AyiConnect Concierge Avaliações 

144
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been using this service for quite a few years and the concierge service is always responsive and accommodating. They were always able to find a great fit for our needs. Thank you!🙏

Avaliado com 5 de um total de 5 estrelas

5th time using Concierge to find care for my mom, who unfortunately has Alzheimer’s. They helped us find a nighttime caregiver who also helps on weekends. It’s made a huge difference in our schedule a... Ver mais

Avaliado com 5 de um total de 5 estrelas

女士们先生们,大家好!我和你们说个事;就是我要告诉大家AyiConnection中介公司是一个非常可靠信得过的一个平台,让大家有需求和求职就来找她们吧。 我首先向大家介绍我自己的亲身经历和接受到的帮助,真的非常给力。我每次的求职需求都得到了满意的推荐帮助,尤其是责任人李玟小姐,她为人友善平易近人,热情的接待和高尚的品格对待每个需求者,让大家的到了方便和优质的服务。并且找到了很好的工作项目,我来到... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We found a really good nanny on here. She is nice and helpful. She has a lot of experience of taking care of kids, and my kids love her. We have a good relationship. This app is very convenient and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de talentos

Escrito pela empresa

At AyiConnect, we get it. From personal experience, we understand how difficult it is to connect with helpers who can provide good quality of care and speak in a specific language to authentically address your family’s needs. This includes teaching your child a second language, understanding the needs of your elderly parents in their native language, or simply getting someone to help around the house who also share your heritage or similar cultural values. AyiConnect helps to solve this issue by offering families with specific language needs the chance to connect to reliable helpers that can meet their child care, senior care, domestic care, and learning needs across several major US cities. Our mission is to help families obtain affordable quality help while providing stable job opportunities to skilled, yet under-resourced helpers. We have proudly created a culturally innovative platform that is committed to serving families and making jobs accessible to helpers from all backgrounds. We fully embrace cultural differences, as our network of families and helpers continues to grow more diverse. Customer feedback and satisfaction is extremely important to us. The continued safety and privacy of you and your family throughout the process are our priority. Our platform is fully insured and built with an underlying technology to detect users that do not align with our values. Whether you go through our self-service or concierge, we promise to deliver the best we can. We pledge part of our revenue to go towards supporting the cause of the AAPI community. For the best user experience, please download our iOS and Android apps.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

144 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(144)

3 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This is scam

This is scam, they ask you to subscribe in order to connect with applicant, I subscribed with my credit card, then they asked me to verify and upload my ID. After they have my credit card info and ID. I got notification that I am verified but when I tried to connect with applicant, it asked me to subscribe to Elite membership again. I tried to cancel
and ask for refund, they will NOT give you refund even though they didn’t deliver anything as they promised in there subscription. Do not subscribe!! Terrible experience.

28 de agosto de 2022
Avaliação não solicitada
logotipo da AyiConnect Concierge

Resposta da AyiConnect Concierge

Ellie Ren - sorry to hear that you have had a negative experience with us.

We have been working with you actively through our email support and issued you the refund over the weekend. A few things to clarify:

1. Aside from our free membership, we have two tiers of subscription for premium users: about $6/ month for premium and $11/month for elite. We believe the pricing is fair to enable our families to find a fit for their loved ones, while allowing us to sustain our business.
2. The elite group of helpers have gone through a more extensive vetting process, but we will do a better job to be clear which helpers are elite. Additionally, we upgraded your account in an attempt trying to work with you. You should have been able to connect with them in the app.
3. We take safety and security very seriously; ID verification is one of our security measures to ensure the safety of our users.
4. We also shared that the minimal wage for your live-in 7-day position should not be at $5-6/hr. This isn’t able to give the helpers a fair living. We had recommend you to raise your hourly rate in order to generate more interests.

Overall, we appreciate your giving us a try. Sorry, it did not work out. Best of luck to you.

Sincerely,
The AyiConnect Team

Avaliado com 5 de um total de 5 estrelas

Unicorn nanny found!

Ava, Mike and their team helped us find a "unicorn" nanny. Fluent in both English and Mandarin. Could work two hours in the morning and then a chunk in the afternoon. Experienced, etc etc. We couldn't be more thankful!

18 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Experienced

Experienced, responsive, and found us a great yuesao. I would highly recommend the service.

29 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loved working with AyiConnect to find…

Loved working with AyiConnect to find my live-in nanny, who we absolutely love. She's amazing. The people at AyiConnect are so diligent, thorough, fast and responsive. I've recommended them to several of my friends already and will definitely be using them again in the future for other needs!

26 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

推荐给那些寻找保姆和那些想成为保姆的人

贵公司是个纪律严谨,专业性很强,做事细心,周到负责的公司。为了应聘成功,他们牺牲了自己的休息时间,尤其是Mike先生更是任劳任怨,把公司的利益大于一切的精神,更是值得我们学习,希望有机会继续跟贵公司合作,祝我们合作愉快!祝贵公司生意兴隆!财源广进!

20 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

我很幸运地遇到了Ayi connect

我很幸运地遇到了Ayi connect,这里的工作人员在我找寻工作的自始至终她们都耐心、细致、热情、周到,直至我找到了满意的工作,最衷心地感谢阿姨网站所有的工作人员,谢谢您们的辛勤付出,有你们真好!

22 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice agents

Nice agents, efficient work to provide professional service. Strongly recommended.

18 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient, Responsive Service

We engaged AyiConnect to help us find someone in San Francisco to help tutor our children in Mandarin and help with a little cooking and cleaning on a part-time basis. We chose the AyiConnect Elite Match service. At $629 (including card fees), the service was not cheap, but AyiConnect did a good job of screening and finding candidates that satisfied our parameters. Everyone we dealt with there was very responsive. We are very pleased thus far with the Ayi we chose (after interviewing three candidates).

17 de janeiro de 2022

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