No sign of order & very unhelpful CS agents! I ordered an item many weeks ago now, and have not received any updates other than a Royal Mail tracking number that just says the parcels awaiting... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
No sign of order & very unhelpful CS agents! I ordered an item many weeks ago now, and have not received any updates other than a Royal Mail tracking number that just says the parcels awaiting... Ver mais
A empresa respondeu
This review is about the service received, not the product. I ordered via the UK website. 10 days later, I had nothing from Baofeng, no order acknowledgement, no confirmation of shipping,... Ver mais
A empresa respondeu
Having just obtained my license I was looking for a cheap handheld as an introduction and doubt Baofeng can be beat at this price. I'm assuming that they ship once a week as the tracking notificatio... Ver mais
A little slow on shipping, but there is no denying the superior Quality that is baofeng. After years of using standard walkie-talkies, our airsoft group decided to purchase a set of baofeng's.... The... Ver mais
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Respondeu a 100% das avaliações negativas
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Resposta da Baofengradio
It arrived in good time, however it's for a birthday present next month so I can't be of anymore help
I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!

Resposta da Baofengradio
great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international
Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!
I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.
I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.
Ordered programming cable 2 weeks ago, nothing has arrived. They provide a tracking number but no link to any courier company and it doesn’t work on royal mail’s website. No response at all from Baofeng uk. However I am being spammed almost daily with emails from them. Now that I have read similar reviews on here (ignore the positive reviews, they are obviously fake!) I realise I have messed up and should never have ordered anything from this cowboy company. Steer well clear!

Resposta da Baofengradio
ONE MONTH DELIVERY !!!
WITHOUT ITEM EXTERNAL BOX !!!
Emailed to chase my order, was told their warehouse staff need time to dispatch orders, so I said ‘okay so it hasn’t been dispatched yet?’
They then swear blind your item has been dispatched even though Royal Mail say it hasn’t entered their network yet. Then you tell them you really needed the item you ordered at the start of the week (Tuesday) for the weekend (like I genuinely do) and they tell you ‘We will rush the shipment for you’. How can they rush a shipment that’s already left them??
They then keep saying it’s just a delay in tracking information it’s Royal Mails fault, I should check it again in 2-3 days (on a 48 hour delivery service they used) I called Royal Mail and had a nice chat with a lady there. Gave her all the details and she confirmed the item hasn’t even entered their network yet.
It’s just a shame it lead to a negative review, just be honest, ‘no we haven’t dispatched it yet, we will be on it as soon as we can’ and we’d be happy

Resposta da Baofengradio
Reasonably fast delivery service. Item well packaged and as described.
very good experience, very active customer service, I'll come back
Excellent radios for the money.Would be top marks, however, the fact that you do really need to reprogram the frequencies once you receive your radio is the only letdown.
Products as aspected and good delivery, will come back when I need more
I was extremely pleased with both my purchase and prompt service.
I ordered some walkie talkies for my company and they arrived on time without delay. Was very satisfied with the service I received and had no problems.
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