B&M Waste Services Avaliações 

294
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bin Collection abandoned. When called to ask reason, they say driver was not able to find the Bin. They assured to pickup another day but didn't pickup. When called, said the same reason and this re... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to say that without the phone call from Alice See I was leaving B & M / Panda waste. Poor communication, random collections at 1am, missed collections and then turn up without telling us, w... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible patronising customer service agents. They expect you to jump through hoops to cancel a contract, I followed all of their instructions to cancel Written recorded letter of termination s... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently reviewed our waste contract with B&M Waste Services, and the service from Josh was excellent. He took the time to go through our current setup and worked out a much more cost-effec... Ver mais

Detalhes da empresa

  1. Serviço de Coleta de Lixo
  2. também em
  3. Centro de Reciclagem
  4. Serviço de gestão de resíduos
  5. Serviço de remoção e limpeza residencial
  6. Serviço de trituração

Escrito pela empresa

B&M Waste Services Ltd offers recycling-led waste management solutions to businesses across the UK. The company works with national large blue-chip organisations right down to SMEs, and through its award-winning customer service, hi-tech solutions and ethos of recycling, it continues to offer a top-class service, diverting 100% of waste from landfill in many cases. The focus is to work in partnership with customers to offer bespoke solutions to waste management, to have minimal environmental impact and maximum cost-efficiencies and sustainability. Our total waste management team create on-site waste storage and handling processes to ensure that safety, environmental and sustainability goals are met. We offer comprehensive customer employee training to ensure effective segregation and correct equipment use. Our interactive monthly recycling reports detail your site/client/business-specific recycling percentages, the volumes of waste diverted from landfill, as well as showcasing our compliance to site-specific Service Level Agreements (SLAs). B&M Waste Services provide solutions for the most complicated issues around the storage, collection, recycling and compliant disposal of many different waste streams found in the commercial and industrial sector, including all general trade waste, hazardous and offensive wastes, confidential materials and segregated recyclate commodities.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

294 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(294)

43 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had really great customer service…

I had really great customer service from Angela, helped me get everything set up and went the extra mile

5 de novembro de 2023
Avaliação não solicitada
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Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 4 de um total de 5 estrelas

We have recently moved over from…

We have recently moved over from another waste company and have so far been very happy with the service provided.
Cara made the transition extremely smooth and was very helpful in setting everything up.

6 de novembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Very satisfied new customer

Due to poor service from a competitor, we shopped around and were very impressed with the professionalism, responsiveness and knowledge shown by Cara. After much wrangling with incumbent supplier, we managed to move to B&M within the timeframe we were originally hoping for. This transition was made possible due to the knowledge Cara has of the industry and her ability to really understand her customers needs. We are looking forward to a long relationship with her.

2 de novembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Having recently started up with B&M…

Having recently started up with B&M waste services, so far they have been great. Cara was so helpful and clear from the beginning giving us a quick and straight forward quote, and from there on made the process really easy. Cara got our service date brought forward as soon as requested and has been there to help with our transition.

1 de outubro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Big thanks to Angela!

Big thanks to Angela who helped us sort out our cardboard recycling after going round the houses elsewhere.
Friendly and efficient, we now have a solution which perfectly meets our needs and ensures we are doing our bit for the environment.

31 de outubro de 2023
Avaliação não solicitada
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Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Great solution

James and Cat came to see my fruit and veg shop. And came up with a great solutions for my waste. Looking forward to getting my bins delivered next week.

10 de outubro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

great company

We have just started our service with b&m in the centre of Stockport. Fantastic company to deal with. James was honest reliable and great communication.

27 de setembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Massive thanks to Matthew landregan for…

Massive thanks to Matthew landregan for helping me save £££ on our waste management.

So helpful and honest and made the exchange easy

Please use him if you require help 😊

13 de setembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Service spot on

Fantastic service and price. James has made the change over run smoothly pus has communicated extremely well. Would highly recommend

19 de setembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

I like them

Very prompt responses, solving issues and challenges efficiently, trustworthy and dependable. The person who always help me is Wayne. He is a very nice guy and effcient.

7 de setembro de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Professional reliable service

Professional reliable service with an excellent customer care department. It doesn't matter what time of day or night I do an email I get a fast response - even if the employee is on vacation!!! And to top it off they are competitive too. I have recommended them on several occasions. Well done to all the staff at B&M, keep up the hard work.

31 de agosto de 2023
Avaliação não solicitada
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Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Great service

I had an initial conversation with Cara regarding the services I already had in place and I was looking to change to a new provider. She came back with a great offer and I changed to B&M Waste Services.
Cara is always on hand if I need her or if there are any queries or changes to the service.
Lucky to have her as my local manager

30 de agosto de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this and will pass this feedback on to Cara! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

B&M Waste Service Provider

I have just started using B&M Waste Service, I have found them to be very good at what they do. Collection is never late or missed.
As this is a new service provider for us I had lots of question about how my waste is processed and what happens to it. All these were answered quickly and efficiently. Poster were provide with clear and concise instructions on what to put in each bin and a brief statement on what happens to the waste. These were very helpful as lots of people use our building.
I have been given my own customer service manager, Toni Esivwose, who Is very polite and helpful. Nothing is too much trouble for him to sort out for you.

29 de agosto de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much for your glowing review, we're thrilled to hear this! We really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Great Service

Great service

24 de agosto de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you so much, we really appreciate you taking the time to write this for us. - B&M Waste Services

Avaliado com 5 de um total de 5 estrelas

Reliable

Since we have joined with B&M Waste we have a much cleaner site. It is really good working relationship with the malmanagement team.

12 de agosto de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you for sending this review, we appreciate you taking the time to write this feedback. Best wishes, the B&M Waste Services Team

Avaliado com 5 de um total de 5 estrelas

Cara Smith has been very helpful in…

Cara Smith has been very helpful in regards to helping us move from another company. Amazing customer service!!

30 de junho de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you for sending this review, we appreciate you taking the time to write this feedback. Best wishes, the B&M Waste Services Team

Avaliado com 5 de um total de 5 estrelas

We have recently signed up with B&M…

We have recently signed up with B&M through Cara and so have so far been very impressed. Cara shows passion for her job and wanting to help us on our journey to be more responsible for our waste and recycling. Cara has been to the School a few times which really builds a customer supplier relationship and gives that personal touch. Since being with B&M we have had one issue when the bins wasn't emptied on the scheduled day ,( the Lorry had broken down) so i contacted Cara who responded straight away and Cara resolved the issue straight away with getting the bins emptied the next day. Thankyou

2 de agosto de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you for sending this review, we appreciate you taking the time to write this feedback. Best wishes, the B&M Waste Services Team

Avaliado com 5 de um total de 5 estrelas

Ordered new recycling bins with Cara

Ordered new recycling bins with Cara. I needed them on quite a quick timescale due to moving back into our office which had recently been damaged by flooding.

Query dealt with promptly, good communication and bins delivered the next day.

19 de julho de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you for sending this review, we appreciate you taking the time to write this feedback. Best wishes, the B&M Waste Services Team

Avaliado com 2 de um total de 5 estrelas

Poor customer service

Poor communication, and tedious setup which was much more complicated than we were told. We were told they would deal with ending our contract with the previous supplier and get everything set up however we ended up having to do a lot of this ourselves. They also failed to tell us the collection hours of the bin were outside working hours causing us to miss the first collection.

We joined due to the favorable rates however they have already been increased just months after having the bin.

1 de agosto de 2023
Avaliação não solicitada
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Resposta da B&M Waste Services

Hi there. We're so sorry to hear this. A member of our team will be in touch shortly to discuss this with you

Avaliado com 5 de um total de 5 estrelas

We have recently signed up with B&M…

We have recently signed up with B&M through Anthony and so have so far been very impressed. Anthony shows passion for his job and wanting to help us on our journey to be more responsible for our waste and recycling. Anthony has been to the office a few times which really builds a customer supplier relationship and gives that personal touch. We are looking forward to receiving our new bins and starting to work with B&M. Thankyou

19 de julho de 2023
Avaliação não solicitada
logotipo da B&M Waste Services

Resposta da B&M Waste Services

Thank you for sending this review, we appreciate you taking the time to write this feedback. Best wishes, the B&M Waste Services Team

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