Coffee bean selection received in good time, however disappointed that 3 of the 5 bags of beans roasting dates were over 2 months old. Will not be buying from Balance again, will stick with local roas... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Ver mais
A empresa respondeu
Fantastic customer service. I had a small issue on ordering, got in touch with them and it was dealt with very swiftly which I hadn’t expected as it was the weekend. Can highly recommend the coffee t... Ver mais
A empresa respondeu
I am happy about the coffee being mould-free and having the confidence of a coffee product with the best, carefully and meticulously prepared. It has a wonderful aroma and taste and will recommend to... Ver mais
Detalhes da empresa
- Torrefação de Café
- também em
- Atacadista de Café
- Fornecedor de Cafeteiras
- Loja de Produtos Saudáveis
- Venda de Café
Escrito pela empresa
At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.
The Balance Promise
Fresh healthy coffee, delivered with zero risk
Informações de contato
Balance Coffee, 167-169 Great Portland Street, W1W 5PF, London, Reino Unido
- 07828546036
- orders@balancecoffee.co.uk
- balancecoffee.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding coffee and customer service!
I have been ordering with Balance for several months now and not only is their coffee outstanding in terms of quality and taste but their customer service is also fantastic! I would highly recommend giving them a go! We love the Darkfire brand as its delicious!

Resposta da Balance Coffee
Best coffee beans in London
So far the best coffee beans I've managed to get my hands on in London. We have a repeating order for the "Dark Fire Energy" and "Rotate" variants - can't decide which is better...
Great coffee, great service 👍

Resposta da Balance Coffee
The coffee was delivered quickly
The coffee was delivered quickly, well packaged. I had ordered an espresso grind which unfortunately was not suitable for my coffee machine. Balance Coffee were so good when I emailed and explained my dilemma, and they arranged for a return and replacement. They also advised a more suitable grind for my machine, which they have now sent to me. They have been so helpful throughout and I look forward to trying the coffee soon!

Resposta da Balance Coffee
What an obliging company Balance Coffee…
What an obliging company Balance Coffee is. Quick to respond to adjusting deliveries but most important Great Coffee — the best I’ve ever had
Smooth with all the nasties taken out .
Everyone who has it in my house loves it
Can’t recommend it more highly
Amazing choices of flavours and add ons. Try it.

Resposta da Balance Coffee
Happy with the outcome and service
Happy with the outcome and service. Balance Coffee are always helpful, prompt and courteous when dealing with order issues. I rarely sign up to subscriptions but this is one product and one company worth my time, investment and commitment.

Resposta da Balance Coffee
Thank you for caring about what matters
Delicious coffee – first one I’ve ever had that didn’t need milk. Just had that perfect flavour you always imagine coffee should have (like in movies). Now I’m thinking maybe the bitter taste in other coffees was because they weren’t pure. Love that this brand actually tests for all the nasty stuff. Really makes a difference – thank you!

Resposta da Balance Coffee
Getting started
I had the starter pack and wasn't disappointed 🙏🕺

Resposta da Balance Coffee
Excellent company
The excellence of customer service, the informative website and the very high quality of coffee all contribute to a pleasurable purchase experience. I found the coffee clean and free from contaminants -as the website points out. A very drinkable coffee (Stability Blend) with a touch of citrus that appeals to me. I tried making the coffee with aeropress, stove top and bean to cup ristretto and all methods produced a most satisfactory taste and mouthfeel. Pleased to recommend Balance Coffee most strongly.

Resposta da Balance Coffee
I purchased three different types of…
I purchased three different types of beans and the Lions Mane Elixer from Balance. Royal Mail had some delivery issues however the support in helping to resolve them by the team at Balance was excellent. The coffee is Deee-licious - I've only tried the Rotate Espresso so far and it tastes exactly as described. I normally shop around to see what is new on the market but I will be a repeat customer from these guys. Don't miss out - try them.

Resposta da Balance Coffee
Nice refund or cancellation policy
Nice refund or cancellation policy

Resposta da Balance Coffee
I love this coffee
I love this coffee. When I finished my subscription bag early i had to go back to my old premium supermarket stuff and did not enjoy it half as much. Great beans guys ☕️

Resposta da Balance Coffee
Great products and service
Great products and friendly, helpful customer service!

Resposta da Balance Coffee
Excellent Customer Service
Customer service was excellent.
New coffee arrived with no concern, packaged well, and prompt delivery. Brewed well and tastes good. Will use again.

Resposta da Balance Coffee
Lions Mane gets me focused for the day
I love a cup of lions mane coffee every morning. I am so much more alert and on my A game, genuinely feel like my brain has been flossed :)
It is a quality coffee and whilst it may seem a bit pricier than your supermarket roast it is worth the money and so much cheaper than a daily shop bought coffee. Love it!

Resposta da Balance Coffee
Love it the Coffee, easy Customer Service
I really enjoy the coffee, but I never really realised the actual benefit of it until recently when I ran out.
The company have been great to deal with Via email and fast to respond, easy to make changes to my subscription.
Looking forward to never running out again!

Resposta da Balance Coffee
My wife bought me an aero press and a…
My wife bought me an aero press and a few packages of Balance's coffee. Fast to brew and tastes delicious.
Recently, bought new coffee from the shop on my own, but accidentally picked whole bean coffee. Wrote the team about the mistake and they quickly updated my order. Thanks!

Resposta da Balance Coffee
I can definitely recommend this company…
I can definitely recommend this company and the products I have tried so far. The coffee tastes clean, not bitter at all, and well-balanced. It is important that they test it for mold, heavy metals and other contaminants which are present in so many other brands. Delicious--a true pleasure!

Resposta da Balance Coffee
Excellent customer service!
When we experienced a recent delay in receiving our shipment from Royal Mail, Balance Coffee made things right by sending an overnight replacement order. They were professional, apologetic and responsive. Excellent customer service + fabulous coffee = Loyal repeat customers!

Resposta da Balance Coffee
Amazing coffee
Amazing coffee, wonderful company ethos.
Highly recommended x

Resposta da Balance Coffee
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.