Avail  Avaliações 394

O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I paid $60 to promote my rental through Avail. 9 days later, I closed my account because the leads generated through Avail were not responding, and I found a tenant through another website. I... Ver mais

Avaliado com 3 de um total de 5 estrelas

Avail is a good basic tool but lacks a commmitment/history to improving the product. Lacking: 1. Seperate linked bank accts for Security Deposits (SD) vs Rents (add payment get reported on 1099 w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Avail makes tracking rent payments a breeze, and send out automatic late payment notices. Easy to screen potential tenants and removes a lot of the headache a small rental business owner may face. Ha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Manutenção de propriedades
  3. Empresa de Software

Escrito pela empresa

Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

394 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well worth the cost

Always surprised at how quick I can get a live person on the phone to help me figure things out so far I have gotten great tennis who pay on time and are taken care of my properties by using the background checks and tools available through avail none of this to even mention how convenient it is to list all my properties with a push of a button

2 de julho de 2025
logotipo da Avail

Resposta da Avail

Hi Gregory,

Thank you so much for your thoughtful review! We’re truly glad to hear how helpful it’s been to connect with a real person quickly and that our tools—like background checks and easy listing features—have supported your success. It’s wonderful to know you’ve found great tenants and peace of mind through Avail. We’re here to make things simpler and more efficient for landlords of all experience levels, and your feedback means a lot. Don’t hesitate to reach out anytime—we’re always happy to help!

Avaliado com 5 de um total de 5 estrelas

Very helpful!

Very helpful!

2 de julho de 2025
logotipo da Avail

Resposta da Avail

Hey Raymond,

Thanks so much for the five stars! It’s great to know you had a positive experience. Don’t hesitate to reach out if there’s anything we can help with in the future!

Avaliado com 5 de um total de 5 estrelas

The team member was able to fix my…

The team member was able to fix my mistake easily and he was very polite

1 de julho de 2025
logotipo da Avail

Resposta da Avail

Hi Cindy,

We really appreciate you taking the time to share your experience! Mistakes happen, and we’re so glad to hear our team member handled it with care and professionalism. It’s great to know everything was sorted out smoothly. If you ever need anything moving forward, don’t hesitate to reach out!

Avaliado com 2 de um total de 5 estrelas

I am used to the reports having at…

I am used to the reports having at least 2 to 3 previous addresses. Current ll is not always your best resource.

5 de julho de 2025
logotipo da Avail

Resposta da Avail

Hi M. Jean,

Thanks for the feedback! You bring up a great point—previous addresses can add valuable context when evaluating a tenant’s history, and we completely understand how useful that insight can be. The screening reports we provide come directly from TransUnion, so if you're not seeing 2–3 past addresses, there could be a variety of reasons. It could simply mean the applicant hasn’t lived at that many places yet. That said, we agree that having a more complete picture is ideal, and we’re always looking for ways to improve. Your input helps guide those efforts, and we truly appreciate you taking the time to share it!

Avaliado com 5 de um total de 5 estrelas

The site is user friendly for both…

The site is user friendly for both landlords and prospective tenants

25 de junho de 2025
logotipo da Avail

Resposta da Avail

Hey Melissa,

Thanks for sharing your feedback! We’re really glad to hear the site works well for both landlords and tenants! Making the experience simple and intuitive for everyone is a top priority for us. If you ever have questions or feedback, just let us know—we’re always happy to help!

Avaliado com 5 de um total de 5 estrelas

Avail is a great platform

Avail is a great platform. It made it very easy to close the deal with our Lessor.

3 de julho de 2025
logotipo da Avail

Resposta da Avail

Hi Steve,

We really appreciate you sharing your experience! It’s awesome to hear our platform helped make closing the deal with your lessor so simple. We’re all about making the process smooth and easy for you. If you need anything else, just give us a shout!

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

28 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Debbie,

Thanks for taking the time to share your thoughts! We’re so excited to hear you had a great experience with our customer service. Delivering that level of care is our goal, and knowing we succeeded means a lot to us! Don’t hesitate to reach out if there’s anything else we can do for you!

Avaliado com 5 de um total de 5 estrelas

I always find the staff friendly and…

I always find the staff friendly and helpful

27 de junho de 2025
logotipo da Avail

Resposta da Avail

Hey Heidi,

Thanks so much for sharing your wonderful feedback! We're genuinely thrilled you always find our staff friendly and helpful. Knowing we're consistently hitting the mark for you truly makes our day here! We’re always here to help whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Satisfied

Thanks for being a part of my moving process.

26 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Vince,

Thank you for taking the time to leave a review! We truly appreciate you letting us be part of your moving journey. We’re happy to support you every step of the way and wish you all the best in your new place. If you ever need anything else, just reach out!

Avaliado com 5 de um total de 5 estrelas

Handles all aspects of Landlord…

Handles all aspects of Landlord management. Used others, Avail.co by far is the best.

2 de julho de 2025
logotipo da Avail

Resposta da Avail

Hey Joe,

Thanks so much for the wonderful feedback! We're thrilled to hear that our platform has made managing your rental property easier and more efficient. It means a lot to know that, after trying others, you’ve found our service to be the best! We’re here to support you every step of the way, and we're glad to have you as part of the Avail community!

Avaliado com 5 de um total de 5 estrelas

Perfect

Helpful answering questions
Polite

30 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Judith,

Thanks for the great feedback! We're so glad to hear that our team was both helpful and polite while answering your questions. Making sure you feel supported and well taken care of is always our priority. Don’t hesitate to reach out if there’s anything else we can do for you!

Avaliado com 5 de um total de 5 estrelas

Your staff was available to walk me…

Your staff was available to walk me through the lease preparation.

23 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Robert,

Thank you for your kind feedback! We're glad to hear our staff was available and able to assist you through the lease preparation process. Providing clear guidance and support is very important to us, and we're happy it made a positive difference for you. Please don’t hesitate to reach out if you need any further assistance!

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

27 de junho de 2025
logotipo da Avail

Resposta da Avail

Hey Jesus,

We appreciate the five stars—thank you! If there’s ever anything we can help with, just give us a shout!

Avaliado com 5 de um total de 5 estrelas

Somebody answers the phone and is well…

Somebody answers the phone and is well briefed. Problems get resolved

20 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Jeffrey,

We appreciate you taking the time to share this! It’s great to know our team is informed and ready to help whenever you need. Resolving problems quickly is what we’re all about—thanks for being a part of the Avail community!

Avaliado com 2 de um total de 5 estrelas

$9 per month for lease addendum

Wanted to do a new lease with avail and add an addendum that says if the leasee loses the keys and fob to the condo the leasee pays to have them replaced. For this one paragraph avail wants to charge me not once but $9 every month.

This should/could actually be part of of standard
lease since since this situation is not all that unusual.

23 de junho de 2025
logotipo da Avail

Resposta da Avail

Hey Howard,

Thanks for sharing your thoughts—we truly appreciate the feedback! We understand how important it is to include specific terms like key and fob replacement in your lease, and you’re right, it’s a common scenario. While custom clauses are currently available with our upgraded Unlimited Plus Plan, your suggestion to make this a free standard feature on the Unlimited Plan is a thoughtful one, and we’ve shared it with our product team for future consideration. If you have any questions or need help exploring options within your lease, our support team is always happy to assist!

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent
I really like your prompt service

25 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Phuong,

Thank you for taking the time to share your feedback! We’re so happy to hear you’ve been pleased with the quick service. It’s great to know we’ve been able to meet your expectations—we’re always here if you need anything!

Avaliado com 5 de um total de 5 estrelas

Great experience.

Great experience.

19 de junho de 2025
logotipo da Avail

Resposta da Avail

Hey Sara,

Thanks so much for sharing the kind words! We're thrilled to hear you had a great experience. We're always here if you need anything down the road!

Avaliado com 5 de um total de 5 estrelas

Pleased with my experience

Pleased with my experience. However my posting did not conform with my postings request to start 5 July 25!

19 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Bradford,

Thanks for your feedback—we’re glad to hear you were pleased with the overall experience! That said, we definitely want your listing details to be spot-on. If the start date didn’t match what you requested, our support team would be happy to help sort it out. Just let us know—we’re here to make it right!

Avaliado com 5 de um total de 5 estrelas

Helpful knowledgeable efficient

Helpful knowledgeable efficient

18 de junho de 2025
logotipo da Avail

Resposta da Avail

Hi Bobby,

Thanks for the great feedback! We're so glad to hear you had a smooth and helpful experience. Being efficient and informed is what we strive for—let us know if you need anything moving forward!

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