The transfer of care from Audley Care to Helping Hand is a fundamental undermining of the model of housing on offer. The on site staff are delightful and the flats very pleasant. The removal of th... Ver mais
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Veja o que dizem as avaliações
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Ver mais
A empresa respondeu
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Ver mais
A empresa respondeu
Fantastic opportunity to have support and live an independent life as you get older. Amazing services and facilities. Jenny at Audley St Elphins in Matlock could not have been more helpful on our re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Informações de contato
Central Office, 65 High Street, Egham, TW20 9EY, Egham, Reino Unido
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
4,6
Excelente
789 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
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Highly professional introduction and…
Highly professional introduction and briefing on the village properties and services. friendly tour of the village.
24 de janeiro de 2025
Resposta da Audley Villages
Thank you for your lovely feedback. We’re so pleased to hear that you found the introduction and briefing on the village both professional and informative. It’s great to know you enjoyed the friendly tour as well.
Beautiful buildings
I had the pleasure of visiting and was blown away with how beautiful this place was .
The staff in particular went out their way to help most welcoming .big shout out to chef ! Excellant food bravo 👏🏻 will definitely be using in the future
22 de janeiro de 2025
Resposta da Audley Villages
Thank you so much for your kind words. We're delighted to hear you enjoyed your visit and that the team made you feel so welcome. We'll be sure to pass on your compliments to the chef—they’ll be thrilled to hear you loved the food! We look forward to welcoming you back in the future.
Great service and Gemma was able to…
Great service and Gemma was able to give us a thorough assessment of SHIPLAKE meadows
7 de janeiro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re thrilled to hear you received great service and that Gemma provided a thorough assessment of Shiplake Meadows. We look forward to assisting you again in the future.
Impressive
A lot of information provided prior to the visit. On the day, very thorough and informative discussion with the on-site team and a visit to the show home. We were impressed with the build quality and the general layout of the village.
2 de janeiro de 2025
Resposta da Audley Villages
Thank you for your review. We’re delighted to hear you found the information helpful and enjoyed your visit. It’s wonderful to know you were impressed with the build quality and layout of the village. We look forward to assisting you further.
Very interesting and lovely location…
Very interesting and lovely location and we were made very welcome
21 de dezembro de 2024
Resposta da Audley Villages
Thank you for your kind words. We’re so pleased to hear you enjoyed the location and felt warmly welcomed.
All the Audley Village staff were very…
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities. Dinner and breakfast were provided, the facilities were clean, and every effort was made to make our stay as comfortable as possible. We were taken to view several units, and nothing was too much trouble. All our queries and requests for information were provided within the time frame promised. We cannot praise the Audley staff enough.
14 de dezembro de 2024
Resposta da Audley Villages
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience during your stay. Our team takes great pride in ensuring every guest feels welcome and well cared for, and it’s lovely to know their efforts made your visit enjoyable. If you have any further questions, please don’t hesitate to reach out.
The atmosphere was was very welcoming…
The atmosphere was was very welcoming staff very friendly especially William and Elle, apartment very tasteful, thank you very much for a excellent lunch , kind regards Mary & Richard Bailey x
14 de dezembro de 2024
Resposta da Audley Villages
Dear Mary & Richard,
Thank you for your kind words. We're delighted you enjoyed the welcoming atmosphere, our team's service, and your lunch with us. William and Elle will be thrilled to hear your lovely feedback. We hope to see you again soon.
Personal thoughts
Standard of accommodation
Friendly and thoughtful sales meeting
12 de dezembro de 2024
Resposta da Audley Villages
Thank you for your feedback! We're pleased to hear you were impressed with the accommodation and found our sales team friendly and thoughtful. We look forward to welcoming you again.
Very welcoming staff and a lovely…
Very welcoming staff and a lovely building. Just demoted one star because the decor in the communal areas seems a little old-fashioned. It used to be more modern and stylish. Design by committee is rarely successful.
11 de dezembro de 2024
Resposta da Audley Villages
Thank you for your feedback. We’re glad you found our staff welcoming and the building lovely. We appreciate your comments on the décor and will share them with the team as we continually look for ways to enhance our spaces.
The visit was very informative and very…
The visit was very informative and very helpful. We came home with all the information we needed. We are now processing all the information. We enjoyed our look round the properties for sale and now need to make decisions. We thought the sales manager Jennifer Gregory was very professional and very thorough.
5 de dezembro de 2024
Resposta da Audley Villages
Thank you for your wonderful feedback. We're delighted to hear you found the visit informative and helpful. It's great to know Jennifer provided such a professional and thorough experience. Please don’t hesitate to reach out if you need further assistance.
Samantha was very pleasant
Samantha was very pleasant, Answering all questions in a very respectful & professional manner
3 de dezembro de 2024
Resposta da Audley Villages
Thank you for taking the time to leave us a review, we will pass your kind feedback on to Samantha.
Lovely place but traffic an issue
Apart from the traffic congestion and the difficulty in parking, once inside, we were made to feel very welcome. We were very impressed by all the facilities offered . The whole place was immaculate and the flat we were shown was very modern and spacious.
2 de dezembro de 2024
Resposta da Audley Villages
Thank you for your kind feedback. We’re thrilled you felt welcomed and were impressed by our facilities, cleanliness, and the spacious, modern apartment. We appreciate your patience with the parking and traffic, and we hope to see you again soon.
Certainly Worth Considering...
Very informative, shown around various property options. Everything explained well.
26 de novembro de 2024
Resposta da Audley Villages
Thank you for taking the time to leave us a review, we are so pleased you enjoyed your visit and tour of our properties.
We found the village to be outstanding …
We found the village to be outstanding and very friendly and welcoming.
19 de novembro de 2024
Resposta da Audley Villages
Thank you for leaving us a five-star review, we are so pleased to hear we made you feel welcome we will be sure to pass your kind feedback on to the team.
Very nice sales person
Very nice sales person, loved the show flat, surroundings, events on offer restaurant and lunch was very nice.
19 de novembro de 2024
Resposta da Audley Villages
We are so pleased to hear you enjoyed your tour and of course lunch! Please do reach out if we can answer any further questions for you.
Excellent service
The overall impression of Audley Redwood was excellent. The moment you walk in you get a good feeling. The team without doubt were very professional and so friendly. Very reassuring for a potential new buyer. Samantha the sales manager was just amazing. Making what can be a difficult decision so much easier with her smile and warmth.
16 de novembro de 2024
Resposta da Audley Villages
We are so pleased to hear you felt so welcome when meeting Samantha and that you had a very informative visit. We will make sure we pass your lovely feedback on to Samantha and the Redwood team.
Especially Louise
Especially Louise, and also staff and residents made us and our 2 little dogs so welcome and feel at home . We are so excited to come again and stay over and how exciting Louise has invited us to various events which we are looking forward to coming the facilities are amazing and we can see we could be happy with you all Thank you Elizabeth and Kelvin Ryland
14 de novembro de 2024
Resposta da Audley Villages
Thank you so much for taking the time to leave us detailed feedback. We are so pleased to hear Louise made you feel so welcome, we hope you have a fabulous overnight stay.
It provides a very tempting life style.
It provides a very tempting life style.
Standard of construction is excellent
10 de novembro de 2024
Resposta da Audley Villages
Thank you for taking the time to leave us a five-star review.
KIM is very GOOD very professional and…
KIM is very GOOD very professional and answered all our questions indeed
7 de novembro de 2024
Resposta da Audley Villages
Thank you for taking the time to leave us feedback, we are pleased to hear you enjoyed your meeting with Kim and felt all your questions were answered we will be sure to pass your feedback on.
The knowledge of how the village works…
The knowledge of how the village works and the general kindness of the lady who showed me round. Nothing was too much trouble.
7 de novembro de 2024
Resposta da Audley Villages
Thank you for your kind feedback, we are so pleased you were made to feel so welcome.
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