Audley Villages Avaliações 

789
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The transfer of care from Audley Care to Helping Hand is a fundamental undermining of the model of housing on offer. The on site staff are delightful and the flats very pleasant. The removal of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic opportunity to have support and live an independent life as you get older. Amazing services and facilities. Jenny at Audley St Elphins in Matlock could not have been more helpful on our re... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Retiro
  2. também em
  3. Companhia gestora de propriedade
  4. Lar de Idosos
  5. Serviços de cuidados para idosos

Escrito pela empresa

Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

789 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(789)

40 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent very interesting and…

Excellent very interesting and informative
Well documented

28 de fevereiro de 2025
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Resposta da Audley Villages

Thank you for your kind feedback. We’re pleased to hear you found the information both interesting and well-documented. We appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

The Village

The Village, surroundings & staff were all excellent. I was impressed by the high quality of the buildings & layout of what was a listed building used by the electricity industry some years back. All in all this is a lovely place to consider moving too when the time is right. 10 out of 10.

28 de fevereiro de 2025
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Resposta da Audley Villages

Thank you for your kind review. We're pleased to hear that you were impressed by the quality of the village, the thoughtful restoration of the listed building, and the surrounding environment. It's always encouraging to hear such positive comments about our team and the setting. We’re glad to know Audley Fairmile is a place you would consider in the future, and we appreciate your generous feedback.

Avaliado com 5 de um total de 5 estrelas

Fabulous facilities

Fabulous facilities, beautiful homes, very well looked after & extremely informative

2 de março de 2025
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Resposta da Audley Villages

Thank you for your kind words. We’re so pleased to hear that you enjoyed your visit and felt well looked after.

Avaliado com 5 de um total de 5 estrelas

I recently went on a tour of the Audley…

I recently went on a tour of the Audley Village in Chalfont and I was more than impressed with the whole set up and would happily have moved into one of the beautifully designed apartments- although I am not quite ready for this move but it is one I would seriously consider in the future. The apartments are light and spacious with great views of the landscaped gardens. All the useful amenities are on site: restaurants, spa, hairdressers etc with the added advantage of cleaning staff and medical assistance on hand if needed. The atmosphere was warm and friendly, as were the staff. I would have no hesitation on recommending this to anyone looking for a home from home retirement.

7 de fevereiro de 2025
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Resposta da Audley Villages

Thank you for your thoughtful review. It’s great to hear that you were so impressed with Audley Chalfont and the beautifully designed apartments. The combination of light, spacious living spaces, landscaped gardens, and on-site amenities clearly made a positive impression. It’s also reassuring to know that the warm and friendly atmosphere, along with the available support services, contributed to your experience. We appreciate your recommendation and hope to welcome you in the future when the time feels right for you.

Avaliado com 5 de um total de 5 estrelas

The facilities are splendid

The facilities are splendid. The location is perfect.
Most desirable environment to live in.

20 de fevereiro de 2025
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Resposta da Audley Villages

We're glad to hear that you were impressed with the facilities and found the location ideal. It’s great to know you see it as a desirable place to live and thank you for taking the time to leave us a review.

Avaliado com 3 de um total de 5 estrelas

The house and facilities were first…

The house and facilities were first class although the one bed apartment available in the house was cheaply furnished with the kitchen too intrusive. The outside apartments were situated facing those opposite offering no view or privacy. And finally we didn't get the voucher promised in your prospectus.

20 de fevereiro de 2025
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Resposta da Audley Villages

We're pleased to hear that you were impressed with the house and facilities. Your comments on the apartment layout, furnishing, and privacy are valuable observations, and we appreciate you sharing them. We understand your concern regarding the promised voucher and recommend reaching out directly to the sales team who will be able to arrange the voucher to be sent.

Avaliado com 5 de um total de 5 estrelas

Samantha is Amazing

Samantha is amazing; friendly, personable, gentle, professional.
Totally understood our mother !
Nothing was too much trouble, nor did we feel rushed or pressured in anyway.
The upshot is I don't know exactly what Samantha said but our mother now wants to buy...immediately !

19 de fevereiro de 2025
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Resposta da Audley Villages

It’s wonderful to hear that Samantha provided such a friendly, professional, and understanding experience. Her approach clearly made a lasting impression, and it’s great that your mother feels so confident in her decision. We appreciate you sharing your thoughts.

Avaliado com 5 de um total de 5 estrelas

Audley village, Scarcroft.

We had a very interesting tour of the site and gained detailed information from Lewis regarding what we can expect from living at the Scarcroft 'village'.

13 de fevereiro de 2025
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Resposta da Audley Villages

We're pleased to hear that your tour was informative and that Lewis provided detailed insights into life at Scarcroft Village. Thank you for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

well maintained properties.

Your sales agent was very informed, and showed me the flats that were available. He made me feel very relaxed and at easy. I loved the rooms in the main house,
Beautifully decorated rooms.

15 de fevereiro de 2025
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Resposta da Audley Villages

It's great to hear that the sales team member provided clear information and helped make your visit a relaxed and comfortable experience. We're glad you appreciated the beautifully decorated rooms in the main house.

Avaliado com 5 de um total de 5 estrelas

An Owner's view of Audley Fairmile

I've been here just over 6 months now, so one of the newest owners.
My family thought I was too young to consider a retirement village but I'm really happy here and wish I had moved in earlier.
I'm not really a "people person" so my decision was based on the high quality of the village and the facilities.
However, having lived here a while I find the other owners delightful, I've made many friends and look forward to the group gatherings.
The staff are excellent and always try to make things special.
The flat has everything I need, although quite a change after downsizing. Disposing of things was probably the hardest part of the move but someone would have to do it one day.
It is expensive and I was concerned about the inheritance left to my sons but we discussed it and they didn't seem to care as long as I was happy.
I can thoroughly recommend Audley Fairmile village.

18 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Audley Villages

Thank you for sharing your experience. It’s great to hear that, despite initial reservations, you’re happy with your decision to move to Audley Fairmile and have even found a strong sense of community. The high-quality facilities and excellent staff clearly contribute to your positive experience. Downsizing can be a challenge, but it’s good to know that you’ve settled in well. Your thoughts on the financial aspect and family discussions are valuable insights for others considering a similar move. We appreciate your recommendation.

Avaliado com 4 de um total de 5 estrelas

Elizabeth Dart’s introduction and tour…

Elizabeth Dart’s introduction and tour were superb, and our impression of Fairmile was very positive.
We are still wondering though, why we were initially offered a £30 voucher as an incentive to visit, but it didn’t materialise!

14 de fevereiro de 2025
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Resposta da Audley Villages

Thank you for your feedback. It’s great to hear that Elizabeth provided an excellent introduction and tour, leaving you with a positive impression of Fairmile. We understand your concern regarding the voucher and recommend reaching out directly to Elizabeth who will ensure you receive your voucher.

Avaliado com 5 de um total de 5 estrelas

Positive visit to a great scarcroft village

Great welcome from Kim. Very knowledgeable and friendly. Lovely place and throughly enjoyed our tour. Certainly food for thought... Would recommend.

16 de fevereiro de 2025
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Resposta da Audley Villages

It’s great to hear that Kim provided such a warm welcome and that you found her knowledgeable and friendly. We're glad you enjoyed the tour and found the village worth considering.

Avaliado com 5 de um total de 5 estrelas

Excellent visit

Very pleasant and informative Audley rep. Dana.

14 de fevereiro de 2025
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Resposta da Audley Villages

Thanks for taking the time to leave us 5* review.

Avaliado com 5 de um total de 5 estrelas

Person we met was very thorough in…

Person we met was very thorough in explaning everything and answering our questions

13 de fevereiro de 2025
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Resposta da Audley Villages

It's great to hear that everything was explained thoroughly and your questions were answered. We appreciate you taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

Undoubtedly the wonderful care and…

Undoubtedly the wonderful care and attention we received from Ms Norman who gave us full details and was so generous with her time. We received all the information we needed in a relaxed and courteous way.

13 de fevereiro de 2025
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Resposta da Audley Villages

Ms Norman’s care and attention clearly made a difference, ensuring you had all the information you needed in a relaxed and courteous manner. We appreciate you sharing your experience.

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