Great expertise and knowledge about the market options against the client needs; Phil is an authentic concierge ! Fantastic collaboration with oBravo tailoring these clients niche. Not only product... Ver mais
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Veja o que dizem as avaliações
AVOID.... Terrible service, ordered and paid 11th June, despite several emails and calls, no response since automated email on purchase. Will be recovering my money through the bank.
A empresa respondeu
My headphones cable unfortunately broke and no replacement was available from the manufacturer. Luckily I managed to find one that's compatible on Audio Concierge so I placed an order for a r... Ver mais
A empresa respondeu
Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and... Ver mais
Detalhes da empresa
Escrito pela empresa
UK's only dedicated, luxury headphone and portable audio specialist. Providing bespoke solutions for clients in London and the UK.
Informações de contato
Covent Garden , WC2H 9JQ, London, Reino Unido
- audioconcierge.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Repeat Customer
I’m a repeat customer for a reason - Audio Concierge (Phil), are always super responsive to queries, offer great value, prompt shipping and first rate customer service.
Superb Products, Superb Service
I’ve bought three items of portable HiFi from Audioconcierge over the year - the Cayin N8 DAP, the BX2-Plus portable headphone amp and the Lotoo S1 DAC dongle. All fantastic products, some of which are hard to get elsewhere. The customer service from Audioconcierge has also been fantastic. I would highly recommend!
Happened exactly like Phil said it…
Happened exactly like Phil said it would happen.....
Great product fast delivery
Very nice relation
Very nice relation, information and service.
5 stars whithout any doubt
Excellent service
Excellent service, I cannot recommend enough - Phil is a gent and a scholar of all things audio. You're in good hands with him.
Excellent service!
Phil of Audio Concierge is great
Phil of Audio Concierge is prompt, friendly, courteous, and informative. I have dealt with audio sales personnel in many countries for decades and Phil is the best I have encountered. I trust him with my audio business and recommend him most highly.
Excellent product and communication.
Excellent service from a top quality…
Excellent service from a top quality supplier of high end audio gear. Would recommend to others
Excellent service
This is a great service
This is a great service, fast and responsive. I will be using again now I have found them, Phil is especially helpful. Thanks!
Great service and product
Great product, quick delivery and Phil is always very responsive to answer questions and provide updates. Excellent experience.
Superb service and pleasure to deal with
Superb service and pleasure to deal with. Phil is a knowledgeable and patient person to deal with and the pre-order I had was handled perfectly with regular updates when there were shipping issues from the supplier and great after-sales service
Highly recommended!
Good service
I have used this site before. Prompt service and good delivery, and competitive prices.
Yet again superb service
Customer service with a capital C!!!
Have used them a couple of times, customer care beyond reproach, proper old school ideas of how to treat customer, excellent
Peach Perfect
I'm not the type of customers that a dealer wants to get - lots of questions, and very indecisive. Phil, unlike other dealers, is extremely patient and has incredible in-depth product knowledge. Responses are extremely quick and helpful as well (he sometimes even replies after 11pm!) He's also extremely honest, reliable and trustworthy. You can feel his passion as well. He's the perfect guy to look for. As a first time customer, I'm very satisfied with my experience!
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