Babble & Goose Avaliações 

138
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The ordering process was quick, easy and simple to navigate. There was an option for delivery to a locker which was brilliant. The hoodie itself is one from the Daisy Jackson collection and it is the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I purchased a pair of beautiful pants and a shirt. They are casual clothes but still make you look put together when going out for a day of shopping or errands. Both items are very flattering and well... Ver mais

Avaliado com 5 de um total de 5 estrelas

My sister and I both have more than one pair of Babble & Goose joggers ... we're different sizes so there's no possibility of having to share! ;) I love them because they're so versatile. I real... Ver mais

Avaliado com 4 de um total de 5 estrelas

I have 4 pairs of babble and goose trousers and at first it was quite difficult to figure out the right size, but as of recent they’ve changed it to make it a lot clearer. I absolutely love these trou... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,7

Todas as avaliações

(138)

130 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

AVOID

AVOID! My daughter was desparate for a pair of these joggers!
!. The first pair arrived with no hemming tape. I have been waiting almost two weeks for some to arrive despite being told twice some had been sent out.
2. I reluctantly placed a second order and it has been over 8 days since ordering and they have not even been dispatched yet.

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These joggers are so gorgeous

These joggers are so gorgeous. Want to purchase more colours. Joggers can easily be taped up of too long 😊😊 love the fit and the website and customer service was lovely

26 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unreal

Already have two pairs of joggers now and am obsessed with the quality and material. I like how we can adjust the length ourselves if needed. Came promptly and had no issues- would highly recommend!

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreasonable customer services!!

Bought my daughter a (very expensive!!) pair of joggers for Christmas. She tried them on and they were too small and so I returned them two days later, asking for them to be exchanged for a bigger size. After chasing, customer services replied to say that they were sending the item back to me (in the smaller size) as the warehouse had said they had been worn and had some animal fur on them:
(1) They honestly had been tried on for 5 min and then repacked!
(2) We have a cockapoo who does not shed but it is of course possible that there was some carpet fluff or the like on the item - nothing that 1 minute with a lint roller would not have removed.
I am still going back and forth with customer services as I think this is so unfair. We are honest customers and are being so heavily penalised. Customer services seem totally unreasonable - never had this issue with any other retailer!!

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Brand

Honestly great. I ordered 2 pairs of joggers which arrived accordingly and I can’t believe how flattering they look. I love the element that they are made in London using premium material. The velour is so soft and very flattering on the bum. Then the jersey stars are so gorgeous and sit really nicely. I tend to turn mine down for that low rise look. Definitely my favorite pair of joggers I own ! I love that they aren’t just slouchy joggers for round the house. I wear them out all the time and feel really put together. A wardrobe staple. Great experience. Will be purchasing more.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrendous customer service

Horrendous customer service. Long delivery times to the point I had to contact my bank. When contacting customer service they said the onus was on me to chase Royal Mail which legally is not the case.
I then returned an item a week before Christmas and have had no email to confirm that refund is being processed. Live chat is useless. And I had to pay refund costs. Customer service response times are a joke. If it wasn’t for the fact my daughter likes the product I would never purchase from them again.

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality whacky sizing

Ordered two pairs of trousers which were lost in transit and never arrived at my post office, not the company’s fault at all. Emailed to let them know and was asked if I’d been in contact with Royal Mail to find out where my parcel was? I responded saying they’re responsible for chasing it up and sending a replacement/ refund. A new parcel was sent out quickly, wouldn’t mind spending the £160.20 (with a discount code) on 2 pairs of trousers If they were good quality but was not worth it at all regardless of the fact they’re made in London. Poor quality and completely inaccurate sizing. Sent them both back just under 3 weeks ago and didn’t hear anything, I tracked the return to see it arrived at the company’s warehouse on the 26th of November. I had to email again yesterday asking about the refund which they then issued. Seems like customer service/ the company aren’t very proactive I had to email to let them know I was missing my parcel then again to remind them to send my refund (after 3 weeks!)

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Obsessed with these joggers!

Obsessed with these joggers!
Have purchased multiple joggers from B&G and always love the fit. As a taller girl it's difficult to find trousers that sit nicely but their range always fits perfectly 👌

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

awful cheap material !! Not true to size

Was so happy when my pants came they were gorgeous but unfortunately they are just far too long and not true to size. First time I wore them I’d gone out in the rain and they had gotten some marks on the bottom due to the length followed wash instructions and all sorts and washed the pants inside out. The material is not even velvet anymore is so rough I can’t even wear them and I only had worn them not even for a hour once!! 🤦🏻‍♀️for like £90 it’s completely not worth the money at all. Wish I’d get a refund absolutely cheap material and overly priced for absolutely nothing. Could find better on SHEIN! Not to mention how long I had to wait for them to come!

16 de outubro de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Nicole,

We’re really sorry to hear you were disappointed with your joggers, that’s never the experience we want our customers to have.

I have located your order, placed in the evening of the 15th October and can see the order was dispatched first thing the next morning. Looking at the tracking, the order was delivered on the 18th which is within our standard postage times of 2-4 days.

All of our products are made here in London using premium, responsibly sourced materials, and our joggers are designed slightly longer than average to better accommodate taller sizes. To help customers achieve their perfect fit, we include easy iron-on hemming tape with every pair so they can be taken up at home if needed.

We also recommend washing at 30°C and avoiding tumble drying, as high heat can affect the softness and finish of the fabric.

We’d be happy to take a closer look into this for you, please reach out to our customer care team at hello@babbleandgoose.co.uk, and we’ll do our best to help.

Best regards,
Emily

Avaliado com 3 de um total de 5 estrelas

Look ok on but low quality material and too expensive for item I have to take up myself

I like the look of the joggers but they are very much over priced for what they are. I don’t think the material is particularly good quality for £90 joggers. The fact you have to take up yourself is ridiculous for such an expensive item. It took me around 30 mins to take them up properly with a sewing machine as I know the iron on stuff doesn’t last and is hard work to use.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Justine,

Thank you for taking the time to share your feedback, we really appreciate it.

All of our joggers are made here in London using high-quality, responsibly sourced materials, and each pair is designed with a slightly longer leg to better accommodate taller customers. To ensure everyone can achieve their ideal fit, we include easy iron-on hemming tape with every pair, allowing for simple at-home adjustment if needed.

We completely understand that some customers prefer a tailored finish, and we value your input, it’s feedback like this that helps us continue refining our products and service.

Thank you again for your purchase and for supporting independent British manufacturing.

Best regards,
Emily

Avaliado com 1 de um total de 5 estrelas

Quality of the product is just okay…

Quality of the product is just okay you'd be better off buying equivalent from subdued for half the price. They also have no ability to ship to europe without charging UK customs but only recently updated their site to say this so you'll end up paying anywhere between 30 and 70 euro on top of your shipment.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Mary,

We’re sorry to hear about your experience and we’ve already reached out to you via email to gather further clarification regarding the customs charges, but we haven’t yet received the a reply from you to investigate this fully.

Since your order, we’ve updated our EU shipping process to ensure everything is much clearer. All customs duties and charges are now displayed at checkout before payment, so there are no unexpected costs for our customers in Europe.

We really value your feedback as it helps us continue to improve both our products and customer experience, and we’d still love the chance to resolve this for you if you could kindly reply to our email with the details we’ve requested.

Best regards,
The Babble & Goose Team

Avaliado com 5 de um total de 5 estrelas

Bought a pair of joggers for my…

Bought a pair of joggers for my daughter’s birthday, didn’t realise there’s only 28day return . Return date was well past and my daughter needed a different size unfortunately .
Customer service replied within a few hours and honoured a refund so I could replace .

30 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I add to the poor reviews of this…

I add to the poor reviews of this company - expensive - poor service - awful quality - coliirrsn from string to trouser and the company say not possible. Utter rubbish -
Will not recommend or buy again.

29 de abril de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Vanessa,

We’re really sorry to hear about your experience and that you were left feeling disappointed. This isn’t the standard we aim to deliver. We’d love the chance to look into this properly for you, please get in touch with us directly at hello@babbleandgoose.co.uk so we can better understand the issue and see how we can resolve it.

Your feedback is very important to us, and we’d really like the opportunity to make this right.

Best regards,
The Babble & Goose Team

Avaliado com 1 de um total de 5 estrelas

Horrible company AVOID

Horrible company. Joggers arrived weeks after ordering and were completely damaged. Paid £80 for absolutely nothing as Babble and Goose won’t do anything.
They take your money but have zero customer care

7 de março de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Caroline,

We’re very sorry to read your review and to hear about your experience. We take issues like this very seriously. Our team has already been in touch with you directly via email to better understand and resolve the situation, and we truly hope we were able to get this sorted for you.

Customer care is at the heart of what we do, and we’re committed to making sure every customer is looked after properly. If you have any further concerns, please don’t hesitate to reply to our email or reach out again.

Best regards,
The Babble & Goose Team

Avaliado com 2 de um total de 5 estrelas

Overpriced, with slow shipping

Very overpriced joggers, quality is okay but expected better for the price. Delivery price (£5.95) is ridiculous considering it isn’t even next day delivery!

2 de março de 2025
Avaliação não solicitada
logotipo da Babble & Goose

Resposta da Babble & Goose

Hi Amber,

Thank you for taking the time to share your feedback. We’re sorry to hear you felt disappointed with your order. We use high-quality fabrics and production processes to ensure our joggers are made to last, and we’ll continue working hard to make sure our customers feel the value in them.

On delivery costs — these cover tracked shipping to ensure your order arrives safely, but we do appreciate your feedback and are always reviewing our options to make things as fair and convenient as possible.

If there’s anything further we can do, please don’t hesitate to reach out to us at hello@babbleandgoose.co.uk

Best regards,
The Babble & Goose Team

Avaliado com 1 de um total de 5 estrelas

Over priced. Terrible customer experience.

A premium brand charging nearly £100 for a pair of joggers (that don’t even colour match the bandeau top), you’d expect their customer service to be exceptional. Sadly not. The sizing also only allows for a super skinny waist so very tight - I wouldn’t waste your money, even if you are ‘slim’. They need to review their customer experience versus what you pay, big time! I will not be buying this brand again.

14 de agosto de 2024
Avaliação não solicitada

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