"Will Fit Your Vehicle" only means it will be compatible and is not a direct replacement of the OEM component. They will use this as an excuse to not honour any guarantee the part has should it fail.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver mais
A empresa respondeu
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver mais
A empresa respondeu
Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Informações de contato
Reino Unido
- trust@autopartspro.co.uk
- autopartspro.co.uk
3,5
Bom
313 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Made an order online was no problem…
Made an order online was no problem with taking my money and speaking to me whilst the order was placed and sent out, as soon as my order came 2 parts were missing out of the 4 i ordered, got intouch was told would be replied to within the next day and this was 5 days ago and still waiting with no reply no nothing, do not spend your money on this site they are scammers and not even based in the UK if you look.
So after being intouch with them they tried to say it was only 1 item when i proved it was 4 items not 1 then i was asked to send photos of my order to prove it was wrong and i was missing 2 of the 4 parts, then they agreed it was wrong, having done so now my only option is to send the items back for them to be 'examined' and i will be given a refund or new parts? No option for me to get the other 2 items which were missing from my order lol? Complete shambles.
AVOID AT ALL COSTS.
9 de fevereiro de 2022
Avaliação não solicitada
Resposta da Autopartspro - Great Britain
Dear Mr Perison,
We bring you our sincerest apologies for the inconvenience caused.
Please provide us with the order/customer ID number so we will get back to you as soon as possible to resolve the issue promptly.
Best Regards,
Your Autopartspro Team.
Resposta da Autopartspro - Great Britain
Good afternoon, Anne !
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro team
The product I wouldn’t say it’s to the…
The product I wouldn’t say it’s to the highest of standards. And waited some 12 days for delivery with no estimated delivery date. The gls tracking service just said in transit for 9 of the 11 days. I had to phone the company and it’s gave an estimated date of arrival.
20 de janeiro de 2022
Resposta da Autopartspro - Great Britain
Dear William Harris,
Thank you for your feedback.
We are always happy to see honest feedback.
Our quality control team will contact you in shortest terms in order to specify what was wrong with the quality of the part and specify delivery issue.
Best regards,
Autopartspro Team
Resposta da Autopartspro - Great Britain
Dear Alan Everall,
Thank you for your positive review.
It's very important for us to know you're satisfied with our services.
Best regards,
AutoPartsPro team
Excellent service and brilliant parts
Excellent service and brilliant parts
. Easy to understand ordering system .
30 de dezembro de 2021
Resposta da Autopartspro - Great Britain
Dear Mr D R Proctor,
Thank you! We are pleased to know that you found our website simple and easy to navigate, and we are even happier to know that everything went smoothly during your purchase.
Best regards,
Autopartspro Team
Resposta da Autopartspro - Great Britain
Hi, Robinson !
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro team
Resposta da Autopartspro - Great Britain
Dear Alan Price,
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Your Autopartspro Team.
Dishonest
Dishonest, the website is a co.uk site when really they are AUTODOC based in Germany (Look at their reviews as well). They advertise "Super speedy service" I am still waiting five working days later! I emailed them and the excuse given "this delay it was caused by recent political and pandemic restrictions in UK" The UK parted with the EU two years ago and the pandemic has been running for two years, not exactly "recent" I have no issues dealing with other countries in and out of the EU. Avoid avoid avoid. Customer care this is the order 57971700 have a look and start conducting your business properly.
8 de dezembro de 2021
Avaliação não solicitada
Resposta da Autopartspro - Great Britain
Dear Ben,
We are sorry for the inconvenience.
The information about our company and partnership with AUTODOC is transparent and you can find it on the website: https://www.autopartspro.co.uk/company
Our quality control manager will contact you in the shortest terms in order to specify the issue and find an appropriate solution.
Best Regards,
Your Autopartspro Team.
Resposta da Autopartspro - Great Britain
Dear Justin Howard,
Thank you so much for rating us 5 stars. Glad to be of service.
Best regards,
Autopartspro Team
Very quick and efficient response and…
Very quick and efficient response and service.
7 de dezembro de 2021
Resposta da Autopartspro - Great Britain
Dear Customer,
Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have had a positive experience of cooperation with us.
We wish you good luck on any road.
Best regards,
Your Autopartspro Team.
5 stars deserved.
5 stars deserved.
Perfect service ., thanks
15 de novembro de 2021
Avaliação não solicitada
Resposta da Autopartspro - Great Britain
Dear Thomas,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best Regards,
Autopartspro Team
Quick delivery on obscure parts that…
Quick delivery on obscure parts that other suppliers could not get their hands on, well packaged and fair prices. Very pleased with my purchase. Will use again.
8 de novembro de 2021
Resposta da Autopartspro - Great Britain
Dear Mike,
We really appreciate you taking the time to leave us a 5 star review, thank you.
Best regards,
Autopartspro Team
Very good and professional service 👍.
Very good and professional service 👍.
Thank you .
4 de novembro de 2021
Resposta da Autopartspro - Great Britain
Dear Domagalski Marek,
Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.
Best Regards,
Autopartspro Team
Resposta da Autopartspro - Great Britain
Dear Mr. L. Purkiss,
Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.
Best Regards,
Autopartspro Team
Informative and able to supply uncommon parts
Always have the parts I need and with good communications and reliable delivery what's not to like!!
14 de outubro de 2021
Resposta da Autopartspro - Great Britain
Dear Mr Stuart Grossart,
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro team
happy with the service
13 de outubro de 2021
Resposta da Autopartspro - Great Britain
Dear Stewart reid,
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro team
Thank you for the pump it fit and works…
Thank you for the pump it fit and works perfectly,very happy customer.
Will order again as delivery was very fast and spot on.
Thank you very much Autoparts pro.
12 de outubro de 2021
Resposta da Autopartspro - Great Britain
Dear Ms Lyne,
Thank you for your kind feedback.
We're deeply happy to know you're satisfied with our services.
Best regards,
Autopartspro team
Highly recommended
Highly recommended. Excellent service. Easy to order, and fast delivery from Germany to UK. Parts arrived well-packaged. Great value. Would definitely order from this company again.
4 de outubro de 2021
Resposta da Autopartspro - Great Britain
Dear Deborah Bowen,
It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review.
We look forward to seeing you in our online store.
Best Regards,
Autopartspro Team
No worries from first email
Not a problem from first contact till my order landed on my doorstep. Tracked my parcel all the way and that was the first time I had attempted to track anything. Parcelforce bang on the time they gave me. So no complaints cheers 👍Sorry lads just one small error yous have got my name wrong way round it's James Ryan haha 😉
29 de setembro de 2021
Resposta da Autopartspro - Great Britain
Dear Ryan James,
Thank you for your kind feedback.
We're happy to know you're satisfied with our services.
Best regards,
AutoPartsPro team
Resposta da Autopartspro - Great Britain
Dear Shakeel Jaumdally,
Thank you for choosing our store!
Glad to be of service.
Best regards,
Autopartspro team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.