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Audio T Avaliações 

2.732
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Max, Justin and Paul were brilliant from start to finish. They helped me trade in my old equipment and put together a fantastic new setup that I’m really enjoying. The after-sales support was exc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent professional friendly staff Nick and Matt Very helpful Matt serviced my Rega Planar 3 Turntable and done a fantastic job I seriously recommend Audio T Thank you guys

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great advice and home set up from Dan from the reading branch. The whole team are great but Dan is my point of contact and always goes the extra mile to make sure all the system is working peak... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Listened to my needs, informed me of the different strengths and weaknesses of equipment in different settings. Also allowed me to make adjustments some days after the original order. After being ve... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Consultor em Audiovisual
  4. Fornecedor de Equipamentos Audiovisuais
  5. Instalação de Home Cinema
  6. Loja de aparelhos de som
  7. Serviço de Conserto para Equipamentos Audiovisuais

Sobre Audio T

Escrito pela empresa

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s oldest independent specialist retailer of Hi-Fi and Home Cinema, with ten brick & mortar stores across England and Wales. Founded in 1966, we offer over 60 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Music at Home About Us


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Informações de contato

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4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,9

Todas as avaliações

(2.732)

694 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The great Bristol Audio T Team

Max, Justin and Paul were brilliant from start to finish. They helped me trade in my old equipment and put together a fantastic new setup that I’m really enjoying.

The after-sales support was excellent too. When one product developed problems, they worked hard to find a solution and kept me informed throughout, leading to a very satisfactory result.

I’d highly recommend them. Thank you!

24 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service and…

Absolutely fantastic service and products, prices also very good, fully recommend....

28 de outubro de 2026
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Resposta da Audio T

Hi Piotr, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

20 de outubro de 2026
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Resposta da Audio T

Hi Gary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T

Avaliado com 5 de um total de 5 estrelas

Meze 99 Neo

I got a good deal with a pair of headphones which came quick and sound as good as they were advertised.

27 de outubro de 2026
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Resposta da Audio T

Hi Hussain, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T

Avaliado com 5 de um total de 5 estrelas

Excellent professional friendly staff

Excellent professional friendly staff
Nick and Matt
Very helpful
Matt serviced my Rega Planar 3 Turntable and done a fantastic job
I seriously recommend Audio T
Thank you guys

27 de outubro de 2026
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Resposta da Audio T

Hi Kevin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Great support for Audio T team.

Top team at Swansea.

23 de outubro de 2026
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Resposta da Audio T

Hi Andrew, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Nothing was too much trouble when I…

Nothing was too much trouble when I needed advice on my record deck and speakers

Thank you.

23 de outubro de 2026
logotipo da Audio T

Resposta da Audio T

Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Stephen & Nathan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Headphone and CD player purchase

My companion listens to CD’s through a small CD player. She wanted a good sounding easy to use CD player where music could be listened to through headphones, whilst still being able to hear other things happening around her in the room. She trusted my judgement to make the purchase on her behalf so I needed expert guidance to get this right.
My choice of Sennheiser headphone (which I had previously bought for myself following Jon and Farid’s recommendation) was confirmed. They also recommended a Marantz CD player. These were demonstrated, by listening to some of my reference CDs. The combination sounded brilliant. Jon also ordered a headphone extension cable and other accessories to complete the package.
AudioT Cheltenham is my favorite shop in the UK. Their products, service and informed impartial advice always gives me confidence that I am making the correct choices. With these purchases they have again exceeded my expectations. Well done

PS I am Roger Barnfield but I still use my deceased wife's (Judy Barnfield) e-mail address.

6 de outubro de 2026
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Resposta da Audio T

Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

New high end MC cartridge installation. helpful in my initial…

Very helpful in my initial investigations regarding a new high end MC Cartridge. Rishi was extremely helpful in making the home demo process enjoyable .Plus some valuable added value in resolving an issue with my turntable in the process! Highly Recommended.

22 de outubro de 2026
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Resposta da Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 3 de um total de 5 estrelas

Poor Service

Placed my order eighteen days ago [4th October] and still haven't received it. Reached out to customer service and have had no reply.

Update:
I contacted Audio T via the website at 18:54 on Monday 19th October.

A replacement REGA wall plug sent by Audio T arrived at 10:01 on Friday 23rd October.

Also, the original REGA wall plug I had ordered arrived at 18:41 on Tuesday 27th October.

4 de outubro de 2026
logotipo da Audio T

Resposta da Audio T

Hi Daniel, thank you for taking the time to leave us a review. It’s always great to hear when we’ve done a good job, but it’s just as important for us to know when we haven’t met our usual standards of customer service.

I’m sorry you were left waiting for your order and hadn’t received a reply when you tried to contact us.

Your original parcel was dispatched from our Bristol store on the 6th October via InPost, but the tracking continued to show it as “In Transit”. Once your review brought the delivery problem to our attention, we contacted you directly and our Bristol team took it up with Interparcel, who opened an investigation.

We didn’t want to keep you waiting for the outcome, so we sent a replacement last week. Our Bristol team have confirmed that this was delivered on Friday 23rd October.

I’ve also asked where your original enquiry was sent so I can look into why you didn’t receive a reply. That’s something I’d still like to get to the bottom of.

Sorry again for the delay, Daniel. If there’s anything else that needs sorting, please come straight back to me by replying to my email.

All the best,

Brad Tyler | Head of Marketing, Audio T

Avaliado com 5 de um total de 5 estrelas

allways a great experience

20 de outubro de 2026
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Resposta da Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent advice. Delivered to my son’s door for his birthday with a happy birthday message sent spontaneously. Lovely people to deal with.

1 de outubro de 2026
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Resposta da Audio T

Hi Jackie, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Great work

Great work, good price

20 de outubro de 2026
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Resposta da Audio T

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Excellence at Cheltenham

The guys at AT Cheltenham are excellent. Very friendly with great audio advice! Can’t recommend highly enough!

13 de outubro de 2026
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Resposta da Audio T

Hi Jeremy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

First class service from Audio T Brighton.

Excellent service from Audio T (Brighton). Good advice in appropriate replacement receiver for my home cinema system and excellent set up including in the price. First Class!

8 de outubro de 2026
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Resposta da Audio T

Hi Stuart, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Jake, Louis, James & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Really good experience

Manchester store very helpful

17 de outubro de 2026
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Resposta da Audio T

Hi Rebecca, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Arrived very quickly indeed and from…

Arrived very quickly indeed and from the only outlet I found with it in stock!

10 de outubro de 2026
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Resposta da Audio T

Hi Martin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T

Avaliado com 5 de um total de 5 estrelas

Home system set up.

Really great advice and home set up from Dan from the reading branch. The whole team are great but Dan is my point of contact and always goes the extra mile to make sure all the system is working peak performance. There’s always a few issues but Dan never gives up and resolves any issues and spends time explaining how things work and operate. I would always say to go there for professional honest help. Many thanks.

17 de outubro de 2026
logotipo da Audio T

Resposta da Audio T

Hi Cresswell, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Avaliado com 5 de um total de 5 estrelas

Only proper high street presence left in Swindon

No issues. The product was perfect for my needs. Been shopping in this branch for many years - it’s the only proper audio shop left considering how rubbish the U.K. has become. So if audio is your thing this is the only high street presence left in Swindon. Will be buying from them again very soon.

9 de outubro de 2026
logotipo da Audio T

Resposta da Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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