AutoHunter Avaliações 

183
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I came across AutoHunter auction site after a few days looking at multiples sites to find my Classic Mustang … I found a 1966 gorgeous ! I enter the race of the auction in the last minute and I was... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is a well staffed, performing site , and brought numerous buyers quickly. I’ve tried BAT and looked at a few others, they were all well below autohunters. My 1969 drop top firebird sold at abo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Can't speak highly enough about working with AutoHunter, and my rep in particular Mark Griffiths. Mark spent considerable time with me, helping guide me on all aspects of my ad and listing. He was ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

What an amazing experience I had working with Steve at Autohunter. I tried 2 times to sell my classic 1968 Firebird with 2 different auction websites that just failed. He helped me the entire way and... Ver mais

Detalhes da empresa

  1. Leilão de Carros

Escrito pela empresa

Modern, engaging, effective. From our beginnings at ClassicCars.com we’ve learned what our customers desire. Where other online auctions lack customer service, transactional confidence, and are time consuming, AutoHunter provides an online auction solution built on innovative technology supported by an award-winning customer service team. Our seasoned team of automotive experts guide, inform and educate consignors and bidders using our Safe-n-Secure™ platform producing an efficient transaction at the right hammer price.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

183 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(183)

8 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

You charge to much

You charge to much, and the seller should pay the fees, 6.5 its stupid, and the vehicle I bought was not what in the shape it claimed to be in. Time lodging and a waste of money, plus the amount that you charged me. How about a refund?

14 de julho de 2021
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Resposta da AutoHunter

Dear Stephen, thank you for posting your AutoHunter review and for taking the time to provide us with valuable feedback. We have noted your suggestion and will take it into consideration. We strive to deliver the best customer experience possible, and our team is always available to discuss suggestions and improvements. Please feel free to call or email us directly at 480-845-6600 or info@autohunter.com.

Avaliado com 5 de um total de 5 estrelas

A good experience

Autohunter facilitated my purchase by helping me get in touch with seller and suggestions on transport, even resending information when I changed my account email.

13 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

I sold a car on Auto Hunter

I sold a car on Auto Hunter. These folks did what they said they would do, when they said they would the way they said they would, all with outstanding professional, very courteous customer service and personal consideration. I feel like these people are good friends.

27 de maio de 2021
Avaliado com 3 de um total de 5 estrelas

The buying process went smoothly…

The buying process went smoothly enough, as far as it went. Once the auction is won, there is no go-between, so you are on your own to get the car & title after sending the money. That creates a lot of anxiety for the buyer when the car is far away geographically, and you have already parted with the money, hoping you get your car & title.
I'd love to see the auction house hold the car, title, & money until the transaction is completed.

26 de maio de 2021
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Resposta da AutoHunter

Dear Don, thank you for posting your AutoHunter review. We appreciate you taking the time to provide us with your valuable feedback. We are sorry to hear you were uncomfortable with the purchasing process post-auction. We offer a best practices page https://autohunter.com/support for our buyers to reference after the auction closes, which should help make the sales transaction easier and faster. Escrow.com is also a great option for buyers and sellers to leverage for handling car, title, & money. Please keep in mind that we have a full support team available by telephone to assist when you have any questions 480-845-6600, we are always here to help.

We strive to deliver the best AutoHunter customer experience possible and would like the opportunity to talk to you directly about your experience, as this will help us continue to grow and improve our service for our customers. Please call or email us directly at 480-845-6600 or mailto:info@autohunter.com.

Avaliado com 1 de um total de 5 estrelas

AutoHunter personnel were easy to work…

AutoHunter personnel were easy to work with and communicate well. My frustration is that the auction was successful and a buyer was found, but the buyer backed out for no good reason other than a change of mind leaving me with no recourse on the sale of my vehicle.

26 de maio de 2021
logotipo da AutoHunter

Resposta da AutoHunter

Dear Chip, thank you for posting your AutoHunter review. We appreciate you taking the time to provide us with your valuable feedback. We are sorry to hear the buyer backed out of the transaction. Although this is a rare circumstance, from time to time this does happen. We do our best to help sales transactions close post-auction, and our team is always available via telephone at 480-845-6600. As a backup for vehicles that may not sell, all AutoHunter consignments are listed on ClassicCars.com, until the vehicle sells. Your vehicle was instantly listed on ClassicCars.com, which sees traffic of over 4 million unique visitors per month.

We strive to deliver the best AutoHunter customer experience possible and would like the opportunity to talk to you directly about your experience, as this will help us continue to grow and improve our service for our customers. Please call or email us directly at 480-845-6600 or info@autohunter.com.

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, timely, honest, and always polite during my conversations with all of the representatives. Good Communication was very much appreciated. I plan to use Auto Hunter in the future and will pass on this positive experience to anyone wanting to sell a classic car.

15 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

AutoHunter made selling my classic car…

AutoHunter made selling my classic car very easy. I was guided through all the steps to get the car listed. All the staff was polite, informative and easy to work with. They responded to my emails quickly, gave suggestions on how to be successful in selling my car and made me feel comfortable with the entire process.
When a buyer was found, AutoHunter gave me the information I needed to connect with the buyer and complete the sale

14 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

The auction is the way to go!

The auction is the way to go!! No meeting people in person to show the car and have to deal with the‘memory lane’ people that just like looking at the car!! Just be patient they wait to the last few minutes to bid!

8 de maio de 2021
Avaliado com 3 de um total de 5 estrelas

I was disappointed in the way thing…

I was disappointed in the way thing were handled right before and after the auction was over. I was told that I could take the reserve off but when I wanted to do this I was told it had to be two days before the ending of the listing. I think I might of received more bids if I could of let bidders know that the reserve had been taken off. After the auction was over it was like thanks for the 6% have nice day. Sending an email saying look on line for ways to print a Bill of Sales and here is the winners number is worth more than 6% of the sale. Neither myself or the winning bidder had purchase or sold a car through Auto Hunter before so it would of been nice to have a little more help on the next steps. I still have the car here, yes I did receive the monies but the winning bidder arranged some kind of pickup that the transport company has 4 weeks to pick it up. These are a few items that I think you could look into helping buyers and sellers. Thank you

7 de maio de 2021

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