Had an account with Baird for a while now and they’ve never let me down. Ordered on line what I wanted, was advised that during recent rise in gold popularity the item would take a while, got a notifi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The quality of the product is good. The delivery times are good The delivery costs are expensive(£19) and the packaging used unecessary. The parcel could have been sent via special delivery for £9... Ver mais
A empresa respondeu
Last two experiences were not upto the professional level. 1st despatch product after 20 days. 2nd trying to do some more online purchase but the system is not allowing for some unknown reason.
A empresa respondeu
Customer service was very friendly, helpful and efficient. First time using them to scrap some silver. I was served by Jeylan who was extremely helpful. My friend also praised the customer service... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With an outstanding pedigree stretching back 50 years, Baird & Co. is one of the UK’s leading full service bullion traders, manufacturers and refiners.
Informações de contato
48 Hatton Garden, EC1N 8EX, London, Reino Unido
- 0207 474 1000
- sales@bairdmint.com
- bairdmint.com
4,3
Excelente
377 avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Great customer service experience but…
Great customer service experience but there were too many people and no management of customers queue.
19 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and your feedback. We will be sure to take it onboard.
Best regards,
Baird & Co.
Great customer service
thanks to Danny for his help in taking orders and being very helpful everytime I call in
29 de janeiro de 2026
Avaliação não solicitada
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and always value feedback on our team - we will be sure to pass it on to the relevant team members.
We hope to serve you again in future.
Best regards,
Baird & Co.
Great experience of buying with Baird
Great experience of buying with Baird, extremely professional service provided and will be using them again. Big thanks to Manesh for helping with our orders and invoicing/payment queries in a very prompt manner. Will definitely be using Baird a lot more!
27 de janeiro de 2026
Avaliação não solicitada
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and always value feedback on our team - we will be sure to pass it on to the relevant team members.
We look forward to serving you again in future.
Best regards,
Baird & Co.
I had a great experience buying from…
I had a great experience buying from Baird mint. Their premiums have remained fair when others are taking advantage of the moment. Communication and dispatch times are good, I will be purchasing from them again.
8 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
We always had a good experience
We always had a good experience with Bairds, the people are polite, professional and most importantley we feel we can trust them.
deliveries at the moment do have long leadtimes but we fully understand the situation at the moment.
26 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. Thank you also for your understanding - our teams are working hard to fulfil your orders as quickly as possible and we are doing our best to improve on our current timings of 10+ business days (as mentioned on our website).
We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Great price for a 5oz silver bar,great…
Great price for a 5oz silver bar,great website and very helpful
7 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
As usual very pleasant customer…
As usual very pleasant customer service.
And a very interesting environment to be.
14 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
All ways Great service and very…
All ways Great service and very helpful. Thank you for your help
6 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
After dealing with unhelpful…
After dealing with unhelpful consultants, finding Jayanta Dee was a breath of fresh air. he was incredibly supportive, knowledgeable, and genuinely wanted to help. Amazing service from this guy!
23 de janeiro de 2026
Avaliação não solicitada
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and always value feedback on our team - we will be sure to pass it on to the relevant team members.
We hope to see you again in future.
Best regards,
Baird & Co.
Good prices and excellent service,will…
Good prices and excellent service,will use no one else
13 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Will do business again 🤝
6 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Best in the business!
12 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Magic
The young lady that helped me was so helpful and made me feel comfortable in the environment and nothing was too much trouble.
Absolute class and I look forward to coming again .
Big thank u to Jaylen
9 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and always value feedback on our team - we will be sure to pass it on to the relevant team members.
We hope to see you again in future.
Best regards,
Baird & Co.
I have been buying gold and silver…
I have been buying gold and silver Britannia's for a couple of years from several different dealers but find that I have more trust in Baird than any of the others.
Whenever I call them the staff are friendly, knowledgeable and very easy to talk to, (like Abigail who I just spoke to who was a delight).
Prices matter of course but more importantly to me is the confidence dealing with Baird gives me. I feel my investment is safe with them
So keep up the good work, I look forward to my next order with you and thank you to Abigail for answering my questions so well
20 de janeiro de 2026
Avaliação não solicitada
Resposta de Baird & Co.
Thank you for taking the time to share your detailed experience of Baird & Co. We appreciate your kind words and you placing your trust in us. We also appreciate hearing feedback on our team - we will be sure to pass it on to the relevant team members.
We hope to serve you again in future.
Best regards,
Baird & Co.
Staff are helpful
I visited the store. Staff were helpful, friendly, knowledgable.
9 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Excellent service
Excellent service. No problems. Had to contact customer service and were very helpful
8 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Great experience
Great experience! Friendly service, fast and professional. Very happy and would definitely recommend.
9 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
Prompt and secure mailing experience
Prompt and secure mailing experience. Would use again.
7 de janeiro de 2026
Resposta de Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to serve you again in future.
Best regards,
Baird & Co.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.