Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent all round, can’t fault anything. Communication great, helpful at the nursery and a fantastic olive tree to boot. Very good prices, quality plants. My wife was delighted! Would definitely u... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased 2 6ft olive trees and 4 tall conifers, great items and really pleased, quick delivery and would thoroughly recommend company and excellent prices compared to other nurseries overcharging! Ma... Ver mais

Avaliado com 1 de um total de 5 estrelas

Won't give me a refund d on a diseased plant. The plant arrived looking not healthy. The new tips of the Photina had turned black, other leaves were curled in in themselves and the rest of the tree wa... Ver mais

A empresa respondeu

4,3

Excelente

O TrustScore é 4.5 de um total de 5

38 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service, great plants

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which made it so much easier for me. Plants are healthy and as described and I would definitely buy again. Highly recommend

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Olive tree

Excellent all round, can’t fault anything. Communication great, helpful at the nursery and a fantastic olive tree to boot. Very good prices, quality plants. My wife was delighted!
Would definitely use again.

6 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Won't give me a refund d on a diseased…

Won't give me a refund d on a diseased plant. The plant arrived looking not healthy. The new tips of the Photina had turned black, other leaves were curled in in themselves and the rest of the tree was covered in a spots. I checked and it looks like it has a fungal disease. Bamboo kings said they would send a courier for it and contact the supplier. Supplier said there was nothing wrong with the plant. You just need to take one look at it to know it's a sick plant. I am extremely disappointed. They won't give me a refund until the plant is collected. So are they not collecting it so they don't have to pay me?

23 de março de 2026
Avaliação não solicitada
logotipo da Bambookings

Resposta de Bambookings

Hi sorry to hear this - the courier tried to collect first time but was not successful so we have re booked the collection. All our plants are inspected by DEFRA and considered disease and pest free its the law and we have to obey by it. We sent your photos to the grower and thier health inspector also said the plants are not diseased. We have since re arrnaged the collection and will of course refund in full on return. We have made you aware it could have been down to stress in transport. The certificate to say the plants are pest and disease free is available on request. Hopefully when the plant is returned we will solve this matter in full. Many thanks

Avaliado com 5 de um total de 5 estrelas

Amazing trees and service

I recently contacted this company for two Red Robin trees. It was not their usual size of order, but Luke and his team were so accommodating and helpful throughout.

They allowed me to visit their premises and choose the trees in person, which made such a difference and meant I could get exactly what I needed.

It was a real pleasure buying from them. The quality of all the trees and plants they had in stock was outstanding, and my Red Robins are in fantastic condition.
Excellent service, lovely people, and great prices too.
Thank you to Luke and the team.

10 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid

Bought on eBay , spent almost £200 on bamboo and recieved a bag of £5 logs . Seem largely uninterested , communication very low. stated they would post again then I heard nothing . Awaiting eBay taking action.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bambookings

Resposta de Bambookings

Hi Patrcia, we are aware of the on going case in ebay. They have put the case on hold for 5 working days (we are not sure why) but as per the communications between us, we agreed to re-send the the plants (free of charge) to you. There seems to be an error with recycling tracking numbers with DX where they re-use a tracking number for a previous parcel delivery. Rest assured, we are aware of the situation and will always refund or send new items if they are not delivered. Ebay are in touch with us directly through our account manager to solve the problem. We dont sell logs.. we are a plant business and we have directly communicated with DX as well to have a driver interview as to why our bamboo parcel (your plants) was delivered as logs. If we can be of anymore assistance please do not hesitate to call us on 01932 910246 and we can assist you further.

EDIT 23/02/2026 - Hi Patrcia, we can see that Ebay have issued a full refund now although we had re-sent the items on Friday we will re call this parcel as a full refund has been issued to you. Sorry for the inconvenience, the original parcel has been found as well by DX.

Avaliado com 5 de um total de 5 estrelas

Excellent Quality Plants & service

I had a great experience from initial enquiry to delivery. I ordered 14 Photinia Red Robin for my garden hedge which were of excellent size & quality as well as 4 camellia all for a very good price. Luke was extremely responsive and helpful throughout and the Pallet company delivered them well packaged & on time. I would highly recommend purchasing from Luke's company Bamboo Kings which I found through Facebook Marketplace.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent value for money!

WOW ... value for money with Luke. I bought sight unseen over FB marketplace and thought I'd give it a go having read the reviews. I'm so glad I did, the olive tree for £100 is 8 foot tall and really healthy. I bought some bamboo to fill up a pallet and wish I had bought more. Luke even rang the delivery people in the evening when my delivery hadn't shown up by 5pm to see where they were. Sterling service, thank you

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company to deal with

Fantastic company to deal with. Luke give excellent advice on the bamboos, plus we were able to go to the nursery and select our own trees. The plants are very good quality and were delivered to our doorstep really quickly. I would 100% recommend them and will be buying more from them!

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Issue Solved Due To 'junk' Filter

I have deleted my previous review as my emails were unanswered due to falling in their junk box.

Once this issue was known, Luke was extremely quick in resolving the issue and issuing a full refund.

Thank you.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Bambookings

Resposta de Bambookings

Hi Mark. Thanks for your feedback, your order was dispatched in full on 12th August 2025 2 days after you placed your order through us. Currently, Royal mail and Parcelforce are going through a merge and so tracking is not fully working but is due to be fully available and functional within the next few days. Your order should arrive to you tomorrow the 13th August. We will also follow up with a call tomorrow to you to ensure that your order has arrived. Any issues feel free to give us a call or email. Best wishes and we hope your order arrives tomorrow.

Hi Mark thanks for the updated review - we just emailed you and have processed the refund as requested. Our email provider flagged your emails as potential virus threats and thus we found them away from our main inbox. Refund should have come through now. Hopefully this request is sorted now. We will follow up with a call tomorrow just to make sure everything is okay. Have a great evening.

Avaliado com 5 de um total de 5 estrelas

Bought a beautiful Jasmine plant from…

Bought a beautiful Jasmine plant from Bamboo Kings to replace the one I had in my previous garden. Just moved house so it’s lovely to see a familiar plant and the scent is just gorgeous. I’m returning to buy fruit trees very soon. Luke offers great advice, honest and sensible. My garden is very different to the one I left behind so not sure yet what works and where but I trust Luke to advise me.

27 de maio de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais