OMG, those boots! Edit: Just ordered (09/29/2026). Hopefully, they will arrive, and look like the photo. Some of these reviews are scary (uh-oh!). I will update. 👍 Update (10/15/2026): Just r... Ver mais
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After a long wait, DID receive slippers. As requested, HAD measured foot and chose appropriate size. Slippers were way too small. Sent 3 emails to request instructions for return/exchange/refund. Abs... Ver mais
This is the first time I have been to your site. I have been looking for winter boots for 3 days. All the regular sites have the samething, style, color, and look. These boots match my personality an... Ver mais
So far so bad! I'm trying to return the shoes I bought because the quality is abysmal. The insole is just styrofoam - no exaggeration. Looks like it's made from the same stuff that packing peanuts ar... Ver mais
Detalhes da empresa
Escrito pela empresa
At BareRoots Footwear, simplicity, craftsmanship, and sustainability drive everything we create. Every pair of shoes is designed with care to enhance natural movement and deliver a comfortable walking experience. By focusing on minimalist designs and innovative materials, we craft footwear that combines functionality with style.
Informações de contato
Estados Unidos
- info@bareroots-footwear.com
- bareroots-footwear.com
3,4
Bom
659 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 49% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bare Roots Shoes - bad experience
The return policy for this company is totally bogus - do not waste your time buying from them or definitely not if you at all are unsure of sizes. You have to ship at your own expense back to China….so who is doing that. The quality of the shoes is marginal at best and not worth the money - cheap synthetic shoes.
16 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Dawn,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the return process and sizing, and we acknowledge that international returns can be inconvenient. Our return policy, including return shipping details, is outlined prior to purchase to ensure transparency, but we completely understand how this can still be frustrating in practice.
We also regret that the quality of the shoes did not meet your expectations. Your comments are important to us, and our support team will make sure this feedback is shared with our product team for further review.
If you’re open to it, our support team would still like the opportunity to make things right. We can explore alternative solutions such as an exchange for a better fit or a partial refund option to help resolve this matter more conveniently for you.
Please let us know how you would like to proceed—our support team is here to assist you every step of the way.
Bareroots Footwear Team
Good find and fast service for the…
Good find and fast service for the shoes I was looking for
17 de abril de 2026
Avaliação não solicitada
I saw these shoes on my google image…
I saw these shoes on my google image one day. They were exactly what I was looking for. When I went to order them, I could not find them. I found them today on Pinterest and am thrilled. I need them for a wedding in May. Please ship ASAP
16 de abril de 2026
Avaliação não solicitada
Great product
Great product, very comfortable and great style.
15 de abril de 2026
Avaliação não solicitada
Very shady return policy
The website says that you can get a refund , but that you will need to pay to ship the items back - but does not say that you have to pay to ship them back to China. I received a pair of shoes that are too wide on the heel, and was only offered a gift card worth 75% of the value to use on a future purchase with them. No thanks, I will not buy from them again.
14 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Kelli,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand your frustration.
We appreciate your point regarding the return policy clarity. While return shipping costs are mentioned on our website, we understand that the return destination may not have been clearly emphasized, and we will work with our support team to improve this information for better transparency.
We’re also sorry to hear that the fit of the shoes did not meet your expectations, particularly around the heel. Regarding the 75% store credit offer, we completely understand that this may not be the preferred solution for everyone.
Please know that our support team is still here to assist you and would be happy to review your case further to find a more suitable resolution if possible. Your satisfaction is important to us, and we value the opportunity to make things right.
Thank you again for your honest feedback—it helps us improve.
Beareroots Footwear Team
My friend got a pair of sneakers and…
My friend got a pair of sneakers and she said they are really comfortable so I decided to get a pair
13 de abril de 2026
Avaliação não solicitada
I ordered a size 5 patent leather penny…
I ordered a size 5 patent leather penny loafers, the quality of the shoes is horrible!
They do not maintain the form, the side and back are not strong it is a problem just to put them on.
The worse is by the time I got to someone to start a return, they were going to charge me a fee (re-stocking?) and I had to pay shipping. Even though they are big on me I bought shoes inserts and Iam keeping them.
I WOULD CATION YOU TO BUY FROM BAREFOOT FOOTWEAR
-15 STARS...
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Mayte,
I’m really sorry to hear about your experience, that sounds very frustrating, especially with the quality and fit not meeting your expectations.
Thank you for taking the time to share your feedback. We truly take this seriously and are continuously working to improve both our product quality and overall service.
We’d genuinely like to look into this further, but we’re unable to locate your order or previous correspondence based on the information available here. Could you please contact our support team with your order number and full details so we can properly investigate and assist you?
We look forward to resolving this for you. Again, we appreciate your feedback and remain committed to improving your experience with us.
Bareroots Footwear
Refuses to answer email or phone
Refuses to answer email or phone. Requested refund and refuse to respond. Going to my Attny General. Poor quality!! Poor customer service!!
3 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Beverly,
We’re really sorry to hear about your frustration and understand how concerning this situation must feel.
Upon checking our records, our support team has responded to your inquiry. It’s possible that our reply may have gone to your spam or junk folder, so we kindly ask that you check there as well.
If you’re still unable to locate our response, please let us know or feel free to reach out again, and our support team will be more than happy to resend the information and assist you further.
We’re here to help and would appreciate the opportunity to resolve this for you.
Bareroots Footwear Team
This company is completely dodgy and LIARS
This company is completely dodgy . I got my order but the shoe quality is atrocious ( so so cheap and nasty , what I got is not what was pictured online, the sizing is not true to size AND I tried to process for a refund, posted the stuff pack with registered post which cost $50 and they say they never received it , but said they would process a refund for 50 percent and it has now been months and they have given every excuse from technical issues to saying my bank has the money and to that they have e changed owners . BUYER BEWARE
They respond below as if they care . The told me they are under new management so now can’t process a refund as it’s new owners . After many back and forth emails . They are now saying that my bank is holding the money/refund . I have spoken to my bank and it’s complete rubbish. They keep changing their story and still I have not refunded . SERIOUSLY do not buy from this company ..
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Rochelle,
I’m really sorry to hear about your experience, that sounds incredibly frustrating, especially after going through the effort and cost of returning the item.
We hear you, and we truly appreciate you taking the time to share your feedback. Please know that we want to help make this right. Our team has reached out via email, could you kindly reply there so we can continue assisting you and work toward a proper resolution?
Again, we take feedback like yours seriously and are committed to improving both our products and overall service.
Bareroots Footwear
You made creating a login easy
You made creating a login easy. I despise having to set up an account, and keep up with a password. Your system was painless .
3 de abril de 2026
Avaliação não solicitada
Easy to navigate
Easy to navigate, but they don't accept Discover Card.
9 de abril de 2026
Avaliação não solicitada
AVOID BAREROOTS COMPANY
This company sends their products from a China warehouse & when shoes need to be returned (for sizing issues) they only offer a 75% credit to buy more from them or says the customer has to pay to return them to China! If the shoes are poorly sized why would a customer order more? They are scamming the customer! They are avoiding making a refund. There is nothing seen in advance to indicate and warn a customer of having to return a product to China and not a local warehouse (which in itself is not cheap either)! Pinterest needs to stop sponsoring this company! I will definitely approach my credit card company to challenge the purchase.
7 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi ELAINE,
I’m really sorry to hear about your experience, and we understand how frustrating this situation must feel. We truly appreciate you taking the time to share your feedback, and we’re sorry if this has caused any inconvenience or disappointment. Please know that we are continuously working to improve both our policies and overall customer experience.
We’d genuinely like to look into this further, but we’re unable to locate your order or any previous correspondence based on the information available here. Could you please contact our support team with your order number and full details so we can properly investigate and assist you?
We look forward to resolving this for you and appreciate the opportunity to make things right.
Bareroots Footwear
The only reason that I didn't give a 5…
The only reason that I didn't give a 5 is that I didn't receive a confirmation for the order.
5 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Donald,
Thank you for your feedback, and we’re glad to hear about your overall positive experience. We’re sorry for the inconvenience caused by not receiving the order confirmation, that’s definitely something we understand is important.
We always aim to improve, and your feedback helps us ensure a smoother experience moving forward.
Bareroots Footwear
Saw them in a reuse store
4 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Donald,
Thank you for your feedback! We appreciate your support and hope you’re enjoying the product.
-Bareroots Team
The shoes man the shoes
4 de abril de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Thaddeus,
We’re thrilled to hear you love the shoes! Thanks for your support.
-Bareroots Team
Extremely Disappointed
First, I received that there was a problem with delivery, I had to call and f/u. Nothing wrong with address, just lazy delivery. 3 days later, (after waiting 14 days from order) the shoes were so small I couldn't get my foot into the shoes, both tight and short. Their options are to pick another pair of shoes. Well, they only have 2 options in a size 9.5, or I can pay to send the back to CHINA! Wish I read the other reviews prior to ordering! Caveat Emptor or Buyer beware!
31 de março de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Sandy,
We’re sorry to hear about your experience with the delivery and sizing. This isn’t the service we aim to provide. Please contact us at info@bareroots-footwear.com with your order details so we can review this and help find a suitable resolution.
-Bareroots Team
Great experience!
Easy browsing, shopping and checkout. Great setup and seamless navigation with many payment choices.
30 de março de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Sonja,
Thank you for your kind words! We’re glad you enjoyed the shopping experience and found our site easy to use.
Easy to order on line
Easy to order on line. Hopefully they’ll be delivered promptly and will fit.
31 de março de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Brenda,
Thank you so much for your kind words! We’re thrilled to hear that you found our online ordering process easy. Your order is on its way, and we hope everything fits perfectly when it arrives. If you need any assistance along the way, our team is always here to help.
We appreciate your support and look forward to serving you again soon!
— The Bareroots Team
Don't accept Discover
Went straight to requested item.
Easy to get color and size
Free shipping
30 de março de 2026
Avaliação não solicitada
Resposta da Bareroots Footwear
Hi Claudia,
Thank you for your feedback! We’re glad you found the ordering process easy and enjoyed the free shipping. We appreciate your note about Discover and will take it into consideration.
-Bareroots Team
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