Jon, Andy and Farid at Audio T in Cheltenham have been so helpful as I've upgraded my hifi system over the past couple of years. Their extensive experience in the trade and knowledge of which product... Ver mais
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Veja o que dizem as avaliações
I received useful advice which resulted in spending less than I initially planned. I bought a REL Tzero subwoofer which is compact, neat and does exactly what I need in my listening space. Delivery... Ver mais
A empresa respondeu
Excellent service from Dan at Audio T Reading. Listened carefully to my requirements and came up with a superb package. Even put up with my love of heavy metal for a useful listening session. Good fac... Ver mais
Fabulous service from the great team at Audio T Reading. Helpful no nonsense advice in a friendly atmosphere with zero pressure to buy. Installation and after sales service is first class too.
Detalhes da empresa
- Loja de Hi-fi
- também em
- Consultor em Audiovisual
- Fornecedor de Equipamentos Audiovisuais
- Instalação de Home Cinema
- Loja de aparelhos de som
- Serviço de Conserto para Equipamentos Audiovisuais
Sobre Audio T
Escrito pela empresa
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s oldest independent specialist retailer of Hi-Fi and Home Cinema, with ten brick & mortar stores across England and Wales. Founded in 1966, we offer over 60 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
Contact Us Store Locator
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Music at Home About Us
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Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
Be sure to follow The Bristol Hi-Fi on social media -
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Our Price Promise
Best Kit. Best Prices
If you find a better price, be sure to contact us or visit your local store.
Informações de contato
Reino Unido
- info@audio-t.co.uk
- audiot.co.uk
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4,9
Excelente
3 mil avaliações
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Respondeu a 100% das avaliações negativas
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I Went in there a few weeks ago for a…
I Went in to the Brighton store a few weeks ago for a bit of advice and help on buying a new system, but one of the guys was so rude and beyond patronising to me.
It honestly felt like the old “woofers and tweeters” sketch from not the nine o’clock news show.
Left the shop and spent £17 k with someone that was pleasant and wanted the business .
Truly the worst experience I’ve had in a shop for years.
20 de junho de 2026
Avaliação não solicitada
Resposta da Audio T
Hi Simon,
Thank you for taking the time to leave a review. I’m genuinely sorry that your experience at our Brighton store left you feeling this way. Nobody visiting an Audio T store should be spoken to rudely, made to feel patronised or leave believing that we weren’t interested in their business.
The “woofers and tweeters” sketch from Not the Nine O’Clock News may have been funny when it first aired in 1980, but the attitude it portrayed is precisely the stereotype we work incredibly hard to dispel.
There is no single “correct” order in which somebody must build a Hi-Fi system. Our job is to listen to what the customer wants, discuss the available options respectfully and help them find the right system for them. Advice should never be delivered in a way that dismisses somebody’s views or makes them feel unwelcome.
We have now investigated your experience with the Brighton team, and I can assure you that your feedback has been taken seriously. Nobody enjoys having to complain, but it is vital that customers tell us when we have fallen short so that we can address it and improve.
We completely understand that we lost your business on this occasion and that an apology cannot undo what happened. However, if there is ever anything we can do to rectify the situation in the future, please don’t hesitate to contact me directly at marketing@audio-t.co.uk or speak with the Brighton store manager.
All the best,
Brad Tyler
Head of Marketing, Audio T
Very knowledgable about audio…
Very knowledgable about audio equipment,very good service and delivery. Excellent service.
28 de agosto de 2026
Resposta da Audio T
Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Take the guesswork out of the equation
Great experience once again. If you spend a little time with Jon and the team and explain your requirements, what you want to achieve, the environment your gear will live in and budget, they will help you make the right choice. If you’re not quite sure of what you want or what can be achieved with your space and budget, they will show you the art of the possible. Their decades of experience is invaluable to me.
29 de agosto de 2026
Resposta da Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Always helpful and knowledgeable.
Always helpful and knowledgeable.
Much prefer the human experience of the shop over the internet
29 de agosto de 2026
Resposta da Audio T
Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Service provided by the staff has been…
Service provided by the staff has been excellent.
They are very knowledgeable & show a willingness to go above and beyond to help.
I’ve enjoyed the opportunity to demo products before deciding on purchase, which is always the best way.
I’m so glad that Audio T Swansea are within travelling distance as it’s important to hear the products myself before making a purchase.
Big thanks to Nic, Andrew & Adrian for all your help.
28 de agosto de 2026
Resposta da Audio T
Hi Gethin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great staff service but out of their own pockets
It was a Click and Collect of a Zazen Isolation Platform from the Brighton Store. It al went smoothly and the staff were very helpful, even taking my purchase to my car for me. The website says that Audio-T will pay the parking of customers to the Brighton Store. When I asked, the staff gave me the cost of the parking from their jar of coins for their coffee. I felt embarrassed about this. Audio-T should have a method of deducting the cost of parking from the customer bill, not out of the staffs' pockets! This why I dropped a start from this review.
24 de julho de 2026
Resposta da Audio T
Hi John, Thank you for taking the time to leave us a review. I’m pleased to hear that your Click & Collect went smoothly and that the Brighton team were helpful.
You’re absolutely right about the parking, though. We do have a proper system in place whereby the cost should be deducted from the total of the sale. We’ve had some staff changes in Brighton recently and, unfortunately, it appears that this information hadn’t been passed on to everyone.
I completely understand why being given the money from the team’s coffee jar made you feel uncomfortable, and I’m very sorry. That certainly shouldn’t have happened. We’ve now spoken to the team in Brighton and reminded staff across all our stores of the correct procedure, so this doesn’t happen again. And, just to reassure you, we have reimbursed the coffee jar, so the tea and coffee are still flowing in Brighton!
Thank you for bringing it to our attention. If you would like to discuss the matter further, please feel free to contact me directly by email at brad.tyler@audio-t.co.uk
We very much hope that your next visit to Audio T Brighton will be a five-star one.
Brad Tyler
Head of Marketing - Audio T
First class!
Brilliant staff, great listening room and able to test out loads of combinations. I have bought all my audio equipment from Audio T Manchester over the past 10 years and can’t rate them high enough. Special shout out for the amazing (and patient) Munir!!
27 de agosto de 2026
Resposta da Audio T
Hi Phil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Ordered online a rega belt picked it up…
Ordered online a rega belt picked it up with in 2 days at Southampton branch very good service
27 de agosto de 2026
Resposta da Audio T
Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Andy T audio t swindon
27 de agosto de 2026
Resposta da Audio T
Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great service at this store.…
Always have good service from the Cardiff store. Very helpful staff. Was able ti get a deal that suited me with part exchange and discount. Arranged by Matt who is very helpful.
27 de agosto de 2026
Resposta da Audio T
Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Resposta da Audio T
Hi Anthony, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Top marks for all your HiFi needs
They kept their price match promise on a product I bought. Fitted + delivered to my door free of charge! Can't get better service than that! Very knowledgeable people on hi end hifi equipment. Will definitely be using them again. Well done Audio T
21 de agosto de 2026
Resposta da Audio T
Hi Keith, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Exemplary Service
Expert staff, great advice and exemplary service. Nothing was too much trouble.
19 de agosto de 2026
Resposta da Audio T
Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Jake, Louis, James & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Item arrived as new with complete…
Item arrived as new with complete packaging. They also sound great
25 de agosto de 2026
Resposta da Audio T
Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Panasonic OLED Television - Clearance Item
The product, a Panasonic television, was a clearance item at a very good price.
I live in Basingstoke, so phoned the Portsmouth branch to check on availablility, and to ask a few questions. Stephen, who answered, was very polite and helpful.
Much to my surprise, he offered to deliver the tv to my home address the next day.
To add to my delight, he took my much loved 20 year plasma tv away for recycling.
All this free of charge.
I had reason to phone post-delivery to ask a few questions, and shop manager Adam was equally as helpful.
An excellent product at an excellent price, and top-notch customer service from start to finish.
Highly recommended.
Thank you, gentlemen.
14 de agosto de 2026
Resposta da Audio T
Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Stephen & Nathan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great Service!
Great service from Dan and the team at Reading branch. I really appreciated the on line price check at transaction time to ensure they had the best price for me.
Dan helped immensely with initial installation and left me to simply run in over the coming weeks. He then reached out to make sure enough burn in time had elapsed and to arrange a follow up tune in session. This was done at a time that worked for us both and now I am left to enjoy my new subwoofers!
14 de agosto de 2026
Resposta da Audio T
Hi Troy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Resposta da Audio T
Hi Gary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Fast delivery
Fast delivery of a phono pre-amp power supply. Recommended service!
18 de agosto de 2026
Resposta da Audio T
Hi Keith, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Resposta da Audio T
Hi Chris, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Very constructive and knowledgeble…
Very constructive and knowledgeble advice given throughout the process. No hard sell but given plenty of time to audition the products before purchasing. Very professional approach all round including the installation.
8 de agosto de 2026
Resposta da Audio T
Hi Dave, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
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