The ordering process was quick, easy and simple to navigate. There was an option for delivery to a locker which was brilliant. The hoodie itself is one from the Daisy Jackson collection and it is the... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I purchased a pair of beautiful pants and a shirt. They are casual clothes but still make you look put together when going out for a day of shopping or errands. Both items are very flattering and well... Ver mais
My sister and I both have more than one pair of Babble & Goose joggers ... we're different sizes so there's no possibility of having to share! ;) I love them because they're so versatile. I real... Ver mais
I have 4 pairs of babble and goose trousers and at first it was quite difficult to figure out the right size, but as of recent they’ve changed it to make it a lot clearer. I absolutely love these trou... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
AVOID
AVOID! My daughter was desparate for a pair of these joggers!
!. The first pair arrived with no hemming tape. I have been waiting almost two weeks for some to arrive despite being told twice some had been sent out.
2. I reluctantly placed a second order and it has been over 8 days since ordering and they have not even been dispatched yet.
These joggers are so gorgeous
These joggers are so gorgeous. Want to purchase more colours. Joggers can easily be taped up of too long 😊😊 love the fit and the website and customer service was lovely
Unreal
Already have two pairs of joggers now and am obsessed with the quality and material. I like how we can adjust the length ourselves if needed. Came promptly and had no issues- would highly recommend!
Unreasonable customer services!!
Bought my daughter a (very expensive!!) pair of joggers for Christmas. She tried them on and they were too small and so I returned them two days later, asking for them to be exchanged for a bigger size. After chasing, customer services replied to say that they were sending the item back to me (in the smaller size) as the warehouse had said they had been worn and had some animal fur on them:
(1) They honestly had been tried on for 5 min and then repacked!
(2) We have a cockapoo who does not shed but it is of course possible that there was some carpet fluff or the like on the item - nothing that 1 minute with a lint roller would not have removed.
I am still going back and forth with customer services as I think this is so unfair. We are honest customers and are being so heavily penalised. Customer services seem totally unreasonable - never had this issue with any other retailer!!
Great Brand
Honestly great. I ordered 2 pairs of joggers which arrived accordingly and I can’t believe how flattering they look. I love the element that they are made in London using premium material. The velour is so soft and very flattering on the bum. Then the jersey stars are so gorgeous and sit really nicely. I tend to turn mine down for that low rise look. Definitely my favorite pair of joggers I own ! I love that they aren’t just slouchy joggers for round the house. I wear them out all the time and feel really put together. A wardrobe staple. Great experience. Will be purchasing more.
Horrendous customer service
Horrendous customer service. Long delivery times to the point I had to contact my bank. When contacting customer service they said the onus was on me to chase Royal Mail which legally is not the case.
I then returned an item a week before Christmas and have had no email to confirm that refund is being processed. Live chat is useless. And I had to pay refund costs. Customer service response times are a joke. If it wasn’t for the fact my daughter likes the product I would never purchase from them again.
Poor quality whacky sizing
Ordered two pairs of trousers which were lost in transit and never arrived at my post office, not the company’s fault at all. Emailed to let them know and was asked if I’d been in contact with Royal Mail to find out where my parcel was? I responded saying they’re responsible for chasing it up and sending a replacement/ refund. A new parcel was sent out quickly, wouldn’t mind spending the £160.20 (with a discount code) on 2 pairs of trousers If they were good quality but was not worth it at all regardless of the fact they’re made in London. Poor quality and completely inaccurate sizing. Sent them both back just under 3 weeks ago and didn’t hear anything, I tracked the return to see it arrived at the company’s warehouse on the 26th of November. I had to email again yesterday asking about the refund which they then issued. Seems like customer service/ the company aren’t very proactive I had to email to let them know I was missing my parcel then again to remind them to send my refund (after 3 weeks!)
Obsessed with these joggers!
Obsessed with these joggers!
Have purchased multiple joggers from B&G and always love the fit. As a taller girl it's difficult to find trousers that sit nicely but their range always fits perfectly 👌
awful cheap material !! Not true to size
Was so happy when my pants came they were gorgeous but unfortunately they are just far too long and not true to size. First time I wore them I’d gone out in the rain and they had gotten some marks on the bottom due to the length followed wash instructions and all sorts and washed the pants inside out. The material is not even velvet anymore is so rough I can’t even wear them and I only had worn them not even for a hour once!! 🤦🏻♀️for like £90 it’s completely not worth the money at all. Wish I’d get a refund absolutely cheap material and overly priced for absolutely nothing. Could find better on SHEIN! Not to mention how long I had to wait for them to come!

Resposta da Babble & Goose
Look ok on but low quality material and too expensive for item I have to take up myself
I like the look of the joggers but they are very much over priced for what they are. I don’t think the material is particularly good quality for £90 joggers. The fact you have to take up yourself is ridiculous for such an expensive item. It took me around 30 mins to take them up properly with a sewing machine as I know the iron on stuff doesn’t last and is hard work to use.

Resposta da Babble & Goose
Quality of the product is just okay…
Quality of the product is just okay you'd be better off buying equivalent from subdued for half the price. They also have no ability to ship to europe without charging UK customs but only recently updated their site to say this so you'll end up paying anywhere between 30 and 70 euro on top of your shipment.

Resposta da Babble & Goose
Bought a pair of joggers for my…
Bought a pair of joggers for my daughter’s birthday, didn’t realise there’s only 28day return . Return date was well past and my daughter needed a different size unfortunately .
Customer service replied within a few hours and honoured a refund so I could replace .
I add to the poor reviews of this…
I add to the poor reviews of this company - expensive - poor service - awful quality - coliirrsn from string to trouser and the company say not possible. Utter rubbish -
Will not recommend or buy again.

Resposta da Babble & Goose
Horrible company AVOID
Horrible company. Joggers arrived weeks after ordering and were completely damaged. Paid £80 for absolutely nothing as Babble and Goose won’t do anything.
They take your money but have zero customer care

Resposta da Babble & Goose
Overpriced, with slow shipping
Very overpriced joggers, quality is okay but expected better for the price. Delivery price (£5.95) is ridiculous considering it isn’t even next day delivery!

Resposta da Babble & Goose
Over priced. Terrible customer experience.
A premium brand charging nearly £100 for a pair of joggers (that don’t even colour match the bandeau top), you’d expect their customer service to be exceptional. Sadly not. The sizing also only allows for a super skinny waist so very tight - I wouldn’t waste your money, even if you are ‘slim’. They need to review their customer experience versus what you pay, big time! I will not be buying this brand again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







