My son had a simple no-fault claim (the other student party drove into his parked car at college and accepted fault straight away). Sonos referred us to ALS and the claim was quickly put into motion.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I got rear ended sat at the lights while sat on my scooter.passed all my details and information on to Jenny who was super helpful and efficient.within 1 day was contacted by Cheryl,who fully explai... Ver mais
A empresa respondeu
I spoke to Auto Logistic Solutions Ltd who took away all the hassle from myself having to claim on my own insurance and claimed everything from the other parties insurance company. From start to finis... Ver mais
A empresa respondeu
Would not reccomend this service at all,poor communication had accident end of February still haven't had repairs done. Finally arranged for local garage to submit a quote and taken a week for enginee... Ver mais
Detalhes da empresa
Escrito pela empresa
An industry leading accident management company, dedicated to helping people who have be involved in road traffic accidents. We specialise in credit hire and credit repair, ensuring that people who are not at fault for a road traffic accident remain mobile and be put back into their pre-accident position as quickly and as hassle free as possible. Our customers benefit from having a dedicated claims expert on hand to arrange everything, transportation whilst their car is off the road and no excess to pay, all whilst providing industry leading advice throughout the process.
Informações de contato
1 Livsey Street, OL16 1SS, Rochdale, Reino Unido
- 0800 009 3296
- claims@autologistic.co.uk
- autologistic.co.uk
4,5
Excelente
223 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely perfect experience
Absolutely perfect experience, everyone involved was so professional and I would definitely use them again and recommend them to everyone
28 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hi Paul
Thank you for taking the time to give us this amazing review, we really appreciate it when people let us know we have done well.
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
Resposta da Auto Logistic Solutions Ltd
Thank you for taking the time to give us this amazing review, we realy appreciate it.
I have passed this on to the team who have dealt with your case.
Thanks again.
ALS Team
Absolutely different class for me…
Absolutely different class for me arranged everything looked after my worries answered every question and received quick payout can't recommend them enough
5 de maio de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Jay R
Firstly thank you for taking the time to give us this amazing review.
I am however struggling to match your name on trustpilot to a case.
Please could you email. data@autologistic.co.uk just saying "That review was me", so i can add it and link it to your case.
Thanks Again. ALS Team
Thorough professionalism
Thorough professionalism. No problem at all in the claim. From start to finish, never ever i felt like this wont work. It took just 10 days to get my car fully done , the lorry driver who damaged my car with a burst tyre, damaged bumper and damaged door. This claim by ALS was perfect in all sense. Great job. Fully recommend.
30 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Good Afternoon!
Thank you for giving us this amazing review, we really appreciate it when people let us know that we have performed to an expected standard.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Very good experience
I made great experience.i am very satisfied for this service
30 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Singh,
Thank you for taking the time to give us this good review.
I have passed this on to the team who have dealt with your case.
Thanks Again.
ALS Team.
Brilliant experience with this company…
Brilliant experience with this company - had a crash that was not my fault and with working away I was worried my travel would be disrupted. Phone call was received within an hour of the crash, and the courtesy car was dropped off the same day.
Really easy process from start to finish and the work completed to my car has been done to a brilliant standard. I haven’t been disrupted once and the whole process didn’t cost me a thing or affect my insurance.
Thank you
28 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Abby,
Thank you for taking the time to give us this amazing review! We are glad to hear that you found our service a really easy process from start to finish.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
6* service aftersomeone crashed into my car
After someone crashed into my car on Tesco carpark and left without leaving any details, I was distraught that I would be left with the bill to repair my car when it wasn't my fault, I wasn't in the car at the time, after doing a lot of digging and thankfully there were witnesses who had video footage, I managed to finally get my car repaired.
Many thanks to Auto Logistic Solutions, who BodyTech (who carried out the repairs recommended).
They saved me so much stress by handling everything, they managed to get the person who crashed into mine to pay through their insurance (finally).
Auto Logistic Solutions were fantastic, and even gave me a hire car so I could still pick the children up from school and look after my elderly relatives (hospital appointments etc).
Thanks so much for keeping me informed all the way through and putting my mind at ease.
Brilliant service from all the staff involved 6*
2 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Debz,
Thanks again for taking the time to give us such an amazing review!
Everyone here at ALS really appreciate it when people let us know when we have done well!
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Thanks to a professional experienced…
Thanks to a professional experienced team my stress of a crash and dealing with insurance claims and hostile therd parties was mad simple. One call to auto logistic solutions ltd and thay handled everything. Thanks guys.
3 de abril de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Kiley,
Thank you for taking the time to give us this glowing review! We really appreciate it when clients let us know we have done well.
I have passed this on to the team who have dealt with your case.
Thanks Again.
ALS Team
Excellent company
A great company who assisted when my car was damaged by someone unwilling to give insurance details. Their employee Hayley was very helpful throughout the whole process, From coordinating the repair to provision of a courtesy car. Can't recommend enough.
11 de março de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Ruth,
Thank you for taking the time to give us this great review. It always good to hear that our staff have performed well throughout cases.
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
A car accident made less stressful by A.L.S
A delivery driver drove in to the front of my car causing substantial damage. A.L.S managed the claim off the third party's insurance and supplied me with a replacement hire car. You have to supply a lot of information but its worth it. A.L.S did all the mediation with the insurance company and kept me informed of the progress.
1 de março de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Wayne,
Thank you for taking the time to give us this amazing review. We always love to hear that we have done well. I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
The company were great from start to…
The company were great from start to finish dealing with every aspect of my case.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hi Gary,
Thanks for taking the time to review out service.
We are glad to see that you are happy with it.
I have passed this review onto the team who have dealt with your case.
Thanks Again
ALS Team
My Experience white Auto Loggistic
I had a minor accident which was not my fault was given auto logistic number they sorted it all out got a curtis car i had no worry’s at all highly satisfied whit there servi ce. Mrs H Southerington
25 de novembro de 2024
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Hazel,
Thank you for taking the time to give us this great review. We really apreciate it.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Exceptional service from start to…
Exceptional service from start to finish, literally sorted everything out with great communication along the way.
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Nathan,
Thank you for taking the time to give us this amazing review.
We are glad to hear that everything was sorted on your case and we really appreciate it when people let us know that we have done well.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
They made everything easy but issues with payment
They made everything easy, took the hassle out of the whole thing and I would want to write a 5 star review. However, I felt rushed to accept an interm payment for my car, and I am still owed 400 odd pounds. They say they can only chase this from the other side via email and basically now ive accepted the interim payment I feel the rest of the payment has been forgotten about and I won't get that money :(
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Thank you for your review Mrs Ahmed.
I am sorry that you are concerned about the outstanding £400.00.
As previously explained, this has arisen from the defendant insurers releasing part payment of your claim on the basis of the first engineer’s report and failing to note the amended figures on the second engineer’s report.
In fairness to the insurers, they do work through matters in chronological order and have a substantive backlog and so it is possible that they may not have come across the second engineer’s report to date.
Please rest assured however, that your claim remains open with our recoveries department and they are continuing to chase the balance on your behalf at every available juncture.
Your case has not been closed, the balance is being actively chased and will be reimbursed to you immediately upon receipt and you have very much not been forgotten.
All very straight forward
All very straight forward, no problems..
9 de fevereiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Victor Evans.
Thank you for taking the time to give us this 5 star review. It is very much appreciated.
I have forwarded this review on to the team who have dealt with your case.
Thanks Again,
ALS Team
Auto logistics made the difference when…
Auto logistics made the difference when my car was damaged by third party and non fault
They arranged the courtesy car which was a match for my own vehicle and the repairs were carried out to the highest standards by a trusted body shop repair agent
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Alan,
Thank you for taking the time to give us this amazing review! We are glad to hear of you positive experience.
We very much appreciate reviews like this and I have passed the review on to the team who have dealt with your case.
Thanks Again.
ALS Team
Brilliant service and made my life easy. Huge thank you
From the moment my friend put me in touch with ALS, the whole team and handler did everything for me so efficiently. Arranged a replacement PCO car so I could get back on the road so I don’t lose any income as a taxi driver. I am absolutely happy with the way everything was handled to my payout. Definitely recommend them if you have been a victim of an accident which is non fault. A big thank you to the team at ALS
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Jamanul
Thank you for taking the time to give us this amazing review!
We are glad to hear that everything has gone well for you and you havent lost any income.
I have passed this review on to the team who have dealt with your case.
Thanks Again,
ALS Team
An amazing company,the best job done on…
An amazing company,the best job done on my car great help and very well managed 5 star ratings
29 de novembro de 2024
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hi Ersen
Thank you for the lovely review, I have passed this on to the team who have dealt with your case.
ALS Team
Great people to deal with
Great people to deal with. Took away all the worries and stress, I would recommend yj most highly.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Mr Dawkins,
Thank you for taking the time to give us a great review!
We are happy to hear of your positive experience with us and we are glad to have relieved you of worries and stress.
I have forwarded this review on to the team who have dealt with your case.
Thanks Again ALS Team
My non fault accident
Everything was sorted out quite quickly, didn't have to speak to insurance company at all, car was repaired at the garage of my choice, top job.
12 de novembro de 2024
Avaliação não solicitada
Resposta da Auto Logistic Solutions Ltd
Hello Stephen,
Thank you for taking the time to give us a great review. We are glad to hear that everything went along quickly!
I have passed this review on to the team who have dealt with your case.
Thanks Again
Merry Christmas.
ALS Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.