I claim that all the comments that has 5 stars here are fake by company representatives who still work in company to fool people around using fake email ids. Disgusting company never replies a single... Ver mais
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Veja o que dizem as avaliações
They had issues before But now the customer service is always available . A bit expesive but if you book ahead you get better prices .
Amazing service ! Great customer service and helpful agents whenever you need help are available 24/7 through phone and chat
After 2 month of using the platform, I can say my experience has been very positive given trial and error! Affordable, reliable and good support team there 24/7 to assist you with any concern... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Autzu is a drivesharing platform offering versatile hourly and daily electric vehicle rentals for ride-sharing or food delivery services. Our fleet of well-maintained, clean vehicles are always prepared for your needs. Hourly rental fees start from $7/hour. We are a forward-thinking mobility technology company dedicated to creating a sustainable, efficient, and accessible transportation system for all. We develop and deploy cutting-edge technology for electric autonomous vehicles, providing necessary charging and maintenance infrastructure, and maximizing the utilization of vehicles through multiple dispatching platforms. Our innovative solutions aim to revolutionize urban mobility, reduce carbon emissions, and improve the quality of life in cities worldwide.
Informações de contato
1161 Mission st, 94103, San Francisco, Estados Unidos
- media@autzu.com
- autzu.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exquisite Service
The customer service crew is absolutely phenomenal.All the girls that work there are truly the example of top class customer service .

Resposta da Autzu
Autzu
After 2 month of using the platform, I can say my experience has been very positive given trial and error!
Affordable, reliable and good support team there 24/7 to assist you with any concerns you may have. Since I started I’ve put together a work schedule that works for me, accommodated by Autzu.
I highly recommend this platform for any Uber driver looking for an alternative to the normal car rental process!
There’s nothing but upside if you have a hustle mentality and want a simple way to make a profit, you pay as you go and rack up the profit at the same time.
Give it try!

Resposta da Autzu
Autzu Dirty Mafia
At Autzu it’s 141.225 day for the rental plus another 40 to charge the car. You’re in the hole $181 before you make a dollar.
$988.75 for the week before you make a dollar not including charging fees which is $280 for the week.
$1268 for one week of rental with charging fees. You will also be charged 0.45 a minute if you return the car late.
If you have a credit card or 1000 deposit that will be returned to you, go with another company through Uber or Hertz, they charge $499 a week for a Tesla, not what Autzu is charging. Autzu is for people that don’t have credit cards and desperate.

Resposta da Autzu
They will take all your money and leave…
They will take all your money and leave you with nothing...RUN! I booked for 24hrs, at $125 +tax, when I checked my email my rent came out my account Dec 1, 2023 and made it $50 short for Autzu's withdrawal. By the time I deposited the $50 back into my account I was already 30 minutes into my booking. Autzu took $141.30 out of my account then canceled the rental car and told me their cancelation fee is 100% of the booking fee. The lady let me know they have cars still available that I pay $141.30 again and book! RUN 🏃♀️ 🏃♂️

Resposta da Autzu
Unfairly charge poor uber driver
Autzu is very bad rideshare providing company at uber platform. It's reasonable to start renting their car for uber . But you do not make money . You loose money at the end . They are very unfair with poor uber driver . They overcharge driver most of the time and never admit their mistake . They have lack of communication with uber . All mistakes they blame driver and rip off driver with overcharge . I had recent bad experience with them its not worth to rent vehicle gor uber . They are not fair with their driver and rude .

Resposta da Autzu
Rip off charge you on the fine print
Rip off charge you on the fine print. Bad experience do not recommend it at all.

Resposta da Autzu
Run far away
First off, Uber Driver service have the worst customer service then came along Autzu who decided to piggyback on Uber to provide rental cars for Uber drivers. The problem with Autzu it’s a carbon copy of Uber. It’s like a perfect marriage between Autzu and Uber. Two of the worst get together decided to make people life hell.
To me, it appears their app built by the same developers, supported by the same customer service agents. Everything feels and sound the same. It’s even quack the same. I booked for rentals month in advanced, every day just two hours before my pickup time, my rental reservation get cancelled and I get text messages followed by phone calls from agents with lies after lies like System glitch, Uber dealing with huge backlogs not updating our vehicles on time, your booking will continued to be cancelled since you are new driver, and your active vehicle threshold less than 21% until you reach more than 40% threshold of active / available vehicles. Total BS. Stay away from both Autzu and Uber, find something else better do. In fact, considering all this, flipping a burger at a burger joint ain’t that bad. Bunch of offshore liars.

Resposta da Autzu
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