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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Wij hebben sloffen besteld. Deze waren prima, maar een maat te groot. Gelijk retour aangemeld, moesten 10 euro betalen voor de retourzending, gedaan en netjes verstuurd. Nu inmiddels de juiste maat bi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Je les ai adoptées et ne porte pratiquement plus que ça depuis que j’ai reçu une première paire en cadeau. Elles sont super confortables et extrêmement respirantes en tout temps et le design est cool.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quicker shipping than I anticipated which was great because I ordered them pretty close to Christmas and wasn't expecting them until after, but they came before! I purchased the men's Sky Wooler and m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fan depuis les début de Baabuk, je constate avec plaisir que chaque nouveau modèle apporte de petites améliorations. Je vis littéralement en Baabuk (oui non pas quand il neige...). J'avoue que c... Ver mais

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Roupas

Informação fornecida por fontes externas variadas

Baabuk is a Swiss footwear brand specializing in natural wool sneakers, slippers, and boots.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

363 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fan depuis les début de Baabuk

Fan depuis les début de Baabuk, je constate avec plaisir que chaque nouveau modèle apporte de petites améliorations. Je vis littéralement en Baabuk (oui non pas quand il neige...).
J'avoue que ce n'est pas désagréable d'être régulièrement complimenté sur mes chaussures, à la fois comfy et stylées : )
Toutes mes relations avec l'équipe sont toujours hyper simples et efficaces, le service impeccable.
Et là... ben c'est le summum: des chaussures avec la laine des moutons de l'UNIL ?? my god... J'adore, elles sont magnifiques et top.

Je recommande vivement pour l'ensemble... design, durabilité, service, prix, éthique et culture... sans hésiter.

31 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

terrific

These are the best slippers I've ever had! Absolutely in love with the quality and ethos of the company; thank you!

10 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love these slippers!

They look good, hold up well and my fear that they would look clunky on was unfounded. I sized up 1/2 to allow for occasional socks, and have had no problem keeping them on either way. I looked for months to find slippers that checked all my boxes:
Sustainable, cruelty free, comfortable and nice looking.
Well done, Baabuk!

28 de janeiro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Baabuk Pomobuk

Weird fit, shoe doesn't really stay attached to your heel. You constantly have the feeling the shoe is falling off.

Be aware of the extra costs when returning, not mentioned on the website very well. Would be better to mention that the shipping costs for returning need to be paid by yourself.

18 de janeiro de 2022
Avaliação não solicitada
logotipo da Baabuk

Resposta da Baabuk

Thanks for your feedback, and I'm sorry the product did not meet your expectations. We offer several return/exchange choice to give customers effective options, however we'll take your feedback under consideration.
I was unable to find you order in our system. If you could, please send me an email at alex@baabuk.com with your order number so I can take a closer look at this. Perhaps our Yves slippers with a higher heel would be a better fit, which could be offered in our standard exchange option.
Thanks!

Avaliado com 5 de um total de 5 estrelas

These are cozy

These are cozy, flat O drop,comfy shoes.The toe box is wide and the sole is excellent.They slip on easily and the soft wool has a nice look.They can take a splash and yet are breathable and moderately warm.

7 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just can't take them off...

Just received my new pair of shoes. There's a major issue with it : I don't want to take them off. They're so cool, I just can't. Think I'm going to have to keep them in bed tonight. No choice.

7 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The customer service is very kind and…

The customer service is very kind and attentive. If you are writing to them from America, the hours might be different and therefore they can answer the other day. But they definitely respond and take good customer care. I liked the quality of products as well.

2 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Estamos encantados de las zapatillas de…

Estamos encantados de las zapatillas de casa. Mi marido las lleva sin calcetines porque dice que son muy calentitas. ¡Yo estoy sorprendida de que siendo así todavía no han empezado a oler! La calidad es buenísima y los colores preciosos. Las recomiendo encarecidamente.

25 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible customer service

Ordered two pairs of shoes. One needed to be returned because of wrong size. Asked them for a simple exchange. Almost three weeks later, I am still waiting to hear from them or to receive the new shoes. NOTHING! No shoes, no refund, no nothing. Horrible customer service. Very disappointed.

18 de novembro de 2021
Avaliação não solicitada
logotipo da Baabuk

Resposta da Baabuk

Hi Bettina, Thanks for your feedback - I'm sorry to hear that you had challenges with our customer service experience. This certainly is not the type of experience that we aim to provide! You'll be receiving an email from our support team shortly with information regarding the status of your exchange. Please accept our apologies for the delay in communication. We'll have this resolved for you shortly.
Best,
Alex

Avaliado com 2 de um total de 5 estrelas

Not a comfortable shoe!

Me and my wife were intrigued the first time we saw the advertisement for these shoes online. We, attended quite a few stores, before we found one that still has them in stock. I assume this is due to manufacturing challenges Baabuk has with shipping from Nepal. However, after trying them on, we noticed the “comfort” part of the advertisement of these shoes is a massive exaggeration. The soles of these shoes are crap. One solid piece with no cushioning to speak of. Which is a true shame, because we were quite ready to purchase these to wear for work, as a blend of fashion but but with the comfort of something like a sports sneaker or slipper, and to support our home canton of Valais, as the true Valaisan we are. Unfortunately we cannot do so at this time. If these sneakers/slippers were considered high fashion, we could accept the level of comfort these shoes provide. I recommend that Baabuk work on making these shoes actually as comfortable as a pair of sports shoes, and we could see ourselves buying a pair in the future if this is the case, and a price markup would even be acceptable for it. But until then, we will not be purchasing anything from Baabuk in the future. We rate these shoes 2 stars because while the shoes are indeed fashionable, the lengths to go through to try them on in listed stores are unacceptable, and they are simply not comfortable shoes to wear. Also the return policy online doesn’t work if we simply don’t like the shoes after we have purchased them.

17 de julho de 2021
Avaliação não solicitada
logotipo da Baabuk

Resposta da Baabuk

Thanks for your feedback, Chase. We're sorry to hear that you did not find our shoes as comfortable as you'd like. We appreciate your feedback which we will take into consideration as we continue to innovate our styles.
In regards to returns, we do accept returns/exchanges within 30 days of purchase for any reason for most products (except customized sneakers or final clearance items). If you have any additional comments or questions, you can reach us directly at info@baabuk.com.

Avaliado com 5 de um total de 5 estrelas

I really love my Baabuk Urban Woolers

I really love my Baabuk Urban Woolers. They are very well made and comfortable. I especially love that they are made with natural latex and wool, and are made in Portugal. I feel like I can trust Baabuk to be making good labor and environmental choices.

11 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comfortable & Stylish!

Quicker shipping than I anticipated which was great because I ordered them pretty close to Christmas and wasn't expecting them until after, but they came before! I purchased the men's Sky Wooler and my husband says they're comfortable and breathable which is nice because his feet tend to run warm. He would like a few more color options (I personally love the blue color combination I got him) and for the toe width to wider. He's had them for ~5 months and they've held up great. I will purchase from Baabuk again.

11 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Baabuk Hausschuhe Mel rutschen beim…

Baabuk Hausschuhe Mel rutschen beim Gehen nach vorne weg, der Fuss hat keinen Halt und man kann damit definitiv nicht laufen!

2 de maio de 2021
Avaliação não solicitada
logotipo da Baabuk

Resposta da Baabuk

Hallo Regine,
vielen Dank für Ihr Kommentar. Es tut uns schrecklich leid, dass Ihnen die Hausschuhe nicht passen.
Wir verstehen Ihre Enttäuschung und da wir immer nach Möglichkeiten suchen, unsere Kunden glücklich zu machen, werden wir Ihre Bewertung bezüglich der Passform für die nächste Produktion berücksichtigen.
Gerne können Sie auch unsere Yves Hausschuhe probieren, da diese hinten in der Ferse höher geschnitten sind und der Fuss somit einen besseren Halt hat.
Wenn Sie weitere Anregungen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.

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