Had an account with Baird for a while now and they’ve never let me down. Ordered on line what I wanted, was advised that during recent rise in gold popularity the item would take a while, got a notifi... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Had an account with Baird for a while now and they’ve never let me down. Ordered on line what I wanted, was advised that during recent rise in gold popularity the item would take a while, got a notifi... Ver mais
A empresa respondeu
The quality of the product is good. The delivery times are good The delivery costs are expensive(£19) and the packaging used unecessary. The parcel could have been sent via special delivery for £9... Ver mais
A empresa respondeu
Last two experiences were not upto the professional level. 1st despatch product after 20 days. 2nd trying to do some more online purchase but the system is not allowing for some unknown reason.
A empresa respondeu
Customer service was very friendly, helpful and efficient. First time using them to scrap some silver. I was served by Jeylan who was extremely helpful. My friend also praised the customer service... Ver mais
A empresa respondeu
With an outstanding pedigree stretching back 50 years, Baird & Co. is one of the UK’s leading full service bullion traders, manufacturers and refiners.
48 Hatton Garden, EC1N 8EX, London, Reino Unido
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
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good honest company, straight forward to deal with and smooth

Resposta de Baird & Co.
Ordered a gram of gold, arrived special delivery. Thank you

Resposta de Baird & Co.
Good fair price
Excellent people to talk to
Excellent delivery
Good old fashioned proper service

Resposta de Baird & Co.

Resposta de Baird & Co.
I have dealt with Peter over last 6 months and as the captain of the ship I found him extremely helpful knowledgable always there to help and advise with a great sense of humour customer service 5 star I would never go anywhere else Baird & Co are the people to go to 100%

Resposta de Baird & Co.
As always, excellent service and great prices.

Resposta de Baird & Co.

Resposta de Baird & Co.
Great customer service - Peter is a gem. Great products - Baird looks and feels exclusive.
What's not to like?!

Resposta de Baird & Co.
You are discredit to other companies in the precious metals arena and are not worth my time or business to deal with whether in the UK or Singapore.
Make sure you get one thing right and delete our joint account than keeping it on your system.
Good riddance to you and your attrocious behaviour.
***
This company has not even bothered to reply to my email and honestly are a disgrace, they have shut our accounts for no good reason... this is an account potential of close to 1million GBP after selling a few houses and wanting a solid company, they are a disreputable disgrace.
Further more just to drive the point home to anyone who wishes to consider these cowboys in what is an industry that should have the HIGHEST reputation... I had placed a tiny 6k order for some platinum after their confusing sales staff couldn't get my old account opened and advised to open a new one... guess what, I opened the account, bought some ounces for a spot of about £1650 and they cancelled the order their end - Not asking for recompense as I like buying in bigger quantities through companies I grow to trust, but they actually screwed me over literally by non fulfilment... I am relatively relaxed though by losing a few thousand if underlying issues are resolved.
I can only assume they serviced their own needs with the very purchase as you had some 30 coins which I would have bought all of them and they suddenly disappeared off your platform.
I cant stress enough what a disgrace your firm is and you have had the fake generic style answer to throw other would-be customers off the scent of how atrocious you are.... that you DON'T HONOUR SALES.... You are misleading and you have treated others in the atrocious behaviour that SHOULD SCARE small buyers along with large buyers.
Word of warning... there are plenty of genuine and ROBUST dealers out there that I am not going to bother listing that have dealt and continue dealing with in large sums and still do.... THEY ARE ALSO CHEAPER THAN YOU AND PROVIDE A FANTASTIC SERVICE .... THEY STILL PROVIDE A BRILLIANT SERVICE EVEN DURING HIGH DEMAND.
Disclaimer to everyone, my experience is based on low demand period after selling one of my homes... but am furious with their misleading response - THEY HAVE ZERO INTEREST IN RESOLVING
So guys, go elsewhere... they are a discredit to the precious metals industry, whether you are a small buyer or a large buyer you are taking a risk with this company and they are UNACCOUNTABLE to their actions.
Now I am WAITING FOR A HONEST ANSWER from yourselves... I know it won't come, this IS A COMPLAINT that you care not to resolve.
ATTROCIOUS!!!!!!

Resposta de Baird & Co.

Resposta de Baird & Co.
As a first time buyer of gold I was more than happy with the advice I received. All very friendly and knowledgeable.

Resposta de Baird & Co.
Never let me down always clean silver fast delivery’s

Resposta de Baird & Co.

Resposta de Baird & Co.
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