Wij hebben sloffen besteld. Deze waren prima, maar een maat te groot. Gelijk retour aangemeld, moesten 10 euro betalen voor de retourzending, gedaan en netjes verstuurd. Nu inmiddels de juiste maat bi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Wij hebben sloffen besteld. Deze waren prima, maar een maat te groot. Gelijk retour aangemeld, moesten 10 euro betalen voor de retourzending, gedaan en netjes verstuurd. Nu inmiddels de juiste maat bi... Ver mais
A empresa respondeu
Je les ai adoptées et ne porte pratiquement plus que ça depuis que j’ai reçu une première paire en cadeau. Elles sont super confortables et extrêmement respirantes en tout temps et le design est cool.... Ver mais
Quicker shipping than I anticipated which was great because I ordered them pretty close to Christmas and wasn't expecting them until after, but they came before! I purchased the men's Sky Wooler and m... Ver mais
Fan depuis les début de Baabuk, je constate avec plaisir que chaque nouveau modèle apporte de petites améliorations. Je vis littéralement en Baabuk (oui non pas quand il neige...). J'avoue que c... Ver mais
Baabuk is a Swiss footwear brand specializing in natural wool sneakers, slippers, and boots.
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We learned about Baabuk while we were in Switzerland. They are the best house slippers ever. The Pomobuks slide great on the hardwood floors. We each have three pairs now and are giving them as gifts. They make our Covid isolation feel safe and warm.
Keep designing!
Dorothy.
Ich habe mein Paar Baabuks zurückgeschickt, ich hatte den Vergleich zu den Giesswein Merino Runners meines Sohnes und dieser fällt eindeutig für Giesswein aus, das Material von Giesswein bietet viel mehr Halt, die Sohle der Baabuks ist billig. Schick sind die Baabuks durchaus, aber wenn das Preis-Leistungsverhältnis und die Verarbeitung nicht stimmt hilft das wenig.

Resposta da Baabuk
I have been attracted to Baabuk shoes for several months. I also considered other wool shoes. Chad from Baabul was very helpful and answered all of my questions. I was glad to see that Baabuk came In the metric equivalent of half sizes because the other brand only came in whole sizes.
Now my real problem is that I have gout because of a cancer drug that I take and must take to stay alive.With Baabuk,there is no pressure anywhere on either foot. I can wear them all day long with supreme comfort.I also love the no shoelace tie factor because I am 84 and with arthritis makes it difficult to tie shoelaces!
I could not be more pleased and fellow seniors think the shoes look neat.I can hardly wait till summertime when I will wear my shoes without socks! Dr. John Krause
I just received my Sky Woolers. I have a wide foot so I had some concerns before I slipped them on - but they fit beautifully - and the quality of the materials and the build is top notch. This is my first pair of Baabuk’s, but not my last!
Their products are really quality and comfortable and their customer service is incredible Oh and they pay their workers proper compensation - highly recommend this company and their products!
Seit über 3 Wochen warte ich auf meine Lieferung - Kontakt über Telefon klappt nich, da die Nummer nicht vergeben ist...

Resposta da Baabuk
Wunderbar bequeme und pflegeleichte Schuhe!
Superschnelle Lieferung, schöne und hochwertige Produkte.
Tout OK de la part de Baabuk. Moins pour UPS.
Livraison, 1 jour de retard, mais ça c'est UPS le fautif.
UPS indique une date et heure de livraison très large. Exemple: Passage du livreur mardi dans la journée.
Désolé, mais je ne vais pas rester toute la journée à attendre UPS. A améliorer.
Les Baabuk sont TOP à porter! super produit.
I have ordered sneakers from the German website on Black Friday (for non-US readers: in November) with a discount code. Shoes arrived damaged, and ever since, I am spending my days back and forth with customer service. Since the website is in German, I have sent my first emails to Baabuk in German, but received no reply at all. I think they use a customer service provider somewhere on the planet, which would make sense because email replys seem to come from different time zones. Customer service can only be contacted in English, which is not mentioned on the website and can be a problem for some customers.
Customer service is friendly but does not send helpful answers as they have to check with so-called sales team in between messages. Then you have to ask again for results because you won‘t hear back from them. Long story short, it is end of January now, and I am still waiting for a replacement. Now I was told the shoes I have ordered are sold out (but available on the website).
According to other reviews this company should really invest in a better customer service and more customer friendly return and exchange process.
Products seem to be good quality but if something goes wrong you will not want to order again.

Resposta da Baabuk
Slippers are warm, cozy, yummy, delicious and everything in between. The quality and workmanship are first-class. Terrific products and friendly customer service.
This was my first purchase from Baabuk; but it will not be the last!
I’m “spreading the word” to family, friends and co-workers to buy Baabuk!
I hope you order the right size, otherwise you will pay for it.
They will offer you 50% off your NEXT purchase, if you choose to gift your pair, and buy another. (So $200+ for 1 pair essentially). Otherwise, they require you to pay to ship back ($18 in my case) and then will only refund you what you paid, minus the shipping you paid for.
All in - I lost $28 to deal with a horrible company that seems like they have a good product.

Resposta da Baabuk
I have 1 pair of shoes and 2 pairs of.ankle boots and decided to get some slippers with my xmas money , i chose the Pomobuk Slippers as the soles are from recycled material , so liked that idea, my house is pretty cold and feet definitely are your bodies temperature gauge so i feel warm if my feet are warm , these slippers are the nicest pair i have ever owned , my feet are now very cosy and the wool of all the footwear is great as my feet are never too hot.or too cold even when on my feet all day and have fixed my painful feet that i had from bad footwear and being on my feet alot.
Im not sure i could ever buy shoes or slippers from anyone else now, next investment will.maybe be slippers that come up over my ankles or maybe just another pair of the ones i have so i can get a different colour bottom .
Am very happy with all my purchases
Shoes arrived promptly. Love the color and style. But I wish the soles were a bit more forgiving - I didn't find these shoes as comfortable as some other recent purchases.
I recently purchased a pair of shoes for a Christmas gift. One shoe came in with bad stiching. Worried it may not last I asked to have the shoe replaced. I was told they would but I have to pay 37.50 to return the item back to Germany. I have since emailed the company twice trying to resolve the problem and have not heard back. I have to rate the company one star since they are not backing the product.

Resposta da Baabuk
Love the products - they are all as advertised!
Great product, comfortable, durable, reasonably, priced.
Very comfortable shoes, shipping was pretty normal. They aren’t cheap by price but they are unique
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.