Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Ver mais
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Veja o que dizem as avaliações
I recently purchased blinds for my new home, and Bailey’s have been incredibly helpful throughout the process. They were able to arrange an initial consultation around my busy work schedule and the fi... Ver mais
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Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Ver mais
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Your salesman gave great advice, fitter done a great job, very clean and tidy. We chose blackout/heat repellent blinds and have to say they are great do everything they said they would.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.
Informações de contato
34 High Street, DL16 6DB, Spennymoor, Reino Unido
- 01388 813267
- sales@baileys-blinds.co.uk
- baileys-blinds.co.uk
4,7
Excelente
357 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service. Quick delivery and installation. Blind beautiful, thank you. Highly recommend
19 de maio de 2026
Avaliação não solicitada
Your salesman gave great advice
Your salesman gave great advice, fitter done a great job, very clean and tidy. We chose blackout/heat repellent blinds and have to say they are great do everything they said they would.
22 de junho de 2026
Resposta da Baileys Blinds
Hi Tracy,
Thank you for the feedback, we really appreciate your review.
we are glad to hear that our advice and fitting service met your expectations. please don't hesitate to reach out in the future if you ever need assistance.
Kind Regards,
Baileys Blinds
Used you for years never had a problem…
Used you for years never had a problem first class from start to finish
2 de junho de 2026
Resposta da Baileys Blinds
Hi Linda,
Thank you for the review, we appreciate your continued support throughout the years, we are pleased to hear that you have had a first-class experience with us every time, we look forward to working together again in the future.
Kind Regards,
Baileys Blinds
Excellent local firm from the point of…
Excellent local firm from the point of contact to the fitting of the blind.Very good quality blinds at a reasonable price.I can highly recommend.
2 de junho de 2026
Resposta da Baileys Blinds
Hi Angela,
Thank you for you review, we are delighted to hear that you are happy with the quality of your blinds and our service, we really appreciate your recommendation. please feel free to reach out if you ever need assistance in the future.
Kind Regards,
Baileys Blinds
Professional, efficient and friendly service
I recently purchased blinds for my new home, and Bailey’s have been incredibly helpful throughout the process. They were able to arrange an initial consultation around my busy work schedule and the finished blinds are of a very high quality. With their friendly and professional service, I would highly recommend!
29 de maio de 2026
Resposta da Baileys Blinds
Hi Michael,
Thank you for the feedback, we truly appreciate it. We're glad to hear that you are happy with the quality of your blinds and that our team was able to accommodate your busy schedule.
your recommendation means a lot to us, please don't hesitate to get i touch if you need anything in the future.
Kind Regards,
Baileys Blinds
5 stars 🌟🌟🌟🌟🌟
25 de maio de 2026
Resposta da Baileys Blinds
Hi,
We truly appreciate your kind feedback! It’s wonderful to know you had such a positive experience with our service. Don’t hesitate to reach out if you need anything we're always here to help.
Kind Regards,
Baileys Blinds
Resposta da Baileys Blinds
Hi,
We truly appreciate your kind feedback! It’s wonderful to know you had such a positive experience with our service. Don’t hesitate to reach out if you need anything we're always here to help.
Kind Regards,
Baileys Blinds
Excellent sales rep very informative…
Excellent sales rep very informative with no hard sell. Blinds are exactly as expected and fit within the hour. The fitter cleared up any mess after himself and was very friendly.
11 de maio de 2026
Resposta da Baileys Blinds
Hi,
We truly appreciate your kind feedback! It’s wonderful to know you had such a positive experience with our service. Don’t hesitate to reach out if you need anything we're always here to help.
Kind Regards,
Baileys Blinds
Professional service!
14 de maio de 2026
Resposta da Baileys Blinds
Hi,
We truly appreciate your kind feedback! It’s wonderful to know you had such a positive experience with our service. Don’t hesitate to reach out if you need anything we're always here to help.
Kind Regards,
Baileys Blinds
Resposta da Baileys Blinds
Hi Julie,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds
manager not up to standard
It took me four month to receive my shooters when I received them there were damaged. I then report of this. It took another two month to get a lat, they then came and fixed it. Only 2 damage another one. Then, took another three weeks to replace that one costs thirteen hundred pounds, for the shutters i asked the manager to form me 7 months. I'm still waiting for the this incompetent person to contact me. I bought these from the spennymoore office my advice is to anyone. Do not deal it with his company. Get the company that is competent.
11 de maio de 2026
Avaliação não solicitada
Resposta da Baileys Blinds
Hi,
We truly appreciate your kind feedback! It’s wonderful to know you had such a positive experience with our service. Don’t hesitate to reach out if you need anything we're always here to help.
Kind Regards,
Baileys Blinds
Good Customer Service Blinds Are…
Good Customer Service Blinds Are Looking Good Well Made Good Quality
7 de maio de 2026
Resposta da Baileys Blinds
Hi Brain,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds.
Once again Baileys blinds did us proud
Once again Baileys blinds did us proud. Excellent service wait time and fitting.
We have never been disappointed with their products and professionalism and excellent prices.
Highly recommend.
4 de maio de 2026
Resposta da Baileys Blinds
Hi David,
Thank you so much for your review, we are delighted to heat that once again our service, fitting times and products met your expectations. your kind comments regarding our professionalism, quality and pricing are greatly appreciated.
thank you for your recommendation it truly means a lot to us.
Kind Regards,
Baileys Blinds.
Great service and quality products
Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe agreed fitter came and put them in, which was very quick with no bother took away any packaging. Very pleased with quality and how they look. Would recommend this company have had other blinds fitted by them. Great service.
1 de maio de 2026
Resposta da Baileys Blinds
Hi Jan,
Thank you so much for sharing your feedback we really appreciate the review. your loyalty and recommendation means a lot to us. we are really pleased to hear that you are happy with the service and quality of your blinds. we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Used for a second time and would definitely use again
We ordered three Venetian blinds to match the four we already have. The order was ready and fitted within 4 weeks and there was the Easter period in those four weeks. Good quality blinds, fitted quickly by the company chosen fitters. Great job all round.
27 de abril de 2026
Resposta da Baileys Blinds
Hi Margaret,
Thank you for your review we really appreciate the feedback, we are glad to hear that your are happy with your blinds and the fitting time. we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Great choice for blinds
Great choice for blinds, got 3 different kinds and there was loads to choose from. Helpful staff, quick delivery and fitting. Highly recommended!
9 de março de 2026
Resposta da Baileys Blinds
Hi Joanne,
Thank you so much for the lovely review! We're glad you found plenty of choices and that our team could help make the process smooth from start to finish. Enjoy your new blinds!
Kind regards,
Baileys Blinds
Unreliable
I had a disappointing experience unfortunately. From initially contacting, I found it difficult to get an appointment for measuring up for when it was suitable to fit around my commitments. When an appointment time/date was finally agreed on, unfortunately there was no show. I’ve waited a week for someone to contact me since, but no one has contacted to say why no one showed up to measure up. From my experience, I wouldn’t use or recommend Baileys to anybody.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Baileys Blinds
Hi Gurvinder,
Thank you for your Review. I’m very sorry to hear how disappointed you feel, and I completely understand how frustrating it must have been to set aside your evening for the appointment.
I have reviewed our estimator’s diary for Monday 9th February. It states that he attempted to call you at 5:40pm but unfortunately received no answer. As per our usual procedure, if there is no response at the door and we are unable to make contact by phone, a card is put through the door to advise that we attended and to ask that you get in touch with us to rearrange.
As you can appreciate, our sales advisors work within allocated appointment time slots and often have other appointments scheduled. Your appointment was booked within the 5–8pm time frame, and the estimator arrived within this window. Unfortunately, he is unable to wait for an extended period due to other scheduled visits.
We sincerely apologise for any frustration this situation may have caused and would be more than happy to arrange another appointment if you would like to proceed.
Kind Regards,
Baileys Blinds
I'm very pleased with my roller blinds…
I'm very pleased with my roller blinds good quality very nice lad who put them up quick and perfect thankyou 👍
12 de fevereiro de 2026
Resposta da Baileys Blinds
Hi Rosalind,
Thank you so much for your review we really appreciate the feedback, we are glad to know you are pleased with the quality of the blinds and we'll be sure to pass on your feedback to the fitter. we hope to work again with yourself in the future.
Kind Regards
Baileys Blinds
Don't recommend this company
Don't recommend this company. Very expensive for the quality of service and product. Took over 2 months to get curtains. The curtain rail was delivered twice in the wrong size. There was no response to my emails and I had to call to find out what was happening.
The blind is not particularly robust and the fitter left leaving one curtain without a hook on one end of the curtain.
1 de outubro de 2025
Avaliação não solicitada
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