customer to Phil and Audioconcierge so far, but an unforeseen manufacturing defect in my Cayin N6ii (Special Audioconcierge engraved edition) sent me towards Cayin for support, who recommended me to work with Audioconcierge to have the problem serviced.
This is where the fantastic experience with both Cayin and Audioconcierge started. Phil Wannell took my defective N6ii into his care and ensured a quick transfer of my N6ii back to China where Cayin serviced my N6ii under warranty. Once that was sorted and the N6ii had made its way back to Phil, he ensured a lightning fast shipping of my Cayin back to me in the Netherlands. And all of that out of pure customer centricity. Phil and Cayin definitely have made me into a loyal customer .. With them at the helm of your musical enjoyment, you simply cannot go wrong!! Highly recommended!
21 de dezembro de 2021
Avaliação não solicitada
Excellent
Excellent, polite, and knowledgeable customer service. Prompt delivery. I will be using again. Highly recommended without any reservations.
8 de setembro de 2021
Great personalised service
Fantastic service and support from Audio Concierge for audio exotica.
31 de julho de 2021
Amazing sevice. thanks to Phil Wannell. very helpful.
Amazing service when ordering from Audio Concierge which I have
29 de julho de 2021
Very impressed yet again by the…
Very impressed yet again by the service, speed, communication and value. Will continue to make my audio purchases from this company whenever possible.
25 de junho de 2021
Ticks all the boxes!
Phil was great at keeping me in the loop with delivery dates of products and all information I needed.
Highly recommend
23 de junho de 2021
Great service
Great service, friendly advice. Good recommendations and expert knowledge.
16 de junho de 2021
Great product
4 de junho de 2021
Bought my Empire Ears Odin from Audio…
Bought my Empire Ears Odin from Audio Concierge. Very good experience and will 100% buy from them again.
21 de abril de 2021
Very good service
Very good service. Queries answered quickly and concisely. Would buy from again.
8 de abril de 2021
Great service thank you
26 de março de 2021
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