Backuptrans Avaliações 

114
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The company has folded, and they've scrubbed all mentions of LINE support from their official site. The only active page left is for Taiwan; it feels like they’re just milking the Taiwanese user base... Ver mais

Avaliado com 4 de um total de 5 estrelas

It was a ChatGPT recommendation. Unfortunately it was a bad one because the software doesn't work with Android 16 at the moment. Customer support replied super quick & also returned the money sup... Ver mais

Avaliado com 1 de um total de 5 estrelas

I wiash I had read these reviews before renewing my subscription. It worked fine with backing up text messages, my call history and voice mail messages before. Within the last year my subscription was... Ver mais

Avaliado com 1 de um total de 5 estrelas

WAS WORKING ABOUT 3 YEARS AGO. TODAY: SAMSUNG S24+ (ANDROID 14/UI 6.1): NO DOWNGRADE AT ALL, SO MESSAGES CANNOT BE BACKED UP TO PC SAMSUNG S23+ (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FR... Ver mais

Detalhes da empresa

  1. Fornecedor de software

Informação fornecida por fontes externas variadas

Backuptrans provides the best software to backup, restore and transfer SMS/MMS/Contact/WhatsApp/Line/Viber/Data for iPhone/Android Phone.


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(114)

5 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The company has folded

The company has folded, and they've scrubbed all mentions of LINE support from their official site. The only active page left is for Taiwan; it feels like they’re just milking the Taiwanese user base for everything they can get.

7 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Didn't work, but they returned the money

It was a ChatGPT recommendation. Unfortunately it was a bad one because the software doesn't work with Android 16 at the moment.

Customer support replied super quick & also returned the money super quick.

But ideally I wouldn't spend time on testing it because it's clear that it's not compatible. So 4 of 5 stars.

8 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What an ENORMOUS scam

What an ENORMOUS scam. Never works on newer phones, or on the latest editions of apps, requests very suspicious permits on your phone, installs hidden software. STAY AWAY.

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I had read these reviews before…

I wiash I had read these reviews before renewing my subscription. It worked fine with backing up text messages, my call history and voice mail messages before. Within the last year my subscription was renewed and when I open the app now I am prompted to enter a password and when I do it does not accept mine and there is no way to recover it through the app. My emails to customer service go unanswered

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam company

Total scam company. Backed up iphone fine, and followed instructions for android (Samsung Fold 7), and when it came time to restore was receiving errors.

Wrote email to support, with screenshot of error code, and received a one line response, that the software does not work with Z Fold 7, which is bull crap, because it is Android. Wrote to them to get my money back, and no.response yet...

18 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Backuptrans whatsapp

Backuptrans whatsapp
En fait ça consiste à cloner whatsapp sur une application qui enverra les donné sur le logiciel "Backuptrans whatsapp", mais en fait il "vol" votre code de verification et vous n'avez plus accès à votre whatsapp original !!!
Le logiciel coûte 20.- et j'ai perdu 2 heures sans résultat.
C'est ultra complexe, il faut installer plusieurs autre applications et ça marche pas du tout, pour moi c'est de la piraterie cette chiasse !!!
Vraiment, y a beaucoup d'opérations et d'applications à installer !
Sans compter qu'il faut passer en mode développeur sur votre téléphone pour ensuite faire un débogage USB, de plus faut encore instaler sur votre pc des drivers de la marque du téléphone, etc.......
Fuyez Backuptrans whatsapp !!!
Vraiment laissez tomber !!! ggrrrr :-(

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

VIBER MESSAGES : NOT WORKING

WAS WORKING ABOUT 3 YEARS AGO.
TODAY:
SAMSUNG S24+ (ANDROID 14/UI 6.1): NO DOWNGRADE AT ALL, SO MESSAGES CANNOT BE BACKED UP TO PC
SAMSUNG S23+ (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE
SAMSUNG Z FLIP3 (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE
MOTOROLA MOTO E(6) PLUS (ANDROID 9): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE

18 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I'm sure it works well, but...

I'm sure it works well, but the UI is unintuitive, and the guides (there are thousands of them) talk to you like you're already an experinced IT professional with knowledge of Android, whatsapp, adb etc. No webchat support

16 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GREAT SERVICE AND ANDROID TO IOS DATA TRANSFER WORKS AS INTENDED.

Great service and product (Data Transfer from Android to IOS) works as intended. At first, I encountered issue because desktop could not read the iPhone plugged in. I was unsure how to move forward but after emailing the email support (shown on the software message pop-up box), I was able to receive a response in just a few hours and received a link for troubleshooting steps from the support group. After following their guide, the error was resolved and I was able to proceed smoothly with the data transfer in a short period of time. Thank you so much 🤍

17 de dezembro de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Glad to know our software can help! And Thank you for the review!

Avaliado com 4 de um total de 5 estrelas

Etwas tricky, aber funktionert!

Beim Aufspielen der Nachrichten auf das iPhone ist das Programm zwei Mal abgestürzt. Beim dritten Versuch hat es dann aber zum Glück funktioniert.
Wie auch einige andere hier schon gesagt haben: Den Aufforderungen des Programms folgen und ruhig bleiben. Dann klappt das schon!
Bin auf jeden Fall sehr happy, dass ich meine Nachrichten behalten konnte

29 de dezembro de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Glad to know it help. Happy New Year!

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY THIS SOFTWARE!!

DO NOT BUY THIS SOFTWARE!!! This is such a scam of a software...you'll pay almost 30 usd upfront and won't have any guarantee that the service will work and from what you can read in many reviews it doesn't work for many people. It's overly complicated and I've tried following the instructions a hundred times but then just gave up because it would just back up some bits of historic data but far from everything so literally almost all my Viber data eventually got lost. The company selling this crappy licence is also not responsive so don't expect to get your money back when your transfer doesn't work. Such a scam. True that Viber itself is a useless app with this shady policy of not allowing for a normal data transfer when switching phones and platforms (unlike Whatsapp for example which makes it easy peasy via Smart Switch), but it's really unfair for someone to charge so much for a licence that doesn't do anything and then isn't even willing to offer a refund for it. I call this s scam and if I lost my money I hope I can at least save someone else from making the same mistake.

13 de dezembro de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Hello Kim,

We are sorry to hear of your disappointment.

We offer 30-day money back guarantee. So if our software can not help, simply send your order id to support@backuptrans.com and ask for a refund.

Best Regards,

Avaliado com 1 de um total de 5 estrelas

Followed the app instructions but it…

Followed the app instructions but it would suddenly stop while transferring whatsapp to iPhone. Wrote to the support team but their 2 liner email templates dod not help. Ended up losing all whatsapp data. Still waiting for a respose from their support email.

1 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Solved my problem

Solved my problem! (it took awhile to sort it out) and the feedback and conversation was timely and courteous.

27 de outubro de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Fantastic Support!

I bought the viber ios to android and not only did I get the software but the support that I needed to make it work! If you're still thinking of buying or not, I advise to pull the trigger, very well worth it! This is how it should be done!!! Thank you Backuptrans!!!

23 de outubro de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Thanks for the review!

Avaliado com 1 de um total de 5 estrelas

Übertragung von Xiaomi auf Apple 13…

Übertragung von Xiaomi auf Apple 13 funktioniert überhaupt nicht
3x Support angeschrieben keine Antwort erhalten
Habe Geld zurück gefordert auch keine Antwort erhalten...Nie wieder und 30€ für die Katz...kann ich leider nicht empfehlen

18 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Qualcuno mi sa aiutare?

Qualcuno mi sa aiutare?
Quando clicco sul link che mi è stato mandato sulla mail dopo l'acquisto, non si apre niente!

16 de julho de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Please contact support@backuptrans.com for help.

Avaliado com 1 de um total de 5 estrelas

Avoid, it's a scam!

Extremely confusing pricing, numerous of different softwares, you can very easily get confused and get the wrong one. I accidently bought the wrong software and was covered by their refund policy, but the customer support is nonexistent and they don't even bother answering emails. Also on their website, you will wrongfuly state that they are marked "Safe" by Norton and McAfee, but its just that their website doesn't have something wrong, and NOT their software, which is as big a red flag as it gets. Avoid at all cost, you don't know who you are giving your personal info to!

14 de julho de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Sorry for the inconvienance. Could you please make sure you sent the email to right email address (support@backuptrans.com) for help.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great service - got a refund after accidentally purchasing the wrong version. Product worked very well - I quickly transferred the Whatsapp data successfully from android to iPhone.

6 de julho de 2022
Avaliação não solicitada
logotipo da Backuptrans

Resposta da Backuptrans

Thanks!

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