autovia.it - Palermo Aeroporto Avaliações 

Gentilezza e professionalità del signor Gianni sono il miglior biglietto da visita di AutoVia all'aeroporto di Palermo. Consigliato vivamente!

All'inizio buona esperienza, poi, a distanza di circa un mese dalla fine del noleggio mi sono ritrovato un addebito sulla carta di credito che non doveva esserci, ho scritto 3 mail ma non mi hanno mai risposto. Comportamento scorretto, non consiglio questa agenzia di noleggio.

Good service at the counter, special thanks to Nina who served us

Très bon accueil par l'agent sur place au guichet de l'aéroport. S'adapte aux situations et flexibilité.

It's the second time that we rent a car from this company, and this is a second very good experience.
When we gave back the car, we just had 1 problem regarding the lack of fuel. The person from Autovia told us that we can go out from the parking and refuel the car, what we did. The problem was on the fuel station, the pistolet had a problem and shown that the car was full even if it was not the case.
After coming back to the airport parking, everything was alright, no bad suprise, no additional fees.
The personnel is very nice, without stress and responding all our questions.
I will still recommand this company !

Gentili, disponibili e veloci. Mi hanno consentito di restituire la vettura in un luogo diverso dal ritiro senza costi aggiuntivi. La vettura che mi hanno dato era nuova, e le coperture che ho acquistato da loro erano complete. Anche la restituzione della cauzione è avvenuta velocemente.

A very positive experience renting from Autovia. The staff were friendly and explained everything I needed to know. When I made the booking, I chose not to add any extra insurance, but at the counter I decided to upgrade to full coverage. It did increase the rental cost quite a bit, but it was not presented as a surprise. Traffic can be challenging, and for us it was worth the peace of mind of not having to worry about any scratches or dents on the car, big or small.
Autovia’s office is located inside the terminal, which is a major advantage, and their parking area is shared with most of the other rental car companies. We had booked a VW T-Cross but instead received a brand-new Nissan Qashqai, which was perfectly fine with us.

Bjr. Voiture louée à Palerme. Voiture neuve. Rien à dire .
Arrivés un dimanche. Difficile de trouver le point de récupération (non indiqué) par le minibus qui vous emmène à l'agence à 15 min de l'aéroport.
Le loueur nous demande de le rappeler la veille de dépôt de la voiture soit le samedi pour explications sur le lieu de remise des clefs du VL à l'aéroport à 6h30. Pourquoi ne pas donner l'info alors que nous sommes présentiel?!!!!!
Le samedi l'interlocutrice insiste sur le fait que l'agence est fermée, que nous devons prendre un taxi à nos frais ou attendre 8hoo que le minibus nous achemine.
Ceci n'était pas entendu en ce sens au départ. Il était question de laisser le VL à l'aéroport.
Sèche, n'entend pas ce qui était convenu avec son collègue.
Aucun consensus.
60 euros de taxi du coup.

Puntualità nella consegna consigli adeguati e cortesia di tutto il personale

Organizzazione, puntualità e professionalità degli operatori !
A proposito un Grazie Claudia e Davide.

Nic než zlodějna!!!!!
Auto jme vrátili v pořádku, neměli jsme žádnou kolizi a bylo zaparkované v parkovacím domu, přesto po intenzivním hledání našli mikroďůlek, který ani při běžném ohledání nejde vidět. Naúčtovali nám navíc 370 eur
Nedoporučuji

Personale cordiale e preparato cercando di fare perdere meno tempo possibile e rispondendo ad ogni mia esigenza

Personale gentile e disponibile

Devo dire che sono rimasto molto soddisfatto sia dal personale competente ed gentile e puntuale

Coryesia professionalita'

Skvělí,příjemný,ochotný a důvěryhodný personál ,se vším poradí a vyřídí za vás ,mohu doporučit více jak na 100%

Molto efficiente, cordiale e disponibile Claudia,la persona che ci ha accolti e comunque tutto lo staff, complimenti a tutti

Great Service, no Problems and a Solution for every inconvenience.

Very helpful and professional personal, answered on my all questions, can’t complain at all. Pick up from the airport in Palermo was relatively quick and drop off to the airport was immediate.
The only thing what I would recommend to others if someone wish to rent an automatic transmission car, please do it in advance and contact Autovia and ask them to reserve a decent car for you, otherwise probably you will get only MG small car which is ok for the city, but if you are planning to do a road trip like me, it’s not the best option.
Another recommendation would be to go for your reservation via Sunny Cars, it’s slightly more expensive but completely hassle free.

Le persone e la loro cortesia fanno la differenza..ho già fatto altri noleggi con voi e sono sempre stato soddisfatto.. grazie mille e alla prossima 😉