The transfer of care from Audley Care to Helping Hand is a fundamental undermining of the model of housing on offer. The on site staff are delightful and the flats very pleasant. The removal of th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Ver mais
A empresa respondeu
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Ver mais
A empresa respondeu
Fantastic opportunity to have support and live an independent life as you get older. Amazing services and facilities. Jenny at Audley St Elphins in Matlock could not have been more helpful on our re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Informações de contato
Central Office, 65 High Street, Egham, TW20 9EY, Egham, Reino Unido
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
4,6
Excelente
789 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Made very welcome Good explanations to…
Made very welcome Good explanations to all our questions
28 de outubro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re pleased you felt so welcome and that all your questions were answered clearly.
Choices for dinner were good and food…
Choices for dinner were good and food was excellent. Bar shut at 8 which I thought was a little early. Overnight stay was comfortable but missing a hair dryer and curtains in the bedroom, and extractor fan in the bathroom.
24 de outubro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re glad you enjoyed the dinner and found the food excellent, and that your overnight stay in the guest suite was comfortable. We appreciate your comments regarding the bar hours and the missing items, and these will be reviewed to help improve future stays.
Beautiful village
Beautiful setting and grounds. All employees were welcoming and friendly. Buildings, fixtures and finishes are pristine and high quality.
23 de outubro de 2025
Resposta da Audley Villages
We’re delighted you enjoyed the setting and grounds, and that our team made you feel so welcome. It’s great to hear you appreciated the quality and attention to detail throughout the village.
Resposta da Audley Villages
Thank you for your kind feedback. We’re glad to hear our team were excellent and helpful.
Relaxed and Informative
Overall pleasantly surprised by the relaxed atmosphere and thorough visit with questions answered plainly and clearly. Main building was impressive and tastefully renovated. This was not a hard sell, it was an informative and helpful tour and discussion and much appreciated as such.
23 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re so pleased to hear you enjoyed your visit and found the tour informative and helpful. It’s wonderful to know you appreciated the atmosphere and the opportunity to learn more about the village at your own pace.
Elleslie Malvern
Thank you Samantha for your kindness and sensitivity in showing my parents around Elleslie earlier this week. I'm highly impressed by the concept and execution of the Audley Villages. The surroundings could not be more beautiful and all of the staff we spoke to were absolutely lovely.
22 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind words. We’re delighted to hear your parents enjoyed their visit to Ellerslie and that Samantha and the team made such a positive impression. It’s wonderful to know you appreciated both the village and our approach to creating such a welcoming environment.
Very experienced
Very experienced, and helpful meeting, and very kind hospitality. Lovely property.
12 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind words. We’re pleased to hear you enjoyed the visit and found both the meeting and hospitality helpful.
Visiting audley apartments with a view to our retirement
We enjoyed our visit and Gabrielle was very informative. She answered all our questions and we were impressed by what we saw
9 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Gabrielle was so informative. We’re glad you were impressed by what you saw.
very welcoming and helpful discussion…
very welcoming and helpful discussion with Marie Chalken
4 de outubro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re glad to hear Marie made you feel so welcome and was helpful during your visit.
Great professional staff who looked…
Great professional staff who looked after us very well, and friendly residents. Great facilities.
25 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re so pleased you enjoyed your visit, found the team professional, and had a chance to meet some of our friendly owners.
A very warm welcome and a very helpful…explanation of living in the community.
A very warm welcome and a very helpful explanation of the whole process of acquiring a property and of all the activities available. I was impressed by the garden, the bistro, the library, swimming pool etc. it had a very nice atmosphere.
20 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you felt welcomed and found the tour and explanations helpful. It’s wonderful to know you enjoyed the facilities and the atmosphere of the village.
Fantastic environment and really…
Fantastic environment and really friendly team members
19 de setembro de 2025
Resposta da Audley Villages
Thank you for taking the time to leave us a review.
Jo Meakin was a perfect hostess showing…
Jo Meakin was a perfect hostess showing us around the property - and answered all our questions. Thankyou Jo
18 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Jo made such a positive impression. We’ll be sure to pass your lovely comments on to her.
Formal and informal impressions
The possibility of staying the night which meant getting a more realistic impression. The chance to talk to some of the owners on an informal basis - whilst walking around and seeing an activity take place as well as a comprehensive formal tour and 2 viewings
16 de setembro de 2025
Resposta da Audley Villages
Thank you for sharing your feedback. We’re so pleased you had the opportunity to experience village life firsthand and to spend time with some of our owners during your visit. It’s great to hear you found the tour and viewings comprehensive and helpful.
Kym showed us around including the show…
Kym showed us around including the show apartment and a cottage. She was very helpful. We were very impressed with the facilities but realised Scarcroft was too different and far away from our comfort zone of north west Leeds
12 de setembro de 2025
Resposta da Audley Villages
We’re glad Kym was so helpful and that you were impressed with the facilities at Scarcroft Park. We completely understand the importance of location and wish you the best as you continue exploring options closer to home.
St.Ephins in Darley Dale
Visited St.Ephins in Darley Dale and was shown the facilities and several properties by Jennifer Gregory. Jennifer was extremely courteous, friendly and informative. Everything was impressive.
12 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear Jennifer made such a positive impression and that you were impressed with the facilities and properties at St Elphin’s Park.
A very useful introduction to Audley
I found my meeting with William infomative and helpful.
12 de setembro de 2025
Resposta da Audley Villages
We’re so pleased you felt welcome and well looked after by our team.
Made to feel very welcome
Made to feel very welcome, treated very well. Informative and kind staff
9 de setembro de 2025
Resposta da Audley Villages
We’re glad to hear you found our sales team helpful and friendly.
I arranged the visit for a friend
I arranged the visit for a friend who is in the early stages of downsizing. He explained he is looking at the options and a retirement village is an interesting concept.
Jenni was very good, patient and informative. She showed us round the site and we looked at two vacant properties. She explained the costs and the services that can be used.
We were very impressed with the village and the facilities available.
He will be exploring other possibilities but has taken the first step of arranging for the valuation of his current house.
12 de setembro de 2025
Resposta da Audley Villages
Thank you for sharing your experience. We’re so pleased to hear that Jenni was patient and informative, and that you were both impressed with the village and facilities. We wish your friend well as he explores his options and are glad we could be part of his first steps.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.