Baileys Blinds Avaliações 

361
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

No haggling on prices quick and reliable service don't try to sell you what you don't want, listen to you and what you require will give recommendations if asked.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Persianas

Escrito pela empresa

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

361 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(361)

63 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

The blinds were Installed quickly and efficiently

The blinds were Installed quickly and efficiently. The fitter cleared all the rubbish and tidied up.

Very pleased with my new blinds really brighten the room.

8 de novembro de 2024
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Resposta da Baileys Blinds

Hi Lorraine,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are pleased with your new blinds.

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. Beautiful roller blinds amazing quality and thick. baileys Technion that installed (Dan) definitely went above and beyond to install them and I could not be more happy with your service definitely will be a repeat customer for my upstairs 😀

7 de novembro de 2024
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Resposta da Baileys Blinds

Hi Sarah,

We truly appreciate your lovely feedback! We're delighted to hear that our service was excellent. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Brilliant service. I bought vertical blinds from Bailey's…

I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were excellent. The fitter on the day, Dan, was super fast, efficient, helpful & understood our needs without question. The end result is exactly what I wanted & within a very small budget. I can certainly recommend them.

30 de outubro de 2024
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Resposta da Baileys Blinds

Hi P.Hardy,

Thank you so much for your lovely feedback! We’re delighted to hear that your journey from measuring to fitting was a positive one and we truly appreciate the kind words!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great product and customer service

Great product and customer service. Salesman listened to what I wanted, asked questions and provided options. The fitter was quick and efficient. Blind fits perfectly and looks great. Bought a vertical blind.

29 de outubro de 2024
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Resposta da Baileys Blinds

Hi Mr Hunter,

Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with us. It's wonderful that our team was able to help and offer the right options, and we're glad you’re happy with your new vertical blind. We’ll be sure to pass along your kind words.

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great company

Fantastic service from getting the quote to fitting. Really happy with my blinds they look lovely.

25 de outubro de 2024
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Resposta da Baileys Blinds

Hi Claire,

Thank you for the fantastic feedback! We’re so pleased to hear that you had a great experience and that you're happy with your new blinds. We appreciate you choosing us and hope you enjoy your blinds for years to come

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Excellent dealings with Baileys Blinds

The whole time dealing with Baileys Blinds was excellent, price was competative and turned up to fit them on time

Mrs Marion Lemin

22 de outubro de 2024
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Resposta da Baileys Blinds

Hi Marion,

Thank you for your kind words! We’re delighted to hear that your experience was excellent from start to finish. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Fitting of skylight blinds

Appointment easy to make. The chap turned up when he said he would and was really helpful. Fitting was undertaken quickly and easily. Thank you

11 de outubro de 2024
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Resposta da Baileys Blinds

Hi Sue,

Thank you for your feedback! We’re so glad to hear that making an appointment was easy and that our fitter was punctual and helpful. We appreciate you choosing us and hope you enjoy your new blinds.

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great service and excellent blinds

Great service and excellent blinds - have transformed our bay window. We’ve had a number of compliments.

15 de outubro de 2024
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Resposta da Baileys Blinds

Hi N.Samlley,

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with both the service and your new blinds. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Avaliado com 3 de um total de 5 estrelas

Long wait from June until October for I…

Long wait from June until October for I e window not kept informed

9 de outubro de 2024
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Resposta da Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great service

From measuring up to fitting it has been a positive experience. They managed our expectations by realistically letting us know how long we would have to wait for our shutters. They gave the option of having some of our blinds fitted early or wait to have everything fitted on the same day. The fitter who came to the house was professional and friendly. All in all fabulous service! Would recommend

8 de outubro de 2024
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Resposta da Baileys Blinds

Hi Joanne,

Thank you for sharing your experience! We’re delighted to hear that your journey from measuring to fitting was a positive one. Your recommendation means a lot to us, and we’re thrilled you had a fabulous experience. Thank you for choosing us!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great oroduct choice

Great oroduct choice. The wait for delivery is an irritant but understandable. Fitting was quick & professional .

27 de setembro de 2024
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Resposta da Baileys Blinds

Hi Mark,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish, very professional, my blinds were in the following day after ordering.
Would 100% recommend Baileys Blinds very reasonable and excellent service

17 de setembro de 2024
Avaliação não solicitada
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Resposta da Baileys Blinds

Hi Leanne,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

We used Baileys blinds for our new shutters

We used Baileys blinds for our new shutters from start to finish the experience was professional and very pleasant!
From measuring, ordering and fitting this company went above and beyond.
Would definitely recommend Baileys blinds if you’re considering shutters , I love them .

3 de setembro de 2024
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Resposta da Baileys Blinds

Hi Nelson,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 1 de um total de 5 estrelas

Quoted £80 to fix a £3.50 bracket

My conservatory blinds were fitted in 2021, recently one of the brackets broke. I sent pictures and an email explaining to Baileys blinds, i received a response stating they could provide a replacement bracket for £7 (£3.50p for the bracket + £3.50 postage)

Having paid the £7 I quickly received the bracket (4 were sent) but the brackets were incomplete, missing the part i needed. I emailed them to explain this and received a curt email back stating they had sent me pictures of the bracket to confirm they were sending the right one, also within the email they now told me some of their components may have changed.

I emailed back to request a refund as i was unable to fix the blind without the complete bracket. I also informed them they had not sent any photos to me. They confirmed the blinds I had purchased by retrieving my order from their system.
In their response they apologised and acknowledged they hadn't sent photos and quoted £80 - £7 call out fee for someone to see if they “could” fix the blind.
I have confirmed I will not pay the call out fee, requested a refund and their complaints department contact details as I would have expected their blinds and their "components" to last longer than 3 years. If they sent me the complete bracket I would have been able to fix this myself.

My email requesting a refund and their complaints department contact details has so far been ignored.

26 de agosto de 2024
Avaliação não solicitada
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Resposta da Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Exceptional service from measuring to…

Exceptional service from measuring to completion .
Professional yet so personable & the blinds have transformed the rooms .
Couldn’t be happier .

29 de agosto de 2024
Avaliação não solicitada
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Resposta da Baileys Blinds

Hi Andrea,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

5 star

Fantastic service perfect blinds and the lads who fitted them couldn't be more friendly and fitted them with no mess and so quick !

19 de agosto de 2024
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Resposta da Baileys Blinds

Hi Suzie,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

From start to finish they were…

From start to finish they were professional and friendly.

19 de agosto de 2024
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Resposta da Baileys Blinds

Hi Jason,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Great service and product

I have just had some wooden shutters fitted which were very reasonably priced. Great service and a great product

22 de agosto de 2024
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Resposta da Baileys Blinds

Hi Victoria,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

Very happy Customer

Daniel installed 3 shutters at my property on Monday and did the job quickly, proficiently and they look perfect.

I could not be happier with the finished product.

Daniel was great as i was working from home as they were installed and was very respectful when i was on calls and tidying up after himself.

5*

19 de agosto de 2024
Avaliação não solicitada
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Resposta da Baileys Blinds

Hi Jordan,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service , ordered and fitted quickly

16 de agosto de 2024
logotipo da Baileys Blinds

Resposta da Baileys Blinds

Hi,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

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